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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,917 Reviews
Call Service Center (727) 999-6287

1,917 Reviews of Maus Nissan - Service Center

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May 04, 2024

They did a great job as always! Went in for a scheduled oil change. Great job! More

by michellerenea37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Maus Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Thank you so much again for your feedback! We hope you have a great day!

May 04, 2024

Anyela is great. The dealership not so much. Same as every other dealership i’ve been to. More

by sosa
Recommend Dealer
No
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinto "JR" Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Maus Nissan responded

We can see that we missed the mark, and for that, we apologize. We take the service we provide our guests seriously, so when we see a review like this, we want to know more to be able to make it right. Unfortunately, we do not have enough information to be able to reach out, so please contact us, and we'll be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 04, 2024

I like it all. What I dislike is the constant try to sell me something else so there is a commission made. At appropriate mileage tell me what is suggested and that More

by Noone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Maus Nissan responded

We value you as a customer, and thank you for providing us with your feedback. Our staff are trained to make recommendations following manufacturer's guidance - based on time, mileage, or observed condition, but if you ever have any questions about a suggested service, please ask, and we'll be more than happy to explain, or even show you!. We are very competitively priced in our market area; however, there will always be items you can save money on, if you do the labor yourself- but that's why it's a service. If do you have any questions, please let us know, and we'll be happy to help. Thanks again you for your support, and we'll see you next time - have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

May 04, 2024

My car wasn't fixed and actually came back to me with a rattling sound More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Iacono
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Maus Nissan responded

Shannon, we can see that you are disappointed with the results of your service visit, and for that, we apologize. We are having our Service Team look into this, and they will be reaching out to you, if they haven't already, to go over options that can help resolve your concern. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

May 04, 2024

Mary , was very friendly and helpful and I didn’t have to wait her professionalism is second to none I highly recommend Mary and Maus Nissan !!! More

by Biggiesharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for your recommendation. Mary does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 04, 2024

Our experience is always spot on when we come in for service. If appointment is made the wait time isn’t as bad More

by KOLAMPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Maus Nissan responded

We love our customers and glad that it shows, Olampo family! Please let us know when you need us again, and we'll be here - ready to help! Until then, have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 03, 2024

Sal was very helpful with taking care of my concerns. I will recommend your services to my friends More

by remoo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for your recommendation. Sal does a phenomenal job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 03, 2024

Clean and efficient is a good way to describe the dealership and what I saw that day. More

by 4CLELANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minton V
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May 08, 2024 -

Maus Nissan responded

We strive for your 5-stars, and we are glad to see we were able to show you that we care! Please let us know when you need us again, and we'll be waiting ready to help! Until then, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 03, 2024

Thanks for the service, Milton Young was so friendly and professional, explain every detail and everything that need to be done, he respect my wishes of planing for the next visit to have the job done. I wo More

by georgina.brenard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Young , I give him 5 stars
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May 08, 2024 -

Maus Nissan responded

Thanks for trusting us with your business, Georgina! Milton is one of our best, and his customers are too! Please let us know when you need us again, and we'll be happy to help. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 03, 2024

The service professionals always go above and beyond. Thank you for making my visits so easy. More

by Ursulawolfe68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Maus Nissan responded

Thanks for acknowledging the fact that we care - because we do! We appreciate your business and loyalty, so let us know the next time you need anything, and we'll be here waiting, ready to help! Until then, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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