Maxwell Ford

Quick & Easy Recall Had to have a recall done on my Ford Focus. Went in to have one recall done, and the good people here made sure to check for everything and wound up c Had to have a recall done on my Ford Focus. Went in to have one recall done, and the good people here made sure to check for everything and wound up completing another recall item I wasn't even aware of yet. Vehicle was still ready sooner than expected. My service writer (Anthony) made this process simple and painless, and his demeanor throughout was equal parts friendly and professional. Couldn't have hoped for a better experience. More

Service Eddie in the service department was great he was helpful along the way and always personally gave me a call to update me on my car. Thank you so much Eddie in the service department was great he was helpful along the way and always personally gave me a call to update me on my car. Thank you so much for all your hard work! More

Rafael was ON POINT!!! Our sales person went the extra mile to make sure my wife,3 kids(including a newborn), and I were happy with our entire experience. No pressure sales Our sales person went the extra mile to make sure my wife,3 kids(including a newborn), and I were happy with our entire experience. No pressure sales approach is the best. Never felt pressured only informed. Rafael and Maxwell Ford get our business and referrals from now on. More

Great people there See Jose Ochoa for sales. He is great. The truck I bought is outstanding as well as the customer service. I will be BC a repeat buyer. See Jose Ochoa for sales. He is great. The truck I bought is outstanding as well as the customer service. I will be BC a repeat buyer. More

FORD CAN'T GO WRONG. Called in dor appointment. Oil change was completed in 30 minutes. Great customer service. Great price. Nice waiting area. Very friendly staff. Bonus Called in dor appointment. Oil change was completed in 30 minutes. Great customer service. Great price. Nice waiting area. Very friendly staff. Bonus i paid with a credit card at service area. More

Excellent experience Great new car buying experience. Honored the price on the internet and gave me a fair trade on my car. Was in and out in less than 2 hours. Great new car buying experience. Honored the price on the internet and gave me a fair trade on my car. Was in and out in less than 2 hours. More

In short Watch out for pricing, they try and change prices from online to in store.. And the "make ready" guys are awful! Didn't put paper tags on car and ha Watch out for pricing, they try and change prices from online to in store.. And the "make ready" guys are awful! Didn't put paper tags on car and had to wait and drive until they emailed them to me next day! More

Great place to buy, but service left a lot to be desired. I'm not sure why they make appointments just to tell you when you get there it's going to be a couple days until they look at it. We found our service I'm not sure why they make appointments just to tell you when you get there it's going to be a couple days until they look at it. We found our service advisor Jackie Wiora to be unresponsive to our calls. Also, the price on the website was $300 less than her quote. We won't be going back. More

Turned Away from a Service Appt. I made an appointment over the phone to have several things looked at on my car. The person on the other end of the phone was great and got me set up I made an appointment over the phone to have several things looked at on my car. The person on the other end of the phone was great and got me set up for a Saturday appointment and said it would be taken care of. I pull up for my appointment on Saturday only to be told no one could look at it and I would need to bring it in on a week day and drop it off for a couple of days, which is highly inconvenient . While I did not expect the problems to be fixed that day, I did expect a diagnosis of the issues. I am disappointed as the service department has been running so much better since new management took over, but it looks as though things may be slipping again. : ( More

Great place to buy a truck Best service dept in and around Austin area which is what brought us in to look at new trucks! Got the best deal with little to no hassle. Beat truc Best service dept in and around Austin area which is what brought us in to look at new trucks! Got the best deal with little to no hassle. Beat truck buying experience hands down! Great team More