Maus Nissan of North Tampa

Steve and Jason were Amazing in the service department. Fortunately, they were not the issue. Paid for calibration, the work was not done. Going to another dealership to have the same work done. The work w Fortunately, they were not the issue. Paid for calibration, the work was not done. Going to another dealership to have the same work done. The work was declined by service, never sent to me, and that is the one thing I brought it in for. Later I was told my safety will not work in the front of the car unless a pedestrian walks in front of it. And in order for my lane assist to work I would need to be doing a minimum of 30mph then transfer lanes. I said ok and went home and emailed management requesting a refund. Below I listed the pros and cons. Cons Javier Ramirez ¡!!!(Sales Manager) Eddie Santiago!!!! (Finance Manager) Angel Santiago!!!! (Service Advisor) Jacin Hogeland !!!(Service Manager) Pros- Damian Rhule Sr Steve Canalejo Jason in service Cashiers in the office More

They were great and helped me with everything I needed. Josh and Robert are the best Josh and Robert are the best More

my service experience was very quick and efficient. would come again and see the same service advisor . would come again and see the same service advisor . More

Jacin was very helpful and courteous. Also the service was done quickly. A pleasant experience. Also the service was done quickly. A pleasant experience. More

Very friendly, and they get the work done in a timely manner. They take good care of my vehicle manner. They take good care of my vehicle More

The truth is they messed up my air pressure and didn’t rotate my tires properly. The service manager made it right. The reason I gave five stars is because he didn’t give me a problem fixing the issue. rotate my tires properly. The service manager made it right. The reason I gave five stars is because he didn’t give me a problem fixing the issue. More

It was a refreshing visit. I don't have some breathing on my neck trying to make me sell my car and get a new one. Looking forward to the next visit. The only exception will be I don't have some breathing on my neck trying to make me sell my car and get a new one. Looking forward to the next visit. The only exception will be a cost me and eye one. More

Dropping off my car: the people “ working “ they were not paying attention ( they were talking, and laughing ) to customers coming in. Had to wait for them to pay attention because they didn’t know I was paying attention ( they were talking, and laughing ) to customers coming in. Had to wait for them to pay attention because they didn’t know I was there When I signed for a service the price was 10.00$ when I came to pick up my car they were trying to charge me 150.00 because they didn’t know I had Maus care ( I let them know when I dropped off my car. More

I had some work done by Maus Nissan, some was covered under warranty (for check engine light) but the other $1,000 we paid out of pocket which was way over priced. The very next day, I had to take my car under warranty (for check engine light) but the other $1,000 we paid out of pocket which was way over priced. The very next day, I had to take my car back for the check engine light. Supposedly this would not be covered under warranty & they wanted $4300. Upon talking to our rep or whatever their called, what he was saying made absolutely no sense. I believe they did something while they had my car & now trying to make us pay all this money for work that allegedly needs to be done but is way over priced again, or trade the car for another one. Fortunately my husband & I know quite a bit about cars. They weren't going to get us a 2nd time! More