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Maxon Buick GMC

Union, NJ

3.5
382 Reviews

2301 Route 22 West

Union, NJ

07083

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382 Reviews of Maxon Buick GMC

February 06, 2018

Rip off 80 you old lady My eighty-year-old mother took her car to Maxon GMC dealer 2301 22nd union, nj and they had her car for one week gave it back to her and it still had More

by Angry daughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich young, Tom Palladino
Mar 05, 2018 -

Maxon Buick GMC responded

Dear Maxon Customer, we apologize that your experience at the dealership was less than satisfactory. We value your feedback and would truly like to address your concerns. I will forward this issue to Donna, our customer service coordinator she and will contact you shortly. Of, if you would prefer to contact her directly @ 908-851-4625. We may not have all the proper information to reach out to you directly so please email me your contact information to nnicoletti@yesmaxon. Thanking you in advance and we look forward to contacting you and resolving your issue and or concern Nicole Smyth

January 11, 2018

Great service, go to Nick Russo!! Nick Russo is a great salesperson. If you’re looking for someone who actually LISTENS to you, look no further! He is honest and REAL; helpful & sincer More

by Malakkmatar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Russo
Jan 19, 2018 -

Maxon Buick GMC responded

Thank you for your feedback! It was our pleasure to help you find the perfect fit for your automotive needs! Nicole Smyth

December 30, 2017

Exceeded all expectations! Nicholas was extremely knowledgeable and helpful throughout the entire process. Smooth, fast and easy experience from beginning to end. Unparalleled s More

by Mindyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco , Nicholas Russo
Jan 05, 2018 -

Maxon Buick GMC responded

Loyal Maxon customer, we are so happy to hear your experience at MAxon Buick GMC was such a breeze that your expectations were out done! I can assure you, it was truly our pleasure to help you find the perfect vehicle to fit your needs as well as make the process as smooth as possible! Congratulations on your new car!, Nicole Smyth

December 06, 2017

Excellent service Mr. Gedeon was very thorough and worked quickly to get me into the vehicle i wanted at a comfortable monthly payment. He was pleasant, humorous and kn More

by Mbowman521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaspard "Gee" Gedeon
Dec 08, 2017 -

Maxon Buick GMC responded

Dear Maxon Customer, Firstly, Thank you for your feedback it means a lot to us that your experience at Maxon is a breeze as well as a success. We appreciate your recommendation to your family and friends and thank you for choosing Maxon to help you find the perfect fit for your automotive needs. Nicole Smyth, Maxon Customer Service Mgr.

December 04, 2017

Very good Gasped Gee Gedeon, was a wonderful, and excellent salesman. He was a pleasure to work with.I would recommend him to other people looking for a great More

by Major88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaspard "Gee" Gedeon
Dec 08, 2017 -

Maxon Buick GMC responded

Dear Loyal Maxon Customer, Thank you for your feedback and for choosing Maxon to help you find the perfect fit for all of your daily automotive needs. We are glad we could make your experience at our dealership a success and congratulate you on your new car! Nicole Smyth, Maxon Customer Service Mgr.

December 03, 2017

Dreams and prayers do come true After battling breast cancer and loosing everything I didn’t think I could get my own car and start anew, but Gaspard (Gee) worked with me and prayed More

by prayers come true after Breast Cancer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaspard "Gee" Gedeon
Dec 04, 2017 -

Maxon Buick GMC responded

Dear Maxon Customer, This review was not only flattering to our team at maxon, but extremely touching. We are so overjoyed to have made your experience so grand! Congratulations on this new venture in your life, glad we could help! Nicole Smyth, Maxon customer service Mgr.

December 02, 2017

Wonderful Experience I have made three purchases in the past three years with my salesman “Gee” Gideon. First one car, then I decided to upgrade and make another purchase, More

by Loveourcars Shari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names but all very nice, Gaspard "Gee" Gedeon
Dec 04, 2017 -

Maxon Buick GMC responded

Dear Maxon Customer, Thank you kindly for your feedback! It was truly our pleasure to help make your experience at the all new Maxon Buick GMC a superb one! Customer service is something we pride ourselves on at Maxon and to hear you had such a great experience lets us know we're doing our part to keep our customers happy! Thank you for choosing Maxon! Nicole Smyth, Maxon Customer Service Mgr.

December 01, 2017

Warranty bait and switch - stay away Was led to believe that my vehicle was still under warranty for the repairs that it needed by the Sales Manager prior to bringing the car in, only to More

by Daddy46
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Palladino, Yana Kucheryavaya
Jan 10, 2018 -

Maxon Buick GMC responded

Dear Maxon Customer, We are dissatisfied to hear your experience at Maxon was anything less than satisfactory. It is important to us that every customer receives the upmost respect and extraordinary car buying experience. Regarding your 4 hour wait for an oil change, we are currently reconstruction our service center to be able to better assist customers in the future. By expanding and rebuilding we are ensuring to be able to assist and service more customers at a time at a quicker and more fluid way. So for that, we apologize for the inconvenience and are working to fix the issue. As far as the warranty issue goes; Warranties vary from each and every make model and vin number. All of those factors play a part in warranties and what is or isn't covered. However, it sounds like there was a miscommunication or lack of clarity within the information given to you during your lease signing. We would like to hear more about this issue. Please feel free to contact Donna DeLaura, our customer service coordinator at (908) 851-4625 and make management aware of any further issues or details pertaining to this issue so we can better assist you. Thank you for choosing Maxon, We look forward to hearing from you. Nicole Smyth, Maxon Customer Service Mgr.

November 28, 2017

Excellent I truly felt taken care. Jose was an absolute pleasure to work with, all of my questions were answered and I walked out with a new leased car. From th More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley, Jose Berrios
Nov 30, 2017 -

Maxon Buick GMC responded

Dear Maxon Customer, With the grand opening of Maxon Buick GMC, it is of great importance to us that every customer is left feeling satisfied with the services and experience in which we were able to provide. Thank you so much for choosing Maxon and Thank you for your feedback! Nicole Smyth, Maxon Customer Service Mgr.

November 27, 2017

Great service and care of a customer The sales management team were the best I have ever met. Not just to make a sale. But to work with you on your level of buying... More

by Antonios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco, Wesley Mancias, Nicholas Russo
Nov 30, 2017 -

Maxon Buick GMC responded

Dear Maxon Customer, Thank you so much for your feedback, It was our pleasure to help you find the perfect fit for your automotive needs! #yesmaxon! Nicole Smyth, Maxon Customer Service Mgr.