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Maxon Buick GMC

Union, NJ

3.5
382 Reviews

2301 Route 22 West

Union, NJ

07083

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382 Reviews of Maxon Buick GMC

April 16, 2018

Painting deep scratches. The service dept.was fast and courteous .when my car came back from the body shop I could see it was professionally done.It looked great and the col More

by TOMFOSELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Secretaries in the bus. Office , Mamadou Diawara, Tom Palladino, Donna Delaura
Apr 21, 2018 -

Maxon Buick GMC responded

Thank you for your kind words regarding your experience at our dealership and the staff here at Maxon! It was our pleasure to assist you!

April 13, 2018

Took Forever Purposely scheduled a 7:30am oil change appointment to get in & out on a work day. Waited patiently until 9:20am before finally asking what was takin More

by melfman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn’t get their names.
April 13, 2018

Stress free buying experience Everyone was very nice. They were not pushy or try to talk us into something We couldn’t afford. I feel like everyone worked with us to make our dea More

by J.FIGUEROA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny - finance mgr, Mamadou Diawara
Apr 16, 2018 -

Maxon Buick GMC responded

Thank you for your candid feedback regarding your experience at Maxon and with our staff! It was our pleasure to assist you in all of your automotive needs! Congratulations on your new Maxon vehicle!!

April 11, 2018

Ripped off: edited review Ended up paying $25,000 after all taxes and fees for a car that should have costed no more than $20,000. The people were very friendly (hence the two More

by NAUSTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager Frank, Mamadou Diawara, Christopher Barnes
Apr 13, 2018 -

Maxon Buick GMC responded

Thank you for the candid feedback regarding your experience with my staff at Maxon Auto Group. I sincerely apologize for the level of service you received. I realize we are not perfect and the feedback you provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience and see how we can prevent this happening in the future. However, we would love to contact you personally to discuss this further. Please contact our customer service Coordinator, Donna DeLaura at 1 908-337-4764. Sincerely, Nicole Smyth, Maxon Customer Service Manager

April 10, 2018

Highly Recommend I highly recommend this dealership. They have great customer service. More importantly I trust them with servicing my car. There is a comfortable l More

by ELINCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Palladino
Apr 16, 2018 -

Maxon Buick GMC responded

Thank you for choosing Maxon! It was our pleasure to assist you!!!

April 09, 2018

Professional and honest Everyone was professional and honest. Mamadou was patient. Provided assistance reviewing the vehicle. Answered all questions. Kept me abreast of the p More

by ORETHAONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Pierre from Maxon, Mamadou Diawara
Apr 16, 2018 -

Maxon Buick GMC responded

Maxon customer, It truly brings us joy to hear we have provided you with not only the car you cam in for but superb customer service along with it! Thank you for the kind words spoken on your experience and our staff, it was truly our pleasure to assist you!

April 08, 2018

The best dealership When with a 2012 GMC Terrain and left with GMC Terrain 2018 wanted too thanks to Gee and financial team I’m one happy customer More

by JOHNMEDINA2109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Mancias, Gaspard "Gee" Gedeon, Anthony Terrezza, Donna Delaura
Apr 16, 2018 -

Maxon Buick GMC responded

Maxon Customer, Thank you for choosing Maxon! It was our pleasure to assist you in your automotive needs and ensure you were getting exactly what you were in the market for! Congratulations on your new Maxon vehicle!

April 08, 2018

Good experience MAXON'S the best. Ask for Gee, he'll treat you right! When we had concerns, they addressed them promptly. Good place to get a good deal! More

by ER081482
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Mancias, Gaspard "Gee" Gedeon, Anthony Terrezza
Apr 16, 2018 -

Maxon Buick GMC responded

We appreciate your candid feedback regarding your experience here at Maxon as well as your experience with our staff and kind words spoken Gee! It was our pleasure to assist you in all of your automotive needs!

April 07, 2018

Don’t believe the website So my husband and I were looking to purchase a new Acadia. The salesman was very nice and showed us many. Then it came time to talk money. Unfortunate More

by Charlie1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Terrezza
Apr 07, 2018 -

Maxon Buick GMC responded

Thank you for the candid feedback and your experience with my staff at Maxon Auto Group. I sincerely apologize for the level of service you received. I realize we are not perfect and the feedback you provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience and see how we can prevent this happening in the future. However, we would love to contact you personally to discuss this further. Please contact our customer service Coordinator, Donna DeLaura at 1 908-337-4764, or email me direct at nnicoletti@yesmaxon.com with the best way to reach you. Sincerely, Nicole Smyth, Maxon Customer Service Manager.

April 07, 2018

Great experience Everything when smooth and it was a great experience to do business with the new dealership everyone there were very nice to me job well done More

by BJRHODES51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaspard "Gee" Gedeon
Apr 07, 2018 -

Maxon Buick GMC responded

Thank you for your feedback ! It is important to us. It was truly our pleasure to assist you in all of your automotive needs! Congratulations on your new car!

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