Maus Nissan of North Tampa

Worst Experience Ever! Perhaps it was my fault for test driving a certified pre-owned vehicle in the rain but I ended up making the purchase. I told my associat Perhaps it was my fault for test driving a certified pre-owned vehicle in the rain but I ended up making the purchase. I told my associate that I would not be putting money down but when I got to the financing part of the deal, they had already done the paperwork including a $1,000 down payment which they said is what I told my sales rep. Anyhow, the next day I heard an odd noise coming from the front wheel well. I have tried to get them to fix this problem free of cost as the car is only 3 days old (to me). I have been stonewalled and told that I purchased the car so I must pay expenses so far. I would advise finding a different dealership to deal with. You would think they would actually inspect their vehicles before they list them for sale. It went through their 125+ point inspection but apparently that means nothing. Very Unhappy! Called AGAIN and one of the managers was kind enough to tell to see one of the service managers. I told them what I thought the problem was (and was right) and they said they'd fix it at no cost. We will see if this fixes the problem. So, I'll be driving a total of 4+ hours to get this issue dealt with which should have been handled before they sold the car as I noticed that it was one of the things they checked off on their certified inspection list. Still unhappy but glad the issue will hopefully be resolved at no cost to me so that I may enjoy my new vehicle. More

Expectations Exceeded........... I walked into the dealership and told Mike what I was shopping for and that my time was very limited. I also told him not to waste my time if he was u I walked into the dealership and told Mike what I was shopping for and that my time was very limited. I also told him not to waste my time if he was unable to meet my "ball park" price. In no time at all Mike answered all my questions, took me for a test drive and shortly there after, into finance. The end result was a very pleasant car buying experience. More

friendly, prompt service I especially appreciate the fact that the service person did not try to "sell" me service that was not needed. The work done was very good I especially appreciate the fact that the service person did not try to "sell" me service that was not needed. The work done was very good More

Excellent service!! Exceptionally quick and easy process! Jay was outstanding and very concerned with answering any and all questions we had. He knew we were pressed for Exceptionally quick and easy process! Jay was outstanding and very concerned with answering any and all questions we had. He knew we were pressed for time and made every effort to get us through the process quickly. More

Austin my sales guy was outstanding . He was very nice It was a great experience Austin did a great job on getting me into a new truck. 2016 Nissan Frontier black. Thanks for everything Jimmy Wadsw It was a great experience Austin did a great job on getting me into a new truck. 2016 Nissan Frontier black. Thanks for everything Jimmy Wadsworth More

Suzy Momejian was exceptional Even though Suzy did not personally sell me my new car, when I returned to the dealership, she went above and beyond making certain that I was comfort Even though Suzy did not personally sell me my new car, when I returned to the dealership, she went above and beyond making certain that I was comfortable and knowledgeable regarding my purchase! More

Service was outstanding . I gave this rating because of my long standing relationship with the Ferman Nissan maintenance department. My air conditioner went out on my 2013 Niss I gave this rating because of my long standing relationship with the Ferman Nissan maintenance department. My air conditioner went out on my 2013 Nissan Altima but the Larry went out of his way to check to see if the air was still under warranty later I rec'vd a call that the air conditioner was under warranty and saved me $2,200.00 . I was very impressed that they took the time to check ,. You can't bet service like that. More

New Nissan Murano! I wanted to trade i my SUV to get a new Nissan. I met Anthony in sales, and he showed he a few Murano's and let me drive! I absolutely loved it. He I wanted to trade i my SUV to get a new Nissan. I met Anthony in sales, and he showed he a few Murano's and let me drive! I absolutely loved it. He worked up some numbers, and i was very excited to get my new truck. They did a dealer trade for me so I could get exactly the equipment I wanted, and Anthony went through all of the options and even set my Garage and Gate links up! The Finance Manager, Leo was very nice,and efficient, and i never felt pressure! Great store to buy a car from, efficient and quick to do your deal! Thanks Ferman for another great car! More

Beat sales experiencie ever. Suzy the best! In reallity I wasn't planing to buy a car. I came in to pick up my old car and when I was on my way to the service building, Suzy came out and help us In reallity I wasn't planing to buy a car. I came in to pick up my old car and when I was on my way to the service building, Suzy came out and help us to find the building. We explain that our car broked down and she help us and sold a Nissan Versa. She is amazing and pay attention of the customers needs. I completly recomend my friends and my family to buy a car in Ferman Nissan. Will recomend them to ask for Suzy. More

Be aware of Ferman Bought a 2014 Cadillac ATS. Wasn't inspected before being put for sale. Needed an A/C actuater. 5 days later they tell me they ordered the part will b Bought a 2014 Cadillac ATS. Wasn't inspected before being put for sale. Needed an A/C actuater. 5 days later they tell me they ordered the part will be another 3-5 days. They won't have it shipped overnight. Anything to sell a car, they don't care after you sign the papers. Very poor customer service. Be careful when going to this dealership! More