Richard Jackson
Richard Jackson at Maus Nissan
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Richard Jackson

Sales Manager

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

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4.1
9 Reviews
4.1

9 Reviews

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9 Reviews of Richard Jackson

October 26, 2024

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Employee Rating

Worst experience ever on a dealers. They try to sell us a car without seeing it and delivering at our door dirt and undetailed. We decided to not move on with the deal and Nick sent me More

by Alecraveiro
Recommend Dealer
No
Nov 09, 2024

Maus Nissan responded

Alec, we can see that you were upset, and apologize for your frustrations. And we agree with you - the detail was terrible, and no one double-checked it before delivering it to your door. That is why we profusely apologized, and offered to get it re-detailed for you, re-gassed up, and nearly anythin g else to help make it right. All people involved were addressed, internally. There was no gaslighting intended; however, just the sales person not wanting to lose your business over a detail mistake that was fixable. Again we apologize for what happened, and especially for your wasted time. If you have any other questions, don't hesitate to ask, and we'll be happy to help. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 23, 2024

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Employee Rating

I had very good service and I love my jeep compass JD I think What is his name? More

by CHARR4712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2024

Maus Nissan responded

Congratulations on the purchase of your new Jeep Compass from us at Maus Nissan, Charlene! We appreciate your continued trust, and we thank you for taking the time to leave us this review! JP, and all our staff, are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 10, 2024

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Friendly efficient knowledgeable personnel. Competive pricing the staff was very courteous and Xavier our salesperson was excellent in our purchase. We highly recommend him to other people More

by yebba7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 14, 2024

Maus Nissan responded

Congratulations on the purchase of your new Nissan Murano from us at Maus Nissan, Abby Family! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendation! Xavier does a phenomenal job taking care of our guests- thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 23, 2024

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1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 More

by melanieboso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2024

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Kicks from us at Maus Nissan, Melanie! We appreciate your trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

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Employee Rating

I hate car shopping. We had the best car buying experience, no high pressure sales, I got the vehicle I wanted at a great price. I've been telling all my friends and cli More

by Gerichilders80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 10, 2024

Maus Nissan responded

Congratulations on the purchase of your latest vehicle from us at Maus Nissan, Geri! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendations! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manger, 727-999-MAUS (6287) x. 1138

May 27, 2024

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Employee Rating

we went into maus on june 26, in the afternoon, after wheeling and dealing Richard came in and got very angry because we would not deal it was over the price , i got up to leave he walks to the door afte More

by lkasprack4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Richard Jackson

May 29, 2024

Maus Nissan responded

We apologize if you had such a bad experience. We take this seriously, and are looking into the matter. Thank you for bringing this to our attention, and have a blessed day. - Sincerely, Maus Nissan Management

May 17, 2024

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Employee Rating

Everyone from start to finish was professional and efficient. Very happy overall with the Maus team. More

by tbarekat1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Lafferty, Drew Ruggiano

May 19, 2024

Maus Nissan responded

Congratulations on purchase of your brand new 2024 Frontier from us at Maus Nissan, Tony! We appreciate your trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing you, and each guest, with a truly exceptional experience - that's the #MausDifference! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 05, 2024

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Employee Rating

We made the right choice purchasing from Nissan new port richey thank you for everything More

by monlopez0323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2024

Maus Nissan responded

Hello Monlopez0323, thank you; we appreciate your feedback! We can't wait to see you again, have a great day. We do hope we can be of assistance in the future. Take care!

April 22, 2024

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Employee Rating

From seller to finance everyone was amazing! !! Thank you all so much! It was a pleasure More

by kavidon16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Maus Nissan responded

kavidon16 we are super happy you liked everything and everyone! If you need anything let us know as we are here after the sale as well! Thanks!

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