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Group 1 Ford of South Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
2,607 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,607 reviews

May 14, 2026

The Ford Dealership gave excellent car service help. Got an oil change. Perfect customer service from Hunter. More

by martha hannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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May 14, 2026

Hunter did an awesome job with everything Introducing himself, written list of issues, follow ups, He handled everything professionally and courteously He is great at his job Enjoyed my time and exp More

by kurthowardjacobsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter. Service
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May 13, 2026

My advisor Jackie Wiora is excelente on her job John Sullivan is always caring for the customer I’m very satisfied More

by luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
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May 14, 2026 -

Group 1 Ford of South Austin responded

Hi Luz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2026

Joshua in service was helpful, timely, and personal. The vehicle was taken care of and good recommendations for upcoming service were communicated. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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May 14, 2026 -

Group 1 Ford of South Austin responded

Joe, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2026

Was quick to schedule me, was clear about the work, and was thorough with the work. More

by Jacob.b.gustafsson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gustafson
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May 14, 2026 -

Group 1 Ford of South Austin responded

Hi, we are so happy to read such a great review about Group 1 Ford of South Austin! We hope you have a great day!

May 10, 2026

Walked in without an appointment to addtess recall on software issue. Was informed it woukd take an hour. An hour later the work was done. Topped off fluidd and did a basic check at no charge. Totallysat More

by markk.marshall57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Zamora
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May 09, 2026

I waited 10 minutes for my “appointment” for an oil change, was not warned how long it would take. It ended up being over two hours long More

by budj35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kimball
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Group 1 Ford of South Austin responded

We are very sorry the oil and filter change took longer than promised. We would love to offer you your next oil and filter change for free. If you would like to take advantage of the offer, please contact Jim May (Service Director) at 512-916-2682 or Andrew Sommerville (Service Manager) at 512-916-2608.

May 09, 2026

Professional service, clean waiting room. Nice people taking care of business. Prompt and easy to schedule. More

by reddawgmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Luna
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May 07, 2026

Guys in service today were great once again. Felt like VIP. Recommend this for sure More

by Chrishines9300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

May 07, 2026

Great staff in sales and service teams, and a very clean and well-maintained environment More

by jemcginty2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
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May 14, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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