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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,896 Reviews

1,896 Reviews of Maus Nissan - Service Center

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June 05, 2019

Had a good experience with mossy Nissan I had a very good service experience with maus Nissan they were very polite and took very good care of my car and me I recommend them to anybody More

by jveley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Pletscher
June 05, 2019

Happy Camper Great customer service, friendly staff and efficient work! Whenever they can’t complete the work in one day they provide a rental vehicle free of char More

by Dubagent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez, CHERYL SARKOZI
June 05, 2019

Excellent Experience Friendly greeting. Promptly met with my adviser, Katerina. Everything was very clear on what needed to be done on my truck. Communication was consis More

by Hazel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
June 05, 2019

GREAT My car continued to have the sensors go off they researched it and went over the car completely and found that my sensor was bad and replaced it save More

by schimmelpfenningp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Baldwin
June 05, 2019

Great experience My experience was great the sales person was very knowledgeable about the cars and his job pleasant politely and well experienced with his job - th More

by Willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maus Jr., Joe Migliaccio, Colby Matthews
March 21, 2019

Cheryl went above and beyond 100% to get me the truck I want I went in for service on my Nissan and ended up with a excellent deal for a new truck Cheryl even drove to Orlando same day to pick up the truck I More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHERYL SARKOZI
March 17, 2019

Amazing Maus nissan is the best dealership around. Love that they are Christian based,and everyone is so polite. Clean dealership,friendly staff they will mak More

by Powder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew, David Maus Jr., Kevin Leon, Dave Schwartz
March 07, 2019

VIP treatment I recently went in for a service appointment, and I had an excellent experience. Tiffany, our service advisor, went above and beyond to help me and th More

by JodyFlorida
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Phillip
December 31, 2018

Amazing Service!! I brought my Mom’s car in for service and Ryan was extremely helpful..He is an Amazing worker and very personable..I highly recommend Maus Nissan and More

by Stephy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
October 06, 2018

Poor sales and service on my new Rogue Sport 2018 First they told me the numbers were the same for the non safety shield Rogue that I wanted which had been sold and the numbers were different by the o More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maurice Thorne
Oct 15, 2018 -

Maus Nissan responded

Dear customer, we’re very sorry to hear of your disappointment, however we are unable to find you in our system and are having trouble understanding why we received this negative review. It appears you were advised by a non-Nissan authorized location that your vehicle’s issues would be covered under Nissan warranty, when they were not, and you are disappointed with us for that. Additionally, we see you claim that Maus Nissan re-wrote a vehicle contract for you after you requested pricing change – and while we do not recall this happening, we’re not sure why this would be a negative occurrence. It sounds to us like this contract re-write would have been in your favor? Again, we unfortunately do not see you in our system, nor do we recognize your story, and we do not quite understand how any Nissan dealership is at fault here. We’d appreciate you removing this review, or reaching out to us directly to further explain so we can address any issues here: (727) 815-3095. Thank you so much.

Oct 15, 2018 -

Barbara responded

The worst buying and service ever on a new Nissan Rogue Sport. Contract had to be rewritten the numbers did not match the price I was told would be financed. The factory warranty would not cover a defective weld on the plastic shield cover but when I took it to Crown they replaced it same day and said it was covered by the factory warranty. The sensor that Maus told NIssan needed replacement only needed to be reprogrammed. They did not even know what was wrong. I do not recommend this dealership to anyone buying or servicing a Nissan.

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