Maus Nissan of North Tampa

The service department and the general manager of this place are a joke. This place has to be the most unproductive and poorest excuse for a car dealership or even doing the right thing imaginable. The sa place are a joke. This place has to be the most unproductive and poorest excuse for a car dealership or even doing the right thing imaginable. The sales person lied on multiple occasions, tried to charge us more money than we agreed upon initially with the deal and blamed us multiple times for their incompetence. I t was nothing but a nightmare after buying the car. Had to take it in to get the additional accessories that were purchased installed. They had the car for over 10 days in total and several calls to corporate Nissan including filing multiple claims with them and the DMV. Do not trust a word they say and save yourself purchase a car elsewhere. More

We made an appointment online, but when we arrived they didn’t have a salesman assigned so James Webb helped us. All went well but such a long process, we had to leave and returned the following day. It to didn’t have a salesman assigned so James Webb helped us. All went well but such a long process, we had to leave and returned the following day. It took awhile to see Kevin and the only negative point was him not asking us about financing. I had to ask who he was using for financing and what the APR and when he said the rate was over 7% I was floored! He should have asked us before assuming we would be OK with that. That seemed shady to us. Why didn’t he ask us who we wanted to apply with? I told him my MidFlorida’s rate was 5.49 percent so he re did his loan thru them. That wasted both of our time. Very nice man and thorough just was put off by the above. More

Very awesome, professional staff. The type of professionals every business should have. Fred in service is exceptional with his customer service skills. The type of professionals every business should have. Fred in service is exceptional with his customer service skills. More

1/20/2025. .for some reason I wanted to check the value of the car, so I did a check on the vin number. Sure enough the car was in an accident and not disclosed. .for some reason I wanted to check the value of the car, so I did a check on the vin number. Sure enough the car was in an accident and not disclosed. I had to go to another location to get the carfax. Brought it to the manager, I was immediately shut down and told " we don't have to disclose or obligated to give you a carfax, you can do it yourself". If you sold it back you are going to negative 10k, it's on you"... to my brother and sister in arms, take your money here so you can definitely get screwed. There are soo many predatorial companies and I found another one. Happy new years. More

The dealership is comfortable and clean. Everyone I worked with was extremely friendly, knowledgeable, and efficient. Everyone I worked with was extremely friendly, knowledgeable, and efficient. More

Damion Rhule did a great job! He was easy to work with and very fair and professional. He was easy to work with and very fair and professional. More

The dealership provides great service. They always make sure you are taken care of and go the extra mile. They always make sure you are taken care of and go the extra mile. More

Jeremy, finance and Kevin did a nice job during the sales and paperwork process. Highly recommend them and will continue to do business with them in the future. and paperwork process. Highly recommend them and will continue to do business with them in the future. More

The dealership itself is lovely. The showroom, bathrooms, and lounges are all bright, clean and welcoming. And there is plenty of guest parking which not all dealerships have. The showroom, bathrooms, and lounges are all bright, clean and welcoming. And there is plenty of guest parking which not all dealerships have. More