Maxon Hyundai

Everything was great until I signed To begin with, the salesperson was late picking us up at the airport. When we got there, the sales manager tried to tell us we had to purchase a wind To begin with, the salesperson was late picking us up at the airport. When we got there, the sales manager tried to tell us we had to purchase a window etching warranty. It was on the workup sheet. Finally, he gave up and said we weren't required to get it. I ran interest rates on auto loans based on my credit worthiness. He told me the best he could do was 4.99%. probably capital one gave them the biggest kickback. Later I refinanced with my hometown bank for 3.05%.hmmmm. other promises were broken by the salesperson and the attached BMV. Bought the car on July 14th. Today is September 7th. Still have no plates or registration. I could write more..... More

First time experience, Had a warranty repair taken care of by Maxon Hyundai. My experience was winderful start ti finish. It was my first time at Maxion, but it will not b Had a warranty repair taken care of by Maxon Hyundai. My experience was winderful start ti finish. It was my first time at Maxion, but it will not be my last. Marcus took expert care of me and my 2018 Santa Fe Sport Ultimate. He also remembered my name which was is unheard of in our day to day lives. More

Professional but not friendly The service rep was professional but not welcoming or friendly. I have been a customer of Maxon for over 8 eight years. Bought my two vehicle from the The service rep was professional but not welcoming or friendly. I have been a customer of Maxon for over 8 eight years. Bought my two vehicle from them. This is the worst service I have received form them. The service rep was barely civil. I asked if there was a discount for the oil change as I always get a discount as I had bought both my new vehicles from Maxon. The rep said no and that only the service manager could authorized a discount but he never even checked with the service manager. Instead he asked if he should delete the oil change and just left the recall. I had to ask him to go check with the service manager about the discount, which he finally did. When he returned he said the service manage authorized it but his attitude and demeanor was just rude. I asked for a courtesy ride home as the wait was over two hour and was rudely told that I would have to wait as the driver just left. Service at Maxon was always professional and friendly. This new staff is different. I believe you can be professional and welcoming. I will not be returning to Maxon unless it is for another recall. I will get my oil change and other service needs elsewhere. More

Efficient. Jeff was very friendly, and offered some good advise. He is also very knowledgeable. I was satisfied with the way my car was taken care of. Jeff was very friendly, and offered some good advise. He is also very knowledgeable. I was satisfied with the way my car was taken care of. More

Happy Customer Hector was great to work with... Made the car buying experience a lot less stressful! He never sounded condescending or rude and really listened to my Hector was great to work with... Made the car buying experience a lot less stressful! He never sounded condescending or rude and really listened to my concerns! More

Good service Service was good. I would go back to Hyundai at any time for service on my car. Very good employees that work there and friendly. Service was good. I would go back to Hyundai at any time for service on my car. Very good employees that work there and friendly. More

Always Pleasant I've been dealing with them for years. They are always very pleasant. I've never had any problems with any of the staff that work there. I will conti I've been dealing with them for years. They are always very pleasant. I've never had any problems with any of the staff that work there. I will continue to do business with them. More

the employees were very friendly and they helped me As soon as we entered the dealership, we were immediately greeted and immediately helped. I found the car I have been wanting and left happy. As soon as we entered the dealership, we were immediately greeted and immediately helped. I found the car I have been wanting and left happy. More

Service To me overall service is good and customer service is great. My concern was when after a month of getting my oil change I ran out of oil and my car st To me overall service is good and customer service is great. My concern was when after a month of getting my oil change I ran out of oil and my car stalled. However, to me someone didn't do their job properly. As a result, I spoke to a manager and my issue got solved because that should've never happened. More

Awesome service. The JM family service it the best in the b The best service that I have ever received at a car dealership and I like their professionalis. The must have had terrific training and like their j The best service that I have ever received at a car dealership and I like their professionalis. The must have had terrific training and like their job. More