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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

July 04, 2024

Great service courteous people and amazing place to over all relaxing will be waiting, great facilities, More

by dominickq04@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Dodge
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Jul 05, 2024 -

Maus Nissan responded

Congratulations on the purchase of your newest vehicle from us at Maus Nissan, Dominick! We appreciate your trust and look forward to serving you for years to come. Please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

July 02, 2024

So far so good but there hsve been a couple of mishaps so we will see.... More

by mthomason0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2024 -

Maus Nissan responded

Mr. Thomason, we appreciate your trust, and thank you for taking the time to leave us this review. We can see that things were not exactly perfect, and for that, we apologize. We're having management review the history, and a representative will reach out as soon as possible to see what we can do to make every time a 5-star experience. Let me know if you have any other questions. Thank you, and have a blessed day. - Paul DaRocha, 727-999-6287 x. 1138

July 02, 2024

Maus Nissan was an amazing experience for me and the staff, received all the help I needed More

by a.chrisbella.03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brooker
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Jul 04, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Sentra from us at Maus Nissan, Alexis! We appreciate the opportunity to earn your trust, and we thank you for your kind words and 5-stars! We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (62897) x. 1138

June 30, 2024

Lovely staff very kind and supportive to your needs. I’m just about to retire and hoped I didn’t have too pay as much as I did but it’s inflation . More

by jdhp2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2024 -

Maus Nissan responded

At Maus Nissan, we love our customers, and are glad that it shows! We're overjoyed that you are so happy with our staff and services, but we do understand your concerns regarding costs. Please contact us directly, and we will be happy to address this for you, and let us know when you need us again! Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 30, 2024

There is a comfortable waiting area. Appointments are on time. They take your car immediately. They are courteous and the wait time for my car to be complete is with in reason. More

by HAYU2133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2024 -

Maus Nissan responded

Thank you very much, HAYU2133! Here at Maus Nissan, we value you as a customer and appreciate your feedback. We're very pleased that you are so happy here, and we look forward to serving you for years to come; so, please let us know f there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 29, 2024

They brought me back because the last time I left I waited 3 and 1/2 hours and my oil was not even changed so they offered me a complimentary oil change at about 3 and 1/2 hours again I asked where my More

by KASMANJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milton
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Jul 04, 2024 -

Maus Nissan responded

We understand where you are coming from, Jeff, and apologize if things still weren't to your satisfaction. We are having a Service Manager review what happened, and they will be reaching out to you as soon as possible. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 29, 2024

Naca Rivera is an awesome service advisor. Makes bringing my vehicle in for servicing easy. Also got a text from the salesman I got my car from on thr one year Anniversary. They have a great s More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca Rivera
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Jul 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Shawn! We appreciate your trust, and we thank you for taking the time to leave us a review. Naca does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 27, 2024

Everybody is really nice at the dealership, always willing to help, I like the service More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
Report | Print
Jun 30, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Nelson! We appreciate your continued trust, and thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We look forward to serving you for years to come - so let us know if there is anything you need. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 27, 2024

Tiffany was great. Thanks for bringing her back to Maus. This is the 4th Nissan and I am very satisfied. More

by Bob123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Jun 30, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Bob! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 27, 2024

Maus Nissan has alot of Kind hearted employees with great service and reasonable prices and and quick turnaround More

by nicholstjn16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James swanson
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Jun 30, 2024 -

Maus Nissan responded

Nicole, thanks for acknowledging the fact that we care, because we do! We appreciate your business and loyalty! We look forward to serving you again, for years to come; so, please let us know when you if there is anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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