Maus Nissan of North Tampa

Outstanding customer service I would like to thank Larry for his excellent customer service. He went above and beyond to help me and get my car fixed quickly. I would like to thank Larry for his excellent customer service. He went above and beyond to help me and get my car fixed quickly. More

Car Maintenance I had an appointment to have my vehicle serviced. The service was excellent. The Silver team did a vry good job. I had to have my battery replaced a I had an appointment to have my vehicle serviced. The service was excellent. The Silver team did a vry good job. I had to have my battery replaced and it was completed quickly. More

Time length of service It is truly nice to have an appointment and be taken care of so efficiently. The time it took to complete my service was truly excellent. It is truly nice to have an appointment and be taken care of so efficiently. The time it took to complete my service was truly excellent. More

2 hour oil change The service rep was nice, the service itself seems fine, however, an oil change and tire rotation should never take close to 2 hours! My appointment w The service rep was nice, the service itself seems fine, however, an oil change and tire rotation should never take close to 2 hours! My appointment was at 8:40am on a Wednesday. I arrived at 8:43am and didn't leave the dealership until 10:30am. I can only imagine they double booked me or something because they didn't start the oil change until I asked for an update after the first hour went by. This was the first oil change on my new car, so there was nothing else to really do but change the oil and rotate the tires. I have no plans on coming back even though it's conveniently located on my route to work. More

Smooth. Walked up to the showroom and was greeted by Adam. I said I wanted to look at the Frontier and he was happy to assist. At no time was he pushy, hard Walked up to the showroom and was greeted by Adam. I said I wanted to look at the Frontier and he was happy to assist. At no time was he pushy, hard sell, but rather, friendly and informative. We did a test drive and he unexplained the features. When we started to talk pricing, he gave me info on incentives and rebates that helped bring the price down to the range I wanted. He asked if he could get my keys to have my trade in appraised. He was only gone a short time and the sales manage, Scott, gave me some info on rates etc. Adam came back & handed me back my keys. We chit chatted while the sales manager crunched numbers. I got a fair price, a great trade in figure and a pleasant experience. So I pulled the old let me sleep on it, which was no problem for the sales guys. Shook my hand and said good night. So I think...armed with a good deal I'll run by a competitor. What a nightmare. I went to where I wasn't shown a lot of "COURTESY " 😉 There it was hard core hard sell, awful pricing...even after I showed them my deal. They appraised my vehicle, came back under blue book (3k under Fermin) and then pulled the old, held my keys hostage trick. I couldn't get out any faster. The next thing I did was text Adam and asked him about some numbers. He checked and sweetened the price... we have a deal! I showed up the next day and was in and out in 2 hrs. I have had US built trucks for the last 27 years, so I really thought this would be a hard sell. It wasn't. I had a great experience with some friendly folks. I'm sure they put some money in their pockets, but that's ok...its how business works. Thanks guys...highly recommended. More

Excellent Service The service was very good as always. Service rep was top notch as usual. They are always good about explaining their findings and giving a cost breakd The service was very good as always. Service rep was top notch as usual. They are always good about explaining their findings and giving a cost breakdown. More

Third car still great swervice My wife and I just purchased are third car from Ferman Nissan. I appreciate the straight forward way the deal with you and that there are none of the My wife and I just purchased are third car from Ferman Nissan. I appreciate the straight forward way the deal with you and that there are none of the "old sales tricks" in play at any of the Ferman dealerships. Great community supporter and great place to buy a car. More

Look for the car of my need Mr: Lazaro Maldonado was excellent he truly understand my need and look for the right car to sell me. my daughter came out very happy so was I. Mr: Lazaro Maldonado was excellent he truly understand my need and look for the right car to sell me. my daughter came out very happy so was I. Thank you Maldonado More