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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,910 Reviews
Call Service Center (727) 999-6287

1,910 Reviews of Maus Nissan - Service Center

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September 13, 2024

Excellent is all I do. Not necessary for further explanation if nothing negative to say. More

by rlay615070@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Millan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Robert! We appreciate your continued trust, and we thank you for taking the time to share your experience. We're thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 13, 2024

Mary is an angel who always helps me with 5 star service that is genuine and empathetic. She’s an amazing person and deserves a raise ! More

by Stephanie Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Stephanie! We appreciate your trust, and we thank you for taking the time to leave us this review. Mary does a phenomenal job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 13, 2024

Service is good because everybody take good care of you the right way and sometimes we have good deals. We can make it work. More

by poncho211879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Maus Nissan responded

Thank you so very much for your trust and kind words! Here at Maus Nissan, we value you as a customer, and appreciate your feedback. If there is ever anything we can help you with, please do not hesitate to contact us! Thanks for being a part of our Maus Family, and have a blessed day! -Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 13, 2024

Drew and Aaron went the extra mile to find us exactly the car we wanted. Thanks, Guys! Jarrod (spelling?) in Finance was friendly and efficient. Absolutely painless. More

by Chuckhorne0107
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron, in new car sales. 5 stars!
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Sep 16, 2024 -

Maus Nissan responded

Congratulations on the purchase of your All-New, Re-Designed, 2025 Nissan Kicks SR from us at Maus Nissan, Chuck! We appreciate your continued trust, and we thank you for your kind words! Aaron, Drew, and Jaryd all do a phenomenal job taking care of our guests- thanks for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thank you for your patience while we were tracking down this highly sought-after model, and thank you for being such an important part of our Maus Family, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 13, 2024

Sal was rude. See my letter to Maus President coming by FedEx. By the way, this app is buggy and will not let me post after 15 words. More

by WayneMiyashiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Iacono
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Maus Nissan responded

Sir, we can see that you are frustrated, and apologize if you've had a bad experience. We will have Service Management review your visit, and they will reach out to you to see if there is anything we can do to turn this around for you. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 12, 2024

This has been one of the best car purchases I have ever made. I not only LOVE the car but the staff was so friendly, knowledgeable, and helping me get the deal and payment I wanted. Thank you to Baha, Jare More

by holliechristmas
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt broylan
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Sep 14, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new GMC Terrain from us at Maus Nissan, Jennifer! We appreciate the opportunity to earn your trust, and thank you for your kind words! Baja, Jaryd, Matt and the team are all dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 12, 2024

Sal was excellent in his service . .communication..He helped me regain faith in Maus Nissan More

by Belinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, and giving us the opportunity to earn your trust, Belinda! Sal is fantastic - thank you so much for recognizing him! We look forward to serving you for years to come, so please let us know if there's ever anything we can do for you. Have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 10, 2024

Nick is a great salesman. He knew what I wanted even before I did. He was patient while I tried out different vehicles More

by dbdodgern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Nissan Z from us at Maus Nissan, Denise! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us this review. Nick does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 10, 2024

Tiffany was a great help. She definitely helped to make my experience an amazing one. I highly recommend her and she did an amazing job. More

by lweiland32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for your kind words and recommendation. Tiffany does an amazing job taking care of our guests - thanks for recognizing her! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

September 10, 2024

Tiffany is outstanding! ! She is always pleasant and takes awesome care of her customers. She is truly an asset to Maus Nissan. More

by Becky wilkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Becky! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany does a phenomenal job taking care of our guests- thanks for recognizing her! We are thrilled that you are so happy! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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