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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,924 Reviews

1,924 Reviews of Maus Nissan - Service Center

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January 29, 2021

Savanna went the extra mile and made sure I was taken care of even though her parts department did not have the part. She arranged to have a person drive down to Clearwater and get the needed part and g More

by Dean Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savanna Bollinger
Mar 05, 2021 -

Maus Nissan responded

Dean, Thank you for the 5 Stars :) We pride ourselves in customer service and will always go the extra mile to make sure you are smiling. Savanna is great and we look forward to seeing you again :) God Bless -Paul Da Rocha "Owner Loyalty Manager"

January 28, 2021

Lance was extremely helpful. He answered all my questions and explained everything that I needed to have done before my next oil change is due to keep my vehicle in tip top shape. More

by kristin_beckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Maus Nissan responded

Kristin thanks for the kind words and the business! If you need anything please let us know!

January 28, 2021

Katrina is always the best!! Top notch service every time we visit for our routine oil change and tire rotation through Maus care, she makes us feel so comfortable More

by danielwrogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Mar 16, 2021 -

Maus Nissan responded

Thank you So Much for the Kind Words :) We take pride in taking care of our customers and continue to improve :) Katrina is amazing and great at what she does, Im happy she takes care of you and we are glad to have you apart of our Family :) Thank you again God Bless :)

January 28, 2021

The lady I had was very nice. I hope to have her again. I loved how clean my car was. They checked my tires in a timely fashion. More

by Queenbabydoll84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Matthews, Katrina Atkinson, Tiffany Norori, Jeremy Kettels, Sebastian Richards, Kayla Bankert
Mar 16, 2021 -

Maus Nissan responded

Thank you for The 5 Stars, Im happy we made the most of your time and you had a great experience :) I hope to see you when you need Service next :) God Bless -Paul DaRocha Owner Loyalty Manager

January 27, 2021

Maus Nissan of New Port Richey has a service department staffed with friendly, courteous, and professional team members. Although I drive a Honda, I still bring it to Maus for the routine maintenance. I hi More

by JEDCWALTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Maus Nissan responded

It means the world to me, I appreciate you being apart of our family and Im happy we are able to take care of you ;) Our time strives to get better every day and we will continue to do our best to make you Happy ;) Have a Blessed day I look forward to seeing you your next time you are here :) -Paul DaRocha Owner Loyalty Manager

January 27, 2021

The employees are great from the counter to the person that took me to my house the whole experience was a very good one. G More

by aleidacancel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Mar 16, 2021 -

Maus Nissan responded

Thank you for the 5 Stars and the Kind Words :) We take pride in our customer service and always strive to Improve :) Im happy we were able to take care of you and if you ever need any other assistance please get back :) God Bless -Paul DaRocha Owner Loyalty Manager

January 26, 2021

Outstanding services. I have the service done in a professional manners. I alway get my service done in your premises the same with my family members. More

by Gustavo Vélez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Tiffany Norori, Jeremy Kettels, Sebastian Richards, Kayla Bankert
Mar 16, 2021 -

Maus Nissan responded

Thank you for the 5 Stars and the Kind words :) Im happy we are able to take care of you and your family car needs and we will continue to do the amazing job :) I hope you have a blessed day and I look forward to seeing you next time :) -Paul DaRocha Owner Loyalty Manager

January 25, 2021

The representative was very friendly and helpful, although I feel as though I was told a service needed to be completed on my two-year-old car that was not necessary. And as I researched it further i More

by kellyhults44
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Bankert
Jan 27, 2021 -

Maus Nissan responded

Kellyhults44, Thanks for the review and bringing this to our attention. Most recommended services are either time based or mileage based. In your owners manual they will typically like you researched say this is recommended at 60,000 miles or 2 years. Hope this helps and we are ready to serve you again in the future! Have a blessed day!

January 25, 2021

Quick service. Got me in for my appointment on the same day and time that I requested. Decent waiting area and employees were responsive too. More

by pacegirl150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Mar 05, 2021 -

Maus Nissan responded

Pacegirl 150- Im happy we were able to serve you :) We are always trying to get better and improve so I thank you for the kind words :) I hope to see you for your next service :) God Bless -Paul Da Rocha "Owner Loyalty Manager"

January 25, 2021

I spoke with Anyela on the phone who made me an appointment that fit my schedule, I was greeted by a very nice valet. I then spoke with Anyela who went over what services I needed. Car was taken se More

by Nolestiptop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela
Mar 05, 2021 -

Maus Nissan responded

Nolestiptop- Anyela is amazing at what she does one of our favorites :) We have a great team here and I know we will do what it takes to make you happy :) When ever you need any assistance please feel free to reach out to us :) I appreciate your business :) God Bless -Paul Da Rocha "Owner Loyalty Manager"

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