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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

June 20, 2024

Nick & Dennis took very good care of me. I would recommend them highly to friends & Family! More

by bdbsmith54
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Chabator
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Jun 29, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Rogue from us at Maus Nissan, Bruce! We appreciate the opportunity to earn your trust, and we thank you for your 5-stars and recommendation! Nick and Dennis are fantastic - thanks for recognizing them! We look forward to serving you for years to come, so let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 20, 2024

They get your hopes up for a car, then they deny you. I wouldn't recommend anyone to go there. The Salesman never return your calls. More

by ChristineFoshay62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul DaRocha
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Maus Nissan responded

Ms. Christine, we can see that you are disappointed, and so are we. As the old saying goes: 'We probably want to sell you a vehicle, more than you want to buy one.' So, when, for whatever reason, we are not able to secure financing, then we at least know we did everything we could to help. If anything changes on your end, please let us know, as that might help us get you closer to what you wanted to accomplish. And if you have any other questions, we will be happy to help address your concerns. Thank you for the opportunity, and have a very blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 20, 2024

Maus Nissan always does a fantastic job taking care of our family's vehicles. The service is all-around excellent! More

by paul.darochajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doran Minehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anacario 'Naca' Rivera, Linda Vulcanoff, Lance Johnson, John Thorne, Eddie Aguayo, Brian Donahue
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Jun 29, 2024 -

Maus Nissan responded

We love our customers, and are glad that it shows! We look forward to serving you for years to come, so let us know if there is anything you need. Have a blessed day! - Maus Nissan Management Team, 727-999-MAUS (6287)

June 19, 2024

Our service advisor, Naca, was courteous, kind and extremely helpful! Everyone was fantastic. Would definitely recommend Maus Nissan. More

by Teasag0701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
‘Naca’
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Jun 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for taking the time to leave us a review. Naca does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 19, 2024

If you have an appointment your in the same service lines as drive ins I don’t think that is fair why have an appointment More

by altimared96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2024 -

Maus Nissan responded

We can see that you are upset, and we understand your frustrations. Generally speaking, we attempt to both balance appointments, (which help us prepare for our customer's visits), as well as help those in need of immediate help with little-to-no notice. Admittedly, it is not a perfect system, but we are continuously improving to best serve our guests! We will have a service manager reach out to help address your individual concerns, and if you have any other questions, please don't hesitate to contact us directly, and we'll be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 19, 2024

Matt was phenomenal! Travis and Jaryd were awesome! Everyone at Maus made me feel welcome. More

by Ckmcintosh22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Boylan, Travis Brooker
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Jun 29, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Kicks from us at Maus Nissan, Cheri! We appreciate the opportunity to earn your trust, and we thank you for letting us know how we did! Matt, Travis, and Jaryd, are all fantastic - thanks for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you for years to come, so let us know if there is ever anything you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 19, 2024

I have been with maus nissan for awhile now and have always gotten good service More

by levyraeola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new Armada from us at Maus Nissan, Raeola! We appreciate your continued trust, and we thank you for taking the time to share your experience. We look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 18, 2024

My appointment was on time. The service advisor, Naca Rivera was professional; hearing and documenting my concerns. He arranged for me to get a ride back home instead of waiting More

by Missypete2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca Rivera
Report | Print
Jun 27, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Michelle! We appreciate your trust, and we thank you for your kind words. We're glad you were able to take advantage of our courtesy shuttle! Naca does a fantastic job for our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 18, 2024

We’ve bought three vehicles from Maus Nissan. They’ve always been very supportive and I think their service is excellent. More

by Dan76272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Maus Nissan responded

We are overjoyed that you are so happy with us at Maus Nissan, Dan! We appreciate your trust, and look forward to serving you for years to come! Please let us know when you need us again, and we'll be here, ready to help. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 18, 2024

Great service! ! No pressure and very honest! Not to much of a wait. Mary is awesome! More

by B69.WITKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Maus Nissan responded

Thanks for acknowledging the fact that we care because we do! We appreciate your business and loyalty! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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