Maxon Buick GMC

Only need my battery tested and replace took almost 1hr 1/2. Long wait time to get your car back.and some of the repair cost is to high.small replacement part that coat less then $50.00 dollar should not cost 20 Long wait time to get your car back.and some of the repair cost is to high.small replacement part that coat less then $50.00 dollar should not cost 200 to 300 hundred of dollar to repair.and the estimate time list is less then a hour. More

Did not complete all the work I had to be towed in. Needed starter, covered under extended warranty. They didn’t have a loaner and I had to rent over the weekend as this was a Frid I had to be towed in. Needed starter, covered under extended warranty. They didn’t have a loaner and I had to rent over the weekend as this was a Friday. Car wasn’t ready til Monday. Covered nothing of the $380 for the rental. I called shortly after I left the vehicle to have them check the horn. Person in service department that I spoke to never put this in the system, so it didn’t get done. Now I will have to bring the vehicle in again and probably rent another car. Also, if anyone had looked, there was a bad rotor on the driver front. I had it repaired elsewhere. More

Service as requested on time and shuttle was appreciated I will return as long as service stays the same and the prices are reasonable and competitive and you continue to offer pick up and shuttle delivery I will return as long as service stays the same and the prices are reasonable and competitive and you continue to offer pick up and shuttle delivery More

Complaining over 1 year I purchased a vehicle march 2017 been complaining since the second week of owning the vehicle of the same issue over and over again. Nothing is being I purchased a vehicle march 2017 been complaining since the second week of owning the vehicle of the same issue over and over again. Nothing is being done. Waited until warranty was over to now bring up issues that were there all along. What kind of service is This? How can I recommend? Was honestly thinking of purchasing another vehicle from here but not anymore unfortunately More

Horrible I had an appointment at 11:30 I got there on time didnt leave until 3 for only an oil change and a break check I had an appointment at 11:30 I got there on time didnt leave until 3 for only an oil change and a break check More

Excellent They go out of their way to make sure you get into your car. Sha’dira made the whole experience completely seamless and the finalization paperwork was They go out of their way to make sure you get into your car. Sha’dira made the whole experience completely seamless and the finalization paperwork was straight forward to get me my new car. Fantastic dealership. More

The Only Service Center I’ll Ever Go To! The staff was warm and friendly upon arrival. I wasn’t a number in a sea of vehicles as I’ve been in service centers in the past. Within 30 minutes I The staff was warm and friendly upon arrival. I wasn’t a number in a sea of vehicles as I’ve been in service centers in the past. Within 30 minutes I was told what was wrong with my car and the parts were ordered. The team really works together to make sure the customers are satisfied and that the experience is seamless. For this reason I will always come back and I’ll recommend others to come to this service center. More

All SMILES 😁 From the time I came into Maxon until I left, I was ALL SMILES! It was a great experience I felt right at home with such a pleasant environment..Gee w From the time I came into Maxon until I left, I was ALL SMILES! It was a great experience I felt right at home with such a pleasant environment..Gee was excellent very welcoming, patient and a great personality! I thank you for a great experience More

Air Bag I wasnt very happy that under both front seats the air bag connection had to be soddered. Sharon and Yanna were both very professional when dropping o I wasnt very happy that under both front seats the air bag connection had to be soddered. Sharon and Yanna were both very professional when dropping off and picking g up my car. More

Service - Speed and Accuracy Yana is the go to person in service. She is always greets you with a smile and friendly attitude. I will only deal with Yana because I know she gets Yana is the go to person in service. She is always greets you with a smile and friendly attitude. I will only deal with Yana because I know she gets the job done and works 110% to make you happy. Today I stopped in with a problem and no appointment, she took the car in, kept me updated on the wait and progress. Another very pleased visit to Service because of Yana. Tom is an all star too! More