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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,992 Reviews

1,992 Reviews of Maus Nissan - Service Center

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October 19, 2024

James was excellent and timely. Work was completed as promised and vehilev was returned clean thanks More

by J.B1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 26, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Jerry! We appreciate your continued trust, and we thank you for your kind words. James does a phenomenal job taking care of our guests- thanks for recognizing him! We look forward to serving you for years to come- so let us know if there's ever anything we can do for you. Thanks for being part of our Maus Family, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 19, 2024

Issues with pre-certifird truck not even two days after purchase. Just completed 3rd service visit in 1.5 months. Service people have been very positive and friendly but that doesn’t make up for the proble More

by etyson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Millan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Maus Nissan responded

Mr. Tyson, we can see that you are frustrated, and apologize for any inconvenience. We are having management look into the history of this, to see if there is anything more that can be done to assist you. Please let us know if you have any other questions, and we will be happy to help. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 18, 2024

Muy bueno,con un exelente servicio,desde el año 2017 compro carros aqui y les doy servicios,hasta el momento no tengo de que quejarme, buena preparación del personal,buen trabajo More

by LIALEX7687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Maus Nissan responded

Apreciamos su continua confianza, Sr. Delgado, y le agradecemos sus amables palabras. Estamos encantados de que esté tan feliz y esperamos poder servirle durante muchos años, así que háganos saber si hay algo que podamos hacer por usted. ¡Gracias por ser una parte tan importante de nuestra Familia Maus y que tengas un día bendecido! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 18, 2024

Great service! The people genuinely care about your safety and you as a person. Thank you! More

by HlCKSK978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We love our customers and we're glad that it shows! We look forward to serving you for years to come - so let us know if there's anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 17, 2024

I definitely recommend Maus Nissan! Great customer service, honest work at affordable prices! They always explain everything and never try to over-sell me, the communication is always g More

by paul.darochajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Maus Nissan responded

At Maus Nissan, we love our customers, and glad that it shows! We appreciate your continued trust, and we thank you for taking the time to share your experience! Please let us know if there's ever anything we can do for you, and we'll be ready and happy to help! Thanks for being a part of our Maus Family, and have a blessed day! Sincerely, Maus Nissan Management

October 17, 2024

The repairs were completed properly. The staff was professional and explained the problem. The cost was high. More

by Jkuzyk405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Maus Nissan responded

Thank you very much, Joanne! Here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us. Thanks again for your support! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 17, 2024

From start to finish theymade sure I under stoodwhat was going on and why. I feel like part of there family. More

by RUDYDIENERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Diener! We appreciate your trust, and we thank you for your kind words. We are pleased that you are so happy with our service and our team, and we look forward to taking great care of you and your vehicle for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 17, 2024

The service was great chocolate longer than expected but everything turned out. OK I will go back. Thanks to Sal for service manager.. More

by rlphcarlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Maus Nissan responded

Thanks for trusting Maus Nissan with your service needs, Mr. Carlo! Sal does a fantastic job taking care of our guests- thanks for recognizing him! We look forward to helping you for years to come - so please let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 15, 2024

This is my 4th battery in 2 years, nissan still unable to fix the problem why my batteries are keep on draining, they just keep on replacing the battery when it’s dead and not solving the real cause, it’s ve More

by Bino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Maus Nissan responded

Bino, we can see that you are upset, and apologize that for your frustrations. We are looking into this with Nissan to see if there is any deeper explanation, or if there is anything else we can do to help. Thank you for your patience, and we will contact you shortly. Please let us know if you have any other questions, and we'll be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 14, 2024

Always very good service and a very nice staff who love to help me out! More

by michliite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hassett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Maus Nissan responded

At Maus Nissan, we love our customers, and glad that it shows! Please let us know if there's ever anything we can do for you, and we'll be happy to help! Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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