Maus Nissan of North Tampa

I made an appointment for an extended warranty work and due to a last minute schedule change on my part; Mr. James Spicer was able to fit me in and provided me with a loaner. Mr. Spicer made my overall ex due to a last minute schedule change on my part; Mr. James Spicer was able to fit me in and provided me with a loaner. Mr. Spicer made my overall experience less stressful and he helped me out tremendously today. More

The reason I gave this rating 5 stars is for the wonderful courteous and professional service we received from our salesman Robert Duque. Robert went on and beyond to make wure that our car buying wonderful courteous and professional service we received from our salesman Robert Duque. Robert went on and beyond to make wure that our car buying experience was a pleasant one. We were very impressed with the vast knowledge he had of the vehicles I was interested in and his kindness and professionalism was superb. Thank you Robert so much for your help - God bless. More

I leased a Murano because I had never owned a vehicle like this previously. I liked it so much I purchased a new one in March, 2012. I want to commend Mr. Tom Strocchio of Ferman Nissan, Tampa for maki like this previously. I liked it so much I purchased a new one in March, 2012. I want to commend Mr. Tom Strocchio of Ferman Nissan, Tampa for making me a loyal customer. Tom handled my first lease as a sales representative. He then moved to the service department as a Service Consultant. However, he went above and beyond when I came in to purchase my new Murano. Although he is now in the service department, Tom greeted me and stayed with me all the way through the purchase process. Now I enjoy seeing Tom whenever my car needs service. This is a man that understands customer service has no boundaries. As long as Tom is associated with Ferman Nissan of Tampa, I will continue to shop there faithfully. Congrats to Tom, a great asset to this company. Ted. More

Today was a great day for car maintenance for me all because of one person, Eric Green. I went there expecting to spend a lot of money; however, I left there saving money. He was very helpful to me ov because of one person, Eric Green. I went there expecting to spend a lot of money; however, I left there saving money. He was very helpful to me over the phone before I got there and when I arrived. He did not stop working with me until my issue was dealt with. I know that if I ever have a problem with my vehicle, I should call them first for assistance. I recommend anyone looking for maintenance repair on his or her car to call Ferman Nissan!!!! The service was super fast and everyone was very kind. But if needed, ask for Eric. I’m highly pleased with my customer service experience because he was very efficient and friendly. More

My son and I came into the dealerhsip looking for information on a Nissan Murrano. Though I was a woman, they treated me with great kindness and respect and got me an awesome deal. I would be willi information on a Nissan Murrano. Though I was a woman, they treated me with great kindness and respect and got me an awesome deal. I would be willing to purchase another vehicle there and recommend them to my friends and family. More

I BRING MY CAR IN TO FERMAN NISSAN AND SEE LARRY EDWARDS HE IS ALWAYS HELPFUL AND I ENJOY TALKING WITH HIM ABOUT MY SERVICE NEEDS , I TRUST WHAT HE RECOMMENDS HE IS ALWAYS HELPFUL AND I ENJOY TALKING WITH HIM ABOUT MY SERVICE NEEDS , I TRUST WHAT HE RECOMMENDS More

I could not have had a more wonderful experience in purchasing my vehicle at Ferman Nissan. I didn't think that purchasing my new Xterra would be so quick and easy. I was recommended by one of my bes purchasing my vehicle at Ferman Nissan. I didn't think that purchasing my new Xterra would be so quick and easy. I was recommended by one of my best friends to personally deal with Cleo. He tried his best to get me the best price on the vehicle. He went out of his way to accommodate my schedule. He took the time to come in on his day off to assist me in purchasing my Xterra and tried his best to get the most in my trade. I will definitely recommend my friends and family, if they are looking into buying a new vehicle, to go to Ferman Nissan. More

When I decided to trade in my gas guzzler for a more fuel efficient vehicle I did my research online before I visited dealerships. I was trying to avoid the inevitable sales pitch every single woman is sure efficient vehicle I did my research online before I visited dealerships. I was trying to avoid the inevitable sales pitch every single woman is sure to get before ending up with a horrible deal. After a few bad experiences I was almost ready to give up when I visited the Ferman Nissan on Florida avenue. I was greeted there by Cleo Coney who took down my requirements and set out to look for cars in my price range and within my requirements. He kept his good humour and enthusiasm even after we had seen several cars. He went over the features of each vehicle patiently and never tried to force a sale. When we had finally narrowed the choices to my 2 favorites he introduced me to Jeff Vicente. Jeff was also very nice and set the right expectation and explained the approval process. He reviewed the possible payment options and what I was willing to spend and what could get approved by the banks. However he also made sure he knew what my preference was. He quickly gave me the news that I could get the car that I wanted. It was time to discuss hard numbers and I was sure that the jovial tone that Cleo and Jeff had kept was going to change. I was wrong! my experience -so far wonderful was only getting better. I had the extreme pleasure of dealing with Don bitke. I was very impressed by the fact that he remained happy the whole time and kept a subject like expenses funny yet professional. He again avoided the sales pitch but he provided such detailed information that I ended up taking the gap insurance, warranty and maintenance plan all within my budget. What an experience!!! What a team! I have already started telling everyone I know about Ferman Nissan More

We've taken our cars here for service for many years and they always do a great job! I would highly recommend them for all types of service work! they always do a great job! I would highly recommend them for all types of service work! More

Had another tremendous service experience earlier today. Larry Edwards and crew were professional, as always and got my oil change/tire rotation and even factory recall part replacement all done in under 90 Larry Edwards and crew were professional, as always and got my oil change/tire rotation and even factory recall part replacement all done in under 90 minutes, while I waited. They are courteous and thorough in explaining what is going on with your vehicle. I want to also mention that Service Manager Eric Green is always accessible when I have questions about my service needs and routine maintenance. I highly recommend dealing with Ferman Nissan of Tampa just for the service AFTER the sale. More