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Maus Nissan of North Tampa

Tampa, FL

Overview
Employees
Reviews
Vehicles
4.5
1,336 Reviews
Welcome to Maus Nissan North Tampa! We're proud to serve our community and treat drivers in Tampa and Temple Terrace, FL, like family. With a great selection of cars, helpful financing, and experienced service technicians, we can help drivers in Del Rio and Lake Magdalene take good care of their cars.
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11011 N Florida Ave

Tampa, FL

33612

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Showing 1,336 reviews

June 20, 2024

Your service department didn’t really check the car for any problems, there was a broken strut, which the fixed, and a bad sensor they wouldn’t fix, the brakes are shot and they didn’t do an oil change! More

by bgjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Skelton, Brad Seabury
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Jun 21, 2024 -

Maus Nissan of North Tampa responded

Sorry about your Experience we usually do a through check once bring in the car for service. Please reach out to me Demetri or my service manager Brandon and would love the chance to talk with you about this :)

June 19, 2024

Leo is excellent costumer service. . also he is available any time , he let you know what is good for your car . More

by Gladys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Rizo
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Jun 20, 2024 -

Maus Nissan of North Tampa responded

Gladys, we're so glad that we were able to go above and beyond your expectations!

June 18, 2024

I was very disappointed with the Vehicle Acquisition Department. I was told I would be getting an appraisal for my vehicle, but the person was xxxx bent on putting into a vehicle of her choice, and I More

by addison_tawni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier in the Service Department
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Jun 19, 2024 -

Maus Nissan of North Tampa responded

Sorry for your Experience, Id Love to talk to you about this and help get you the appraisal. it does not give me the best way to contact you. Could you please give me a call at 813-931-687 please ask For Demetri :)

June 18, 2024

Dealership should use full transparency when they are explaining the diagnostic form. Was told some repairs were marked urgent when I get to the dealership they tell me it’s a mistake. It’s not an urgent More

by Kcortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jun 19, 2024 -

Maus Nissan of North Tampa responded

Very sorry about that, We try to go above and beyond for all of our customers and appreciate the business you have given us. We'd love to keep serving you and your car for years to come any other questions please reach out to me Demetri at 813-921-6655 Have a blessed day :)

June 18, 2024

Xavier is awesome! The team is jolly I love it. They always go above and beyond and I appreciate it. More

by JENNY.CIBULA
Recommend Dealer
Yes
Employees Worked With
Xavier Rodriguez, all the guys outside
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Jun 19, 2024 -

Maus Nissan of North Tampa responded

Jenny.cibula, your wonderful feedback and rating mean a lot to us.

June 18, 2024

The service is good and they are quick and the car is clean and they are very courageous! More

by SRISLER1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Jun 19, 2024 -

Maus Nissan of North Tampa responded

Srisler1977, thank you for your kind review; we are happy to pass along your comments to the team here at Maus Nissan Of North Tampa!

June 18, 2024

They explain to you about what is going on with your car and what you need to do: More

by Von
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Skelton, Kristian Torres
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Jun 19, 2024 -

Maus Nissan of North Tampa responded

Von, we really appreciate your feedback!

June 18, 2024

Great service no pressure and in and out in 45 minutes on a Saturday morning! More

by KSUAREZ838413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodríguez
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Jun 19, 2024 -

Maus Nissan of North Tampa responded

Ksuarez838413, thank you so much for your high rating!

June 18, 2024

Kristian was very professional and informative. He gave me a list of recommended maintenance items in order of importance. I’ll request him next visit. More

by Kww11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Torres
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Jun 19, 2024 -

Maus Nissan of North Tampa responded

Kww11, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maus Nissan Of North Tampa.

June 17, 2024

Customer Service is excellent. The wait time is good. Cleanest of the building is excellent. More

by ATHENAHAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Rizo
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Jun 19, 2024 -

Maus Nissan of North Tampa responded

Athenahawkins, we're happy to hear you had such a positive experience with our team!

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