Maus Nissan of North Tampa

I came to Ferman Nissan after spending hours at a different dealership. Because I had called ahead, the car I wanted was sitting right out front, Ferman accepted the USAA car buying service price wit different dealership. Because I had called ahead, the car I wanted was sitting right out front, Ferman accepted the USAA car buying service price with no problem, and found a loan for me that was a lower APR than the pre-approved loan I came in the door with. I highly recommend them! More

Michael Jimenez was a pleasure to work with. He was a very friendly and accommodating salesman. His demeanor was responsible for making me feel comfortable enough to make a decision in purchasing one of very friendly and accommodating salesman. His demeanor was responsible for making me feel comfortable enough to make a decision in purchasing one of your vehicles. More

I was asked to come there by a guy name Edward to look at some cars and my husband and I did so. We filled out the application and was told to go home and we would recurve a call the next day 5 days went pas some cars and my husband and I did so. We filled out the application and was told to go home and we would recurve a call the next day 5 days went pass and we heard nothing back. So we called there he wouldn't get on the phone so Laz Machado answered the call asked us to come back in. We explained to him what happened and he was very very nice and helpful he also apologized for what happened before also the finance manager rob napolitano was helpful. Thank you two guys very much for making us feel welcome and we are loving our 2013 Altima!!!!!! More

This dealership is awesome amazing and did I mention great!!! Don Bitler made an almost impossible deal happen! My salesman Armando Khalil was an absolute gem to work with. Rob Napolitano make the pa great!!! Don Bitler made an almost impossible deal happen! My salesman Armando Khalil was an absolute gem to work with. Rob Napolitano make the paperwork fun! %Thanks again to Don &Armando for helping me transfer the stuff from the trunk to the new car. Once again the experience at Ferman Nissan of Tampa was beyond words. It was quick and seamless and felt like a queen. I would highly recommand this dealership to friends and family. Way better than the dealer across the street.... More

We had a wonderful experience with Edward. He was up to date on the knowledge of his vehicles and very kind. He didnt get bothered by my 2 kids with all the questions. Rob was the finance manager, and he w date on the knowledge of his vehicles and very kind. He didnt get bothered by my 2 kids with all the questions. Rob was the finance manager, and he was able to get us in and out with no problems. He did wonderful with a small desk. More

All were really helpful and got us in a car we wanted to be in. We will buy from them again when we need another car. be in. We will buy from them again when we need another car. More

Steve Stanley was our salesman I have dealt with other sales people before and none of them could hold a candle to Steve. He was very helpful in our choice making, very knowledgeable about the vehicles, sales people before and none of them could hold a candle to Steve. He was very helpful in our choice making, very knowledgeable about the vehicles, he made the entire expierence fun and enjoyable. I would recommend steve to my family and friends. The other gentleman who also worked very diligently to make this deal happen were Don Bitler and Rob Napolitano if it wasn't for these men it would not have happened. All of these men deserve the upmost recognition for not giving up when this deal ran into a couple of bumps in the road so to speak, they did not give up, and thanks to all of those men I have the happiest daughter in the world. Thank You all so much!! More

Corri, Don and Ron are exceptional customer representatives. I will absolutely recommend Corri to anyone looking at a new automobile. Don has shown a sincere customer appreciation. His attit representatives. I will absolutely recommend Corri to anyone looking at a new automobile. Don has shown a sincere customer appreciation. His attitude will bring me back again. More

I walked into this dealership wanting to trade in my 2006 Armada for an upgraded Armada. I found you on usaa.com. I was very unhappy with the service provided to me. although Eddie was extremly polite, I can Armada for an upgraded Armada. I found you on usaa.com. I was very unhappy with the service provided to me. although Eddie was extremly polite, I can tell he was either new, or clueless. He was willing to assist me until I told him that I was upside down by 5 grand, and intended to put no money down. I mentioned the comparison to another dealership and all he can refrence them as is "they low-balled you". With that said, somehow he seemed to be performing miracles but at the time to close the deal, he said that I could not be financed with the bank. To me, I took it as, the truck was sold. He never returned my calls, and kept pushing me to get an auctioned Armada, which I did not come in for. I let him know my credit score, which was 707, he quoted me interest rate (with finance guy, an ex Marine) an urged me to pull my credit, without even assessing the scenario I gave him. He said I may not know my score, it can possibly be a 720, which I was insulted by. Not only did Ferman Nissan appear on my credit report for hard inquiries, I did not even get a vehicle with you because of the unwillingness to assist. I took my business to Wesley Chapel Nissan, where I recieved excellent customer service, and was treated like a valued customer. I was able to trade in my 2006 Armada SE for a 2012 Platinum, and felt awesome about it. As of yet, I still have yet to recieve a call back as to what happened with the so called financing decline...made no sense to me. I hope this is not how your dealership is viewed. I heard good things but experienced the worse. I hope I was just the bad apple. -CC More

We came in with prices in mind and quotes on cars we wanted from the internet, which helped a great deal. Without those I"m not sure we would have gotten a good price. In fairness, the dealership did wanted from the internet, which helped a great deal. Without those I"m not sure we would have gotten a good price. In fairness, the dealership did their best to match offers made by other dealerships and explained any incentives we did not qualify for. Ultimately, things were squared away price wise, and we got the car we desired. The trade in took some negotiating. Come prepared with Kelly Blue Book Values. We were initially offered a low number. The only real complaint came at this time. We negotiated a fair value and the sales manager came back after our agreement with a number $200 less printed on the paperwork. This was corrected after firm negotiation, but put a bad taste in our mouths. The financing went smoothly. All of our options were explained thoroughly and the whole process was professional. More