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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

September 03, 2024

Went in for one simple thing that they said I needed done , ended up getting a phone call stating I needed a bunch of more work done that would of costed 3 times what I was supposed to pay , said they don't More

by zacharyareias
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Sep 06, 2024 -

Maus Nissan responded

We are disappointed to see that you are unhappy with your recent visit. We take the level of service we provide our guests seriously, and though we may have grown into several locations, we are still family owned, and care deeply for our guests. When you came to visit us, from another shop, you did not tell us why they hadn't performed the alignment you asked us to do. When we took a look at your vehicle, we attempted the alignment, but were unable. We informed you as to why the it could not be done, and when we asked about who had just installed your new front lower control arms, you said you didn't remember. We informed you about everything your vehicle needed, and despite our technicians time and effort, we did not charge you at all for service. If you have any questions, please feel free to contact us, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 03, 2024

Professional, good service, kindly treat customers, wonderful location, clean environment, patiently to answer whatever questions I asked. Please keep doing it. More

by george.liu31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca. He is really good service guy
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Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, George! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

September 03, 2024

Great service in a timely manner on a Saturday morning. . the advisor was welcoming and able to explain things so we can understand. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Pam! We appreciate your trust, and we thank you for taking the time to leave us this review. All are staff are dedicated to providing you with a truly exceptional experience and treat you like family. We look forward to serving you again, so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

September 03, 2024

Great service! My service advisor was very helpful. Thank you, see you next time..Karen H More

by misskth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Karen! We appreciate your trust, and thank you for your kind words and 5-Stars! We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 03, 2024

Sales associate koebe dicecco was pleasant, knowledgeable and attentive. Maus facility was comfortable and well maintained. Overall our purchase experience was above our expectations. More

by swanhugs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Millan
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Sep 06, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Murano Platinum from us at Maus Nissan, Swanson family! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Koebe does a phenomenal job taking care of our guests- thanks for recognizing him! We are overjoyed that you are all so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 03, 2024

Sal is always very kind, professional. He makes sure all my needs are met and was provided with excellent customer service. More

by JOVANAMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jovana! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal is fantastic, and does an amazing job taking care of our guests, thanks for recognizing him! We are thrilled that you are so happy, and look forward to serving you for years to come, so please let us know if there is ever anything we can do for you! Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

September 03, 2024

This is the best car buying experience I've ever had. Drew and the sales team are real professionals. More

by lambertout
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new '23 GMC Terrain from us at Maus Nissan, John! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us this review. Drew is phenomenal, and he and the team all do an amazing job taking care of our guests - thanks for recognizing them! We are thrilled that you are so happy, and we look forward to serving you for life - so please let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 03, 2024

Excellent, friendly sales team and very thorough. buying experience. I bought a CPO vehicle and looking forward to take advantage of the benefits. More

by JAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
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Sep 06, 2024 -

Maus Nissan responded

Congratulations on the purchase of your newest vehicle from us at Maus Nissan, JAL! We thank you for the opportunity to earn your trust, and we thank you for your kind words and recommendation! All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We're overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 02, 2024

Great car dealership. Keep up the great work. Always satisfied coming to take care of my vehicle. More

by MALATOVICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
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Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 02, 2024

The sales staff are always professional and knowledgeable. The service dept is excellent and dependable. More

by dan.winfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thorne
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Sep 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Dan! We appreciate your continued trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! We are thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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