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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,911 Reviews
Call Service Center (727) 999-6287

1,911 Reviews of Maus Nissan - Service Center

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August 23, 2024

John took excellent care of my Jeep, as always. He even washed it for me and had it pulled up close so I didn’t have to walk far to retrieve it. He’s a great asset to the service department. More

by Ollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ollie! We appreciate your continued trust, and we thank you for taking the time to leave us this review. John is phenomenal - thanks for recognizing him! Please let us know if there is ever anything we can do for you, and we'll be here, ready and happy to help! Thanks for being such an important part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 23, 2024

Eddie is the best. Always super helpful, polite and honest. Service has been quicker lately More

by noellcrowley102
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Maus Nissan responded

Eddie is one of our best and his customers are, too! Thanks for trusting Maus Nissan with your business, Noell, and let us know when you need us again! Have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 23, 2024

Took longer than expected even with an appointment. However, great communication by James as he gave me updates along the way. More

by quentin.bardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Swanson
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Aug 31, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Quentin! We appreciate your trust, and we thank you for taking the time to leave us a review. James does a phenomenal job taking care of our guests - thanks for recognizing him! We are aware of how long service can take, and apologize if you experienced any inconvenience. We are continuously working on this issue to improve. We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Thank you for your patience, and your loyalty, and thank you for being a part of our Maus Family. Have a blessed day, - Paul DaRocha, Loyalty Manager 727-999-MAUS (6287) x. 1138

August 22, 2024

Had extensive work done on my truck. When I picked it up and drove it home it was leaking diesel everywhere. It had to be towed back to have it fixed again. More

by NUCGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Maus Nissan responded

We completely understand where you are coming from, and apologize if you had anything less than a truly exceptional experience with us, Mr. Rogers. We are pleased; however, that our Service Management handled your situation properly, and responded immediately to your concern. They quickly came over to tow your vehicle back to our shop, and dropped off a free rental for you, at the same time. When your vehicle came back, our techs determined the new lines they had installed as part of your valve cover repair were faulty, so we replaced them again, and tested everything to make sure that there were no leaks, and we detailed your engine bay just to make sure there was no diesel odor present. We will always stand behind our work, and if things ever go wrong, we will work to make it right. We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Thanks for trusting us, and for being a part of our Maus Family. Have a very blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 22, 2024

I am always treated well at Maus. Tiffany was very accommodating. I like the new way of emailing what needs to be done so I was able to pick and choose what I wanted done. More

by GABEA0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Aug 24, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Gabriel! We appreciate your continued trust, and we thank you for taking the time to leave us this review. Tiffany does a phenomenal job taking care of our guests- thanks for recognizing her! We like the new system, too - it's very easy to use and makes everything much more transparent. We are very pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 22, 2024

Enjoyed working with Arron Hayes. We really are enjoying orur car. If we ever need help again will not hesitate to call you. More

by Hootgibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Hayes
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Aug 24, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Rogue from us at Maus Nissan, Gibson Family! We appreciate your continued trust, and we thank you for kind words. Aaron does a fantastic job taking care of our guests - thanks for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 22, 2024

John is great listens to all my concerns and questions and looks up all my previous services if needed. More

by GNARLEYSMOM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ms. Burke! We appreciate your continued trust, and we thank you for taking the time to leave us a review. John does a phenomenal job taking care our guests - thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 22, 2024

I been going to Maus for over 20 years an everyone is so kind and helpful More

by Kmeister48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Maus Nissan responded

We love our customers, and we're glad that it shows! Thank you for visiting our Service Department at Maus Nissan, Kelli! We appreciate your continued trust, and we thank you for your kind words. We are overjoyed that you are so happy, and we look forward to serving you for life - so don't hesitate to let us know if there is ever anything we can do for you. Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha

August 21, 2024

Staff is always pleasant and accommodating. Nice people to deal with, very informative. User friendly More

by Mike
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Maus Nissan responded

Thank you very much, Mike! Here at Maus Nissan we value you as a customer and appreciate your feedback. If there is ever anything we can help you with, please do not hesitate to contact us. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 21, 2024

Every time I go to Maus Nissan, everyone is so friendly and attentive. Service is excellent. More

by NAZARELI.TORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Maus Nissan responded

We love our customers, and are glad that it shows! Thank you for visiting our Service Department at Maus Nissan, Nazareli! We appreciate your trust, and thank you for your kind words. We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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