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1,977 Reviews of Maus Nissan - Service Center
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September 06, 2019
Sweet service Everything I needed done including nice Wash inside n out pointed out some items for future service Not at all pushy easy breezy service visit Everything I needed done including nice Wash inside n out pointed out some items for future service Not at all pushy easy breezy service visit More
by Marcl
Verified CustomerEmployees Worked With
David Maus Jr., Sean Ginley, Carrie Poulsen
September 05, 2019
Dont want to leave a written review Tiffany was great, but appointment took 3.5 hours, due to a recall I didn't know about, on top of the oil change and routine maintenance. Also, app Tiffany was great, but appointment took 3.5 hours, due to a recall I didn't know about, on top of the oil change and routine maintenance. Also, appointment ended up costing more in person than when I scheduled it online. More
by HOPE_RR
Employees Worked With
Tiffany Phillips
September 03, 2019
great customer service Always make you feel like family wouldn’t take my car any where else. Keep up the great work. We always buy our cars from you guys. Always make you feel like family wouldn’t take my car any where else. Keep up the great work. We always buy our cars from you guys. More
by Miguel
Employees Worked With
Sean Ginley, Aldo Rrethatakaj, Jerreld Jenkins
September 03, 2019
Nissan they dont even review what has been done to ur vehicle. other dealerships review what has been done to the vehicle.what it ever takes they dont even review what has been done to ur vehicle. other dealerships review what has been done to the vehicle.what it ever takes More
by jfp0
Employees Worked With
drew
September 02, 2019
Beautiful work, very timely and professional Great customer service!! Beautiful work, very detailed, very timely and professional!! Thank You very much Maus Nissan and ‘both’ Nick’s!! Love my Nis Great customer service!! Beautiful work, very detailed, very timely and professional!! Thank You very much Maus Nissan and ‘both’ Nick’s!! Love my Nissan Rogue. Blessings to all😇💖 More
by Suzette Walz
Employees Worked With
David Maus Jr., Nick Bentley, Nick Strebel
September 02, 2019
The work was done That I came here for. However I started the car and immediately a computer message came up on my maps which was directly related to the work done leav That I came here for. However I started the car and immediately a computer message came up on my maps which was directly related to the work done leaving me with the impression the job was not completed. Also I was promised a wash but didn’t get one. The personnel were extremely friendly and helpful. The wait below average. Overall, a good experience as far as work on a car can be good. More
by Dmlvy75
Employees Worked With
Service
September 02, 2019
Pathfinder Fix Lance was a huge help in diagnosing and taking care of my problem with my 2014 Pathfinder. The vehicle appeared to have a huge problem but it ended Lance was a huge help in diagnosing and taking care of my problem with my 2014 Pathfinder. The vehicle appeared to have a huge problem but it ended up not being huge. That says something about the integrity of the dealership. More
by ESPRESSOJDRA
Employees Worked With
Lance Johnson
September 02, 2019
Faulty battery I went to Maus Nissan for a road side emergency. My battery is covered under warranty and was told by Nissan the battery is fine. I also indicated to I went to Maus Nissan for a road side emergency. My battery is covered under warranty and was told by Nissan the battery is fine. I also indicated to Katrina Atkinson (Service Advisor) that AAA had to jump start my vehicle and said the battery needed to be replaced and pointed out to me the battery was visibly damaged. I had my vehicle serviced in July and the mechanic put padding ontop of battery to protect against corrosion. However, he screwed the battery so tight that it was cracked. I pointed to this out to Katrina that the battery is visibly damaged, the car is not starting right, and there was corrosion on the battery that was never cleaned. Katrina Atkinson offered no help to me at all. The following day I was still having problems starting my vehicle and went to purchase a new battery . I have been a loyal Nissan customer since 2003. Your dealership let me down. I strongly recommend you have your Service Advisor to start to listen to the customer and help resolve the problem rather then ignoring the facts . I made a complaint with Nissan Corporate. More
by Daden88
Employees Worked With
Katrina Atkinson
September 02, 2019
Best Dealership in the Tampa Bay Area Fantastic group of people. Drew and Tiffiany are extremely knowledgeable and attentive to the customer’s needin service. I just referred my family th Fantastic group of people. Drew and Tiffiany are extremely knowledgeable and attentive to the customer’s needin service. I just referred my family there to buy a new Nissan Titan and he also had a fantastic experience. Christian did a great job in giving him numerous options and took a lot of time explaining everything. He ended up with a great deal and was over the moon about his new truck. Honestly, forget the rest and go with the best. Maus Nissan!!! More
by BigBluu
August 31, 2019
Another Great Experience This is the 5th time in a row that Lance and the crew have gone out of their way to help resolve my car issue(s). This time, it was a couple of faulty This is the 5th time in a row that Lance and the crew have gone out of their way to help resolve my car issue(s). This time, it was a couple of faulty tire sensors and a tire puncture, which were addressed free of charge. It took a couple of visits to take care of both sensors, since 1 had to be ordered, but I haven't had any issues since...and they even gave me a decent car wash to boot. Keep up the great work, Guys!!! More
by Ollie
Employees Worked With
Lance, Andrew
