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Group 1 Ford of South Austin

Austin, TX

4.7
2,367 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,367 reviews

November 16, 2025

I was happy with this dealership when I bought the car. Now I had to deal with the service department and I'm in love. Chad took amazing care of me. He called me every day to let me know what was going on, More

by Jenniferdmckeever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad , Greg Kimball
Nov 17, 2025 -

Group 1 Ford of South Austin responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 14, 2025

I have come to Maxwell Ford a couple times to get my car fixed, the staff is always super helpful and are thorough in their inspection. Shaff was very kind and helpful through this entire recent process, I More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Nov 15, 2025 -

Group 1 Ford of South Austin responded

Hi Alex, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2025

Took my car in for a battery issue. The service team was very fast and thorough when investigating the issue. They got back to me promptly with the work needed. It was fairly priced. More

by joseph.stanion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 16, 2025 -

Group 1 Ford of South Austin responded

Hi Joseph, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2025

Hector did a wonderful job! He made me feel secure with my purchase, didn’t push, and was honest with me throughout the whole process. If you are looking for a new vehicle and n More

by Monica G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Olvera
Nov 16, 2025 -

Group 1 Ford of South Austin responded

Hi Monica, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2025

Organized and convenient Pickup and delivery a huge plus Nothing else to add. Thank you More

by Jlbarnes0618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 16, 2025 -

Group 1 Ford of South Austin responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

November 13, 2025

Lynne went above and beyond to keep me informed with recalls and suggestions to keep my undercarriage in the best shape possible. She is always so helpful and continued to check in over the weekend. More

by CANDANCE311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
Nov 15, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

Everyone at the dealership that we interacted with was phenomenal!! Eric, our salesman was great! We will for sure return when we are ready to buy our next vehicle. More

by claytonchelsie@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 13, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Eric here at Group 1 Ford of South Austin! Thank you again, and have a fantastic day!

November 12, 2025

Process was quick and technician communicated very well. The pricecwas very comprible to other dealerships. More

by carsonoconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Nov 14, 2025 -

Group 1 Ford of South Austin responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

Fast service, professional, good communication, reasonable priced. Couldn’t be more pleased with this dealership. More

by shero.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Luna
Nov 14, 2025 -

Group 1 Ford of South Austin responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 12, 2025

Layfayette is great. Responsive, making sure I knew when parts were in and available for pick up. A quick text, he gets back to you. A great branch for Ford More

by bbcuny978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layfayette
Nov 14, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

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