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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

June 27, 2024

Wonderful customer service. The Maus Nissan staff is always on top of everything. Fantastic experience every time I visit the dealer. More

by patrick.lajeunesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2024 -

Maus Nissan responded

We love our customers and are glad that it shows, Patrick! We're overjoyed that you are so happy, and look forward to serving you for years to come, so please let us know when you need us again! Thanks for being part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 27, 2024

Great experience, EDDIE AGUAYO is a real professional. Very courteous and efficient. I would definitely recommend. More

by THISISMYSNOKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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Jun 30, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for taking the time to leave us this recommendation. Eddie does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 25, 2024

Service center is always a straightforward easy Experience, It's a pleasure to work with Tiffany.She's always very Helpful More

by XMATT036NPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Jun 29, 2024 -

Maus Nissan responded

Thank you for your business and the review! Tiffany does a great job and we are ecstatic she was able to make your visit worthy of 5 Stars! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 24, 2024

My vehicle was was just serviced at maus, and my regular service representative was not available, however my vehicle was serviced to perfection as well as it always is. I would like to thank you for your s More

by freedusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Maus Nissan responded

Thanks for acknowledging the fact that we care because we do! We appreciate your business and loyalty! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 24, 2024

Mary always have gone over and beyond to assist me. She is very passionate about assisting each and every customer!!! She is very rare these days!!!I absolutely 💯 love her customer service skills!! More

by Dalewilson369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anyela Martinez
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Jun 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Dale! We appreciate your trust, and we thank you for taking the time to leave us a review. Mary does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 24, 2024

They advise for stuff you don’t need just to make money for we all know service advisors get paid on commission of what they sell More

by Roescotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguayo
Report | Print
Jun 30, 2024 -

Maus Nissan responded

Rosemary, we can see that you are upset, and apologize if you've had a bad experience. We will have our service management look into this, and they will reach out to you to better explain what may have been recommended. Our technicians and advisors are trained to only make recommendations based on the manufacturer's schedule for time, miles, or inspected condition. Please let us know if you have any other questions, and we'll be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 24, 2024

Mary B is always outstanding and very personable. Maus Nissan is wonderful. I don’t feel pressured to buy a new vehicle when I am there for service. More

by Valentine28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man in the service drive thru.
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Jun 29, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Valentine! We appreciate your continued trust, and we thank you for your kind words. Mary is fantastic - thanks for recognizing her! We look forward to serving you for years to come - so let us know when you need us, again! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 23, 2024

I had a great experience at Maus Nissan. Everyone there was very helpful. I got my 2nd awesome vehicle there. More

by spearitman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brooker, Tom Dodge, Antonio Millan
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Jun 30, 2024 -

Maus Nissan responded

Congratulations on the purchase of your latest vehicle from us at Maus Nissan, Dominique! We appreciate your continued trust, and we thank you for your kind words and 5-stars! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 23, 2024

Unlike the majority of businesses they play Christian music which surprised me upon my visit to inquire about trade in was surprised at this and felt very welcomed God bless have a good day More

by JOHNLINDENSCHMIDT9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguayo
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Jun 30, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, John! We look forward to serving you in the future. Have a great day and God bless! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 21, 2024

Su trabajo es pésimo, no areglan nada y dejan todo defectuoso no le recomiendo este deale en especial los de venta ,me vendiero un carro con mucho defectuoso. More

by gilberto_diaz43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Venta, Anyela Martinez
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Jun 29, 2024 -

Maus Nissan responded

Gilberto, te pedimos disculpas porque sientes que tuviste una experiencia tan mala. Nuestra dirección se pondrá en contacto con usted para ver cómo podemos ayudarle. Que tenga un buen día. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

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