Back

Maus Nissan of North Tampa

Tampa, FL

4.5
1,331 Reviews
Welcome to Maus Nissan North Tampa! We're proud to serve our community and treat drivers in Tampa and Temple Terrace, FL, like family. With a great selection of cars, helpful financing, and experienced service technicians, we can help drivers in Del Rio and Lake Magdalene take good care of their cars.
Contact Dealership

11011 N Florida Ave

Tampa, FL

33612

Directions

By Type

Showing 1,331 reviews

June 06, 2022

Recently took my Sentra to have a part replaced. Kristian Torres was my main point of contact in the service department and was great. He was super nice, kept me informed multiple times throughout t More

by Lynzey Buchanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristian Torres
Jun 08, 2022 -

Maus Nissan of North Tampa responded

Lynzey , we strive for 100% satisfaction, and it is great to see you had such a positive experience. We will share your praise with Kristian and the service team here at Maus Nissan Of North Tampa!

April 28, 2022

5 th vehicle bought from Maus Nissan, some people will always complain, but if you really think about it not everybody comes away with happy feelings, weather its a doctor, lawyer or buying a car. I will More

by CAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vega, Finance and sales man, and Matt management, Matt Rowland, Torrai Vega
Apr 30, 2022 -

Maus Nissan of North Tampa responded

Cat, thank you for your kind review; we are happy to pass along your comments to Matt, Vega and the sales team here at Maus Nissan Of North Tampa!

February 04, 2022

My attendee was very friendly, and made sure to give a detailed timeframe during explanation for the work done. If you want the gold standard in customer service and quality work, come to Maus Nissan. More

by broadduscoldb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Musso
Feb 07, 2022 -

Maus Nissan of North Tampa responded

We are so happy to read such a great review about Maus Nissan Of North Tampa! We look forward to your next visit! Take care!

February 01, 2022

Awesome experience! Great team. Bo was awesome! Professional and personal! Man of integrity. Kevin in finance was great too! enjoyed working with him too. Mr. Cruz is our man. We actually followed More

by topyabillingsley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LeRoi "Bo" Bonelli, Jasmine Chancey, Brandon Cruz
Feb 26, 2022 -

Maus Nissan of North Tampa responded

Thanks sooo much for the kind words!!!! Bo is great and he is fantastic with our customers! Let me know if I can assist! Matt Rowland 813.800.6287

September 11, 2021

Service and sales department are always a pleasure to work with. Diagnosed my problem quickly and even washed and vacuumed my car. Drive up service is fabulous at assistance with any features on the my More

by CHRISTY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Perkins
August 20, 2021

STAY AWAY!! These guys are liars, shady, and only out to rip you off. Recently I had the misfortune of dealing with a salesman by the name of Omar who was my last salesman and actually tried to originally o More

by Yankee13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Meredith, Jordan Pletscher, Steve Reardon, Alex Stoughton, Edwin Lopez, Justin Curby, Torrai Vega, Wes Joseph, Omair Kohari, John Pletscher
Aug 20, 2021 -

Maus Nissan of North Tampa responded

Ryan Chrusz while we had completed a prior transaction that you were happy with we are puzzled by this review. According to our records you traded in your Subaru for a Sentra a couple months ago and Omair said you were pleased with the transaction and experience. Now you reach out to us about buying the all-new 2022 Nissan Pathfinder and we explain that do to low inventory and high demand most if not all dealers are doing a market adjustment of up to $10,000 which we are not that high. We have our MausCare program added to all our new cars and a high percentage of customers see the value in that where other dealers simply have mark up. Once we explained that you stopped communication. Omair shared this text from you with us and are really confused what you are trying to accomplish. "Hi their. I just wanted to give you the heads up about what happened last night when I didn’t purchase the Pathfinder from you. Actually, I NEVER was going to. Me and my friends were sitting at the dinner table last night and for entertainment purposes we made a bet on how long it would take for you to call me back if I agreed to buy your vehicle at $10K over MSRP. ?? Based on my experience with you and your dealership I decided to leave a rating and comment for you on dealer rater. You guys should be ashamed of yourselves and my advise to you is that you should take a look at yourself knowing that you are practically trying to steal peoples hard earned money. If I can stop just one, two, or ten people from buying from your dealership than my rating and comment were worth it." Please understand that at any point you want to discuss you not being happy with your prior transaction or the pricing offered to you on the 2022 Pathfinder even though you admit you are not in the market but seemed to want to occupy Omair's time with this exercise. Regardless thanks for the prior business and sorry you felt the need to review us this way. Have a blessed day. Alex Stoughton General Sales Manager 813.800.6287 or astoughton@mausfamilyauto.com

August 04, 2021

The service was great and I wouldn’t go to any other dealership More

by Cathydjolley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Rhule Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Morgan
Aug 06, 2021 -

Maus Nissan of North Tampa responded

Thank you for the wonderful review and for taking the time to share your feedback🤗

August 04, 2021

Damian Sr was amazing! From the moment I walked in, to the moment I signed for the car. He went above and beyond to make sure everything went smoothly for me and even delivered the car to my home on his d More

by clarissa gardner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Rhule Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Maus Nissan of North Tampa responded

Clarissa, that is what it is all about! We look forward to serving you and continuing to deliver a 5-⭐ experience! Thank you!🙏

July 31, 2021

Tony was good enough to honor a 15% off coupon even Tony was good enough to honor a 15% off coupon even though I left it at home..Tony was very professional and helpful and make sure the customer was s More

by buccaneers1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

buccaneers1976 responded

Great customer service!!!!

July 24, 2021

Comfortable set up (business area and snack/beverages available). Prior contact with Bo made me feel like this was the right person and place for our business. I liked that he offered his service without More

by maggiez6874
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LeRoi "Bo" Bonelli
Jul 26, 2021 -

Maus Nissan of North Tampa responded

Thanks for the review and for being such a great customer.

...
58
...