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Group 1 Ford of South Austin
Austin, TX
2,585 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,585 reviews
April 18, 2026
Aside from the expense of the visit $1500+, the service was good. And the people were nice. I’d recommend it to anyone. was good. And the people were nice. I’d recommend it to anyone. More
by ampmerryangel13
April 17, 2026
Service department was unbelievably awesome. Very detailed and was there to protect me and my interests. Ray (service advisor) and Ryan (Technician) really got into the nitty gritty, and organiz Very detailed and was there to protect me and my interests. Ray (service advisor) and Ryan (Technician) really got into the nitty gritty, and organized a plan to save me tens of thousands of dollars. This is truly the most honest/helpful dealership in Austin - and I hope to be back eventually for my next vehicle purchase. More
by tylerschurch12
Employees Worked With
Ray Luna, Ryan (Tech)
April 17, 2026
No pressure and great prices with many dealer discounts. Taking delivery was easy. They helped set up the ford app. Taking delivery was easy. They helped set up the ford app. More
by kingallen
Employees Worked With
April 16, 2026
Great customer service. Jose Ochoa goes above and beyond with top service. We love our agent. Jose Ochoa goes above and beyond with top service. We love our agent. More
by Ssalinas_pink
Employees Worked With
April 15, 2026
Ray was great and with me every step of the way to ensure my recently purchased used car was up to par. He handled the used car warranty to cover the repair costs, saving me tons of money. As well, had a ver my recently purchased used car was up to par. He handled the used car warranty to cover the repair costs, saving me tons of money. As well, had a very pleasant demeanor. The reason for one less star is because when my vehicle was picked up and dropped off, it was not properly checked in, leaving my vehicle sitting at the dealership without anyone attending to it for a couple days. After noticing no one reaching out, is when I called back and connected with Ray. More
by misterkavatappi
Employees Worked With
Ray
April 14, 2026
They were able to fit me in for an oil change and were done in an hour which is the time period I was quoted. Very satisfied done in an hour which is the time period I was quoted. Very satisfied More
by CJ
April 14, 2026
Ricardo was awesome. Great knowledge and fulfilled loyal service member qualifications. He’s awesome. Thank you for getting me in and out on my oil change ! :) Great knowledge and fulfilled loyal service member qualifications. He’s awesome. Thank you for getting me in and out on my oil change ! :) More
by K
Employees Worked With
Ricardo Portillo
