Maus Nissan of North Tampa

I recently purchased a 2011 Armada from Ferman Nissan. I was trading in a 2005 Pathfinder. I went there expecting a much bigger battle since I hate buying a car, but all in all it was a very pleasant experi was trading in a 2005 Pathfinder. I went there expecting a much bigger battle since I hate buying a car, but all in all it was a very pleasant experience. My salesman was Terry Pearson and he had a great sense of humor. We actually had some laughs during the process which definitely helped to ease the stress. I will send my friends and family to Ferman and to Terry! More

my family and I have visited ferman nissan on numerous occasions primarily for auto rmaintenance & repair service. we have always been pleased and never disappointed by the quality service provided by er occasions primarily for auto rmaintenance & repair service. we have always been pleased and never disappointed by the quality service provided by eric green and his crew. we will continue our patronage and recommend your dealership to everyone we know. More

Worst car buying experience of my life long story short almost every single person working at ferman Nissan are lying crooks. They played so many games to try screw me over with my trade ins of two cars sa almost every single person working at ferman Nissan are lying crooks. They played so many games to try screw me over with my trade ins of two cars saying they already sold them to car auction and that we needed to work out a way to come to agreement on a car because they couldnt get my two cars back when I had not signed any papers to buying a car. They gave me a used car to drive in mean time that had no gas in it and break light was on so the breaks were messed up they actually had for sale sign on this vehicle as well! A long horrible processed filled with MANY things that were unprofessional and ludicrous. It's not only their management and sales team but also the service department they got backed up and kept saying my car would be done but a week later they finally got around to my car. I could go on and on how horrible this place is but I think I made my point this place should be shut down! I hope no one buys from them or goes through what I went through! More

Working with Carole Roomy was great, she is very knowledgeable. Pleasant to deal with and gave my Mother special attention. I would highly recommend her. knowledgeable. Pleasant to deal with and gave my Mother special attention. I would highly recommend her. More

THIS IS WIRE, BUT ATTENTION TO DETAIL WILL PREVENT THIs FROM HAPPENING! Today my son and I went to Fernan Nissan to service my Nissan Versa 2009. After waiting for about 2 hours even when we had an app FROM HAPPENING! Today my son and I went to Fernan Nissan to service my Nissan Versa 2009. After waiting for about 2 hours even when we had an appointment at 08:00, about 10:15 some one came to inform us that the vehicle was ready. We proceeded to the office area to pick up the paper work and car keys; A service advisor Mr. Thomas Strocchi handed my son the keys and the service performed paper. As we get in the vehicle I noticed that the paper Mr. Thomas strocchi gave us was for a Mazda 2012, I went back to the office and informed Mr. Thomas Strocchi that my vehicle was a Nissan Versa 2009 and the paper he gave me was for a Mazda 2012. He loock At me and said "where you get that paper from?" I replay Sir. you gave then to me, no I did not he replay, so I went back to the car to get my son and back to the office; by this time Mr. Thomas Strocchi has located my papers, and he apologised for giving me the wrong papers. More

I recently began my search for a new vehicle and had encountered nothing but shark-like sales associates. Nothing pisses me off more. Ferman Nissan was a wonderful change of pace!! Surprisingly I was no encountered nothing but shark-like sales associates. Nothing pisses me off more. Ferman Nissan was a wonderful change of pace!! Surprisingly I was not bombarded when walking through the door. We were greeted by the general manager, Mike, who was extremely friendly. Mike handed us over to a salesman who was also very friendly and best part was he let me wander the lot with my fiance alone (shocking right?!). It was so nice to discuss pricing, etc privately before bringing a third party into the mix. The overall atmosphere was relaxed which is so hard to find at a dealership these days. I should have come to Ferman Nissan sooner! I would recommend this dealership to anyone looking for a great car buying experience. Friendly staff, gorgeous showroom, pressure free... top-notch dealership :) More

Went to get my first oil change on my new altima. Low pressure tire gadge light was on. They checked my tires for me. Told me I had a nail in my tire that went in at an angle and was non-repairable.I cou pressure tire gadge light was on. They checked my tires for me. Told me I had a nail in my tire that went in at an angle and was non-repairable.I could get a new tire for $102.00 + $24.95 to mount. & bal. No one took the time to show me the nail. I asked someone to show me the nail because I could not find it. They told me I had to move forward some to see it.I felt funny that noone would take the time to show me where it was. So I took my car to another dealer.(note: not a nissan dealer) They looked at it and found that the nail had NOT even penetrated. They pulled it out and put it into a dunk tank to make sure everything was ok. It was and didn't even need to be patched. They did all this for free. So I feel as if this dealership tried to have me buy a new tire on a brand new car for no reason!!! I am a female and think this happens alot to women and it is a shame. I will never go back and DO NOT RECOMMED ANYONE ELSE USE THIS DEALER UNLESS YOU WANT TO WASTE YOUR MONEY. I did call in and let them know how I felt. My sale of my car was actually good. I just would never suggest to get it serviced here. Thanks for letting me vent!!!! More