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Group 1 Ford of South Austin
Austin, TX
2,618 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,618 reviews
May 24, 2026
Robert provided excellent service! I came in for an oil change and to have a recall checked. When I called beforehand, I was told the process could take up to half a day. However, Robe I came in for an oil change and to have a recall checked. When I called beforehand, I was told the process could take up to half a day. However, Robert had everything completed and got me in and out in less than two hours. I truly appreciate his professionalism, efficiency, and outstanding customer service. More
by Lynn M
Employees Worked With
Robert
May 23, 2026
Hunter in service was very helpful. He listened to what I thought was wrong and was able to direct the service team appropriately. He communicated the progress along the way. He listened to what I thought was wrong and was able to direct the service team appropriately. He communicated the progress along the way. More
by Linda
May 23, 2026
They are condescending when speaking to you, they try and add on services you don’t need. They made me want to never buy another ford again for the rest of my life add on services you don’t need. They made me want to never buy another ford again for the rest of my life More
by Anon
Employees Worked With
Na
May 23, 2026
I was able to get my truck repaired and tires replaced in and out same day. Thanks again for the speedy performance. and out same day. Thanks again for the speedy performance. More
by rthornell
May 22, 2026
My 2nd visit while I was here from California. Hunter excellent service writer! Thank you. The technician must be good too as my truck made it out of the service department. Thank you too. Hunter excellent service writer! Thank you. The technician must be good too as my truck made it out of the service department. Thank you too. More
by S.pressman90
Employees Worked With
Hunter, he’s a gold star service writer.
May 21, 2026
Every one has been so great to our family. Especially Jackie Wiora. I trust that young lady and her work ethics. She deserves a raise. BRAVO ZULU JACKIE Especially Jackie Wiora. I trust that young lady and her work ethics. She deserves a raise. BRAVO ZULU JACKIE More
by mgrimm
Employees Worked With
Jackie Wiora, Reed Shoemaker
May 21, 2026
Called to set an appointment for service warranty work. Appointment was set. When I arrived for the appt., no record of it. Was told appointment only gets you in queue with others with no appointment. S Appointment was set. When I arrived for the appt., no record of it. Was told appointment only gets you in queue with others with no appointment. So appointment is useless. My warranty work for back-up camera took 1.5 days. The service department claimed my car battery needed replacement (battery was under warranty from retailer so I declined). Turns out that there was nothing wrong with the battery. They tried to sell me something I did not even need. Communication was poor as I was originally told by the service rep around noon of day one the work would be complete by the close of business. The work was not completed and I in spite inquiries starting at around 4 I was not told until the close of business it would not be ready. More
by 1962ldcf
Employees Worked With
Erik.
May 19, 2026
Excellent service team, transparent communication, fast repairs, friendly staff, and truly outstanding customer care throughout. repairs, friendly staff, and truly outstanding customer care throughout. More
by rivera.juan.w
Employees Worked With
