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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews
Call Service Center (727) 999-6287

1,977 Reviews of Maus Nissan - Service Center

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July 15, 2020

No integrity and completely unaccountable. Untrustworthy and no morals when it came to Brandon Cruz and other employees at this place of business. Extremely unhappy. More

by munoz46
Recommend Dealer
No
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DaRocha
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cruz , Aldo Rrethatakaj, Christine Rowland, Katrina Atkinson, Tiffany Norori
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Jul 16, 2020 -

Maus Nissan responded

Munoz46, we can see that you are unhappy, and apologize if you had a bad experience; however, we do not have record of this posts' handle in our system and have no way of reaching back out to you. Please contact me personally, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

July 09, 2020

Yet Another Great Service Experience! Once again, Lance and the crew serviced my car well and it's now running like new! They even washed, vacuumed, and topped the gas tank off as promised More

by Ollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
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Jul 09, 2020 -

Maus Nissan responded

Thank you, Ollie! We greatly appreciate your business and positive feedback. We're glad to hear Lance and our team provided you with excellent service, and look forward to continuing to serve you in the future!

July 08, 2020

We have purchased 5 Nissan’s from New Port Richey Maus Nissan and I would never go anywhere else. The entire staff is so friendly, knowledgeable and professional. They always always go above and beyond. L More

by Debbie0726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ginley, Carrie Poulsen, Tiffany Norori
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Jul 08, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Debbie! We appreciate your continued trust, and we thank you for your kind words! We are overjoyed to know how happy you are with your experiences here, and we look forward to serving you for years to come. We are so grateful to have you as part of our Maus Nissan Family, and we hope that you have a very blessed day! - Paul DaRocha, Loyalty Manager

July 07, 2020

Great service. Vehicle was done quickly and my vehicle was even cleaned. Service advisor very professional. Will use MAus for all my future vehicle needs. More

by michellegalvin03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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Jul 07, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, michellegalvin03! We appreciate your trust, and thank you for your wonderful review! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 06, 2020

Always a pleasure to work with Lance. They are helpful and explain everything in detail to your understanding. Would recommend this dealership to anyone who is in of a car. More

by rlklein38
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
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Jul 07, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, rlklein38! We appreciate your continued trust, and thank you for taking the time to leave us such a wonderful review! Lance does a fantastic job- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon. We are grateful to have you be a part of our Maus Nissan Family, and we hope you have a blessed day! - Paul DaRocha, Loyalty Manager

July 06, 2020

John was a pleasure to deal with. Thank you for your help & the great service! Also, I felt very comfortable walking into Maus seeing the safety precautions they implemented due to COVID-19. More

by Brilee623
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Jul 06, 2020 -

Maus Nissan responded

We're glad to hear John took good care of you and that you felt comfortable at our dealership with the precautions set in place for COVID-19. Thank you for taking the time to share this positive feedback!

July 03, 2020

Always awesome! Great service very professional. John is very knowledgeable and friendly. He goes the extra step. He is a fine asset to the company More

by Toreillyjr
Recommend Dealer
Yes
Employees Worked With
Matt Boylan 5 stars, John Thorne
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Jul 04, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Toreillyjr! We appreciate your trust, and thank you for taking the time to leave us such a wonderful review. John does a great job for our guests- thanks for recognizing him! We are overjoyed that you are so happy with your experience, and we look forward to serving you again, soon! Thank you for continuing to be a part of our Maus NIssan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 03, 2020

Bad experience try to charge for Diagnosis car3 month old under warranty and also pay for services when we lease it, so what pumper to pumper you sold to us??? More

by Alphatech1
Recommend Dealer
No
Employees Worked With
Dillon Bishop
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Jul 07, 2020 -

Maus Nissan responded

Alphatech1, we can see that you are upset and we apologize if you had a bad experience. Unfortunately, we do not have record of this visit, and there is no contact information contained in your post. Please contact me per personally, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager

July 02, 2020

I inquired about purchasing a new truck two times and did not get any reply, I sent a nasty third email and still no reply. I guess they must be too busy to sell me a new truck or even contact me. I do not r More

by jjamiesonja7
Recommend Dealer
No
Employees Worked With
Lance Johnson
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Jul 04, 2020 -

Maus Nissan responded

Mr. Jamieson, we are very sorry that our internet staff did not get back to you sooner. However, we are grateful that we were able to get a hold of you since, and invite you back in to discuss the Titan you wanted. We are happy to help, and look forward to serving you again. Thank you, and have a Happy 4th of July, and a very blessed day! - Paul DaRocha, Loyalty Manager

July 01, 2020

Great Service!Tiffany is THE BEST!Very knowledgeable, Great Service! Tiffany is THE BEST! Very knowledgeable, extremely helpful. I only ask for Tiffany when I come!!! With bad experience in sales she More

by mbrown531
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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Jul 04, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, mbrown531! We appreciate your business, and we thank you for taking the time to leave us a review! Tiffany does a fantastic job for our guests- thanks for recognizing her! We are overjoyed that you are so happy, and we look forward to serving you again, soon! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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