Group 1 Ford of South Austin

I worked with Kimble while selling my car. From start to finish, he was honest, patient, and straightforward. He took the time to explain the appraisal process clearly, answered all of my ques From start to finish, he was honest, patient, and straightforward. He took the time to explain the appraisal process clearly, answered all of my questions, and never made me feel pressured or misled. Even when the situation was a bit complicated due to a recent lien payoff and title timing, he handled everything calmly. What stood out was his integrity. He was transparent about the numbers, respectful of my situation, and clearly cared about doing things the right way rather than just pushing a deal through. That kind of honesty is rare, and it made a stressful situation much easier. More

I was there for service. I can only comment on my service experience. 15 word minimum is discouraging me from completing this survey I can only comment on my service experience. 15 word minimum is discouraging me from completing this survey More

Jackie and all of the service team were very professional and kept me informed throughout the entire process. Great Job. and kept me informed throughout the entire process. Great Job. More

Was impressed with the cleanliness and how punctual they were. Everyone was friendly and helpful. were. Everyone was friendly and helpful. More

The service department is top notch. They kept me constantly updated on my repairs and were friendly and efficient! They kept me constantly updated on my repairs and were friendly and efficient! More

Mr. Luna was really helpful. I had a lot of questions regarding the services recommended for my vehicle and he was able to answer all my questions. Overall happy with the way I was treated and the servic regarding the services recommended for my vehicle and he was able to answer all my questions. Overall happy with the way I was treated and the services that were done to my vehicle. More

Extremely friendly. Fast and convenient. I felt comfortable and would have service done on my vehicle there again. Fast and convenient. I felt comfortable and would have service done on my vehicle there again. More

Great customer service and vehicle service was made very easy. Shuttle service and pick up/drop off service is a great perk easy. Shuttle service and pick up/drop off service is a great perk More

Every things was good from the service advisor to the estimate to the timing great. estimate to the timing great. More

Had a great service experience at Group 1 Ford of South Austin. Shawndrel was professional, kept me updated, and everything was finished on time. Transparent pricing, no pressure, and the work was done ri Austin. Shawndrel was professional, kept me updated, and everything was finished on time. Transparent pricing, no pressure, and the work was done right. I’ll be back More