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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

May 07, 2024

Very polite and informative. I also love that they have a glass team called AGP ready to help with windshield replacements More

by Jamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James with the long beard, Michael Hassett
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May 11, 2024 -

Maus Nissan responded

Hi Jamond! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2024

Everyone is always polite and willing to help. Any employee that walks by ask if you need any help. More

by Mblafferty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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May 11, 2024 -

Maus Nissan responded

Mblafferty, thank you for the high star rating and your business! We hope you have a great day!

May 07, 2024

Continually tell me I need stuff that advisor said was good. Ie: filter and it happens everytime. Only use them for the maus care oil change. Can't stand this dealership. Even asked not to send this!! More

by kendra.andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk and don't care
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May 11, 2024 -

Maus Nissan responded

Kendra, we can see that you unhappy with your service, and the extra emails- we apologize for any frustrations. We are having Service Management review your visit history, and they will be reaching out shortly to see if there is anything they can do to make things right. If you have any questions, please don't hesitate to ask. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 07, 2024

Miss Mary is out of this world. She continuously delivers outstanding customer service time and time again. I'm extremely busy person so my time is very valuable. She always make su More

by brittani2031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Brittani2031, Mary strives for 100% satisfaction, and it is great to see you had such a positive experience at Maus Nissan. We look forward to your next visit! Take care!

May 07, 2024

Liked the dealer. Treated me well.Will go back.Thanks.liked what I bought.Will be back More

by Marilyn Moncada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom & sal did very well., Tom Dodge, Cheri Mongillo
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May 11, 2024 -

Maus Nissan responded

Hi Marilyn Moncada, thank you so much for your positive comments about Maus Nissan! Thank you again for leaving us this response!

May 06, 2024

It was a decent transaction. I believe we both got a good deal. I am done. More

by cauler47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

We appreciate your positive review about your recent experience with us! Thanks for the business! We are here when you need us again!

May 06, 2024

Staff tries very hard to please and we appreciate that. We have had some issues but feel them resolved. More

by mtswingle74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Hite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nedy Melo, Sebastian Richards
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May 11, 2024 -

Maus Nissan responded

We love our customers and glad that it shows! Please let us know when you need us again, and until then, have a very blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 06, 2024

Great easy efficient knowledgeable helped me without any problems, clean space, quiet, asked if I needed anything More

by jenniferdelgado1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hassett
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May 11, 2024 -

Maus Nissan responded

Thank you very much, Jennifer! Here, at Maus Nissan, we value you as a customer, and we appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us. Have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 05, 2024

Always a pleasure working with James, he is always professional and available whenever I need service More

by pgbarta65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Swanson
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May 11, 2024 -

Maus Nissan responded

Pgbarta65, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2024

We made the right choice purchasing from Nissan new port richey thank you for everything More

by monlopez0323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Stotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Hite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Paoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brooker, Antonio Millan
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May 11, 2024 -

Maus Nissan responded

Hello Monlopez0323, thank you; we appreciate your feedback! We can't wait to see you again, have a great day. We do hope we can be of assistance in the future. Take care!

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