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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

June 19, 2024

If you have an appointment your in the same service lines as drive ins I don’t think that is fair why have an appointment More

by altimared96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Maus Nissan responded

We can see that you are upset, and we understand your frustrations. Generally speaking, we attempt to both balance appointments, (which help us prepare for our customer's visits), as well as help those in need of immediate help with little-to-no notice. Admittedly, it is not a perfect system, but we are continuously improving to best serve our guests! We will have a service manager reach out to help address your individual concerns, and if you have any other questions, please don't hesitate to contact us directly, and we'll be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 19, 2024

Matt was phenomenal! Travis and Jaryd were awesome! Everyone at Maus made me feel welcome. More

by Ckmcintosh22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Boylan, Travis Brooker
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Jun 29, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Kicks from us at Maus Nissan, Cheri! We appreciate the opportunity to earn your trust, and we thank you for letting us know how we did! Matt, Travis, and Jaryd, are all fantastic - thanks for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you for years to come, so let us know if there is ever anything you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 19, 2024

I have been with maus nissan for awhile now and have always gotten good service More

by levyraeola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new Armada from us at Maus Nissan, Raeola! We appreciate your continued trust, and we thank you for taking the time to share your experience. We look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 18, 2024

My appointment was on time. The service advisor, Naca Rivera was professional; hearing and documenting my concerns. He arranged for me to get a ride back home instead of waiting More

by Missypete2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca Rivera
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Jun 27, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Michelle! We appreciate your trust, and we thank you for your kind words. We're glad you were able to take advantage of our courtesy shuttle! Naca does a fantastic job for our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 18, 2024

We’ve bought three vehicles from Maus Nissan. They’ve always been very supportive and I think their service is excellent. More

by Dan76272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Maus Nissan responded

We are overjoyed that you are so happy with us at Maus Nissan, Dan! We appreciate your trust, and look forward to serving you for years to come! Please let us know when you need us again, and we'll be here, ready to help. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 18, 2024

Great service! ! No pressure and very honest! Not to much of a wait. Mary is awesome! More

by B69.WITKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Maus Nissan responded

Thanks for acknowledging the fact that we care because we do! We appreciate your business and loyalty! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 18, 2024

Tiffany was very Polite professional Knowledgeable and helpful. She made everything go smooth and fast. More

by davisg2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany nororoi
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Jun 27, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your trust, and thank you for taking the time to leave us this review. Tiffany is awesome, and does a great job for our guests- thanks for recognizing her! We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 17, 2024

Milton V was great with his guidance with our scheduled service to our 2019 Nissan Pathfinder ! More

by 96hank43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton
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Jun 27, 2024 -

Maus Nissan responded

Thanks for the kind words and trusting us with your service needs! We are here for you down the road when you need us again! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 16, 2024

Humberto and Antonio were the greatest! ! They tried their best to get me into the car I wanted and they made it happen!! They are definitely THE BEST!! ❤️❤️❤️❤️ More

by daselcolon217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto , Antonio Millan
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Jun 26, 2024 -

Maus Nissan responded

Congratulations on the purchase of your newest vehicle from us at Maus Nissan, Dasel! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Humberto and Antonio are both fantastic, and they do an amazing job taking care of our guests - thanks for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 16, 2024

Friendly Service and staff members. Excellent!!!!!!!!!!!!!! Friendly service and excellent staff . I highly recommend Nissan Maus More

by Lindacuevas2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Maus Nissan responded

Linda, thanks for the kind words and trusting us with your service needs! We are here for you down the road when you need us again! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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