Back

Group 1 Ford of South Austin

Austin, TX

4.7
2,589 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Contact Dealership

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 2,589 reviews

April 23, 2026

Friendly, supportive and very knowledgeable customer service team. From the top down. Jackie scheduled a fast service for me and assured completion on time ! More

by widenet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Wiora
April 21, 2026

The service was fast and great. Very friendly, helpful. And all questions were answered. Amazing More

by jesus.g.sanchez45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2026

I had a great experience at the Ford dealership. The staff was professional, helpful, and efficient. More

by Bethaney.Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawndrel Mowatt
Apr 22, 2026 -

Group 1 Ford of South Austin responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 19, 2026

The service was very good satisfied my needs perfectly and quickly. I will go back when I need service again. More

by Bruh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawney
Apr 22, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 18, 2026

Aside from the expense of the visit $1500+, the service was good. And the people were nice. I’d recommend it to anyone. More

by ampmerryangel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember my advisor but he was nice
Apr 20, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2026

Service department was unbelievably awesome. Very detailed and was there to protect me and my interests. Ray (service advisor) and Ryan (Technician) really got into the nitty gritty, and organiz More

by tylerschurch12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Luna, Ryan (Tech)
Apr 20, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 17, 2026

No pressure and great prices with many dealer discounts. Taking delivery was easy. They helped set up the ford app. More

by kingallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 16, 2026

Jonathan took care of my recalls and repairs for my truck while working with my extended warranty company as well. More

by alberto_diaz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 20, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2026

Great customer service. Jose Ochoa goes above and beyond with top service. We love our agent. More

by Ssalinas_pink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Jose to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2026

Great experience with Jackie W. She's attentive, friendly and is quick with service times. More

by Loretta.menchaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie W.
Apr 20, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Jackie to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

1
...