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Maus Nissan
New Port Richey, FL
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,423 reviews
September 03, 2019
great customer service Always make you feel like family wouldn’t take my car any where else. Keep up the great work. We always buy our cars from you guys. Always make you feel like family wouldn’t take my car any where else. Keep up the great work. We always buy our cars from you guys. More
by Miguel
Verified CustomerEmployees Worked With
Sean Ginley, Aldo Rrethatakaj, Jerreld Jenkins
September 02, 2019
Best Dealership in the Tampa Bay Area Fantastic group of people. Drew and Tiffiany are extremely knowledgeable and attentive to the customer’s needin service. I just referred my family th Fantastic group of people. Drew and Tiffiany are extremely knowledgeable and attentive to the customer’s needin service. I just referred my family there to buy a new Nissan Titan and he also had a fantastic experience. Christian did a great job in giving him numerous options and took a lot of time explaining everything. He ended up with a great deal and was over the moon about his new truck. Honestly, forget the rest and go with the best. Maus Nissan!!! More
by BigBluu
September 02, 2019
Faulty battery I went to Maus Nissan for a road side emergency. My battery is covered under warranty and was told by Nissan the battery is fine. I also indicated to I went to Maus Nissan for a road side emergency. My battery is covered under warranty and was told by Nissan the battery is fine. I also indicated to Katrina Atkinson (Service Advisor) that AAA had to jump start my vehicle and said the battery needed to be replaced and pointed out to me the battery was visibly damaged. I had my vehicle serviced in July and the mechanic put padding ontop of battery to protect against corrosion. However, he screwed the battery so tight that it was cracked. I pointed to this out to Katrina that the battery is visibly damaged, the car is not starting right, and there was corrosion on the battery that was never cleaned. Katrina Atkinson offered no help to me at all. The following day I was still having problems starting my vehicle and went to purchase a new battery . I have been a loyal Nissan customer since 2003. Your dealership let me down. I strongly recommend you have your Service Advisor to start to listen to the customer and help resolve the problem rather then ignoring the facts . I made a complaint with Nissan Corporate. More
by Daden88
Employees Worked With
Katrina Atkinson
September 02, 2019
Beautiful work, very timely and professional Great customer service!! Beautiful work, very detailed, very timely and professional!! Thank You very much Maus Nissan and ‘both’ Nick’s!! Love my Nis Great customer service!! Beautiful work, very detailed, very timely and professional!! Thank You very much Maus Nissan and ‘both’ Nick’s!! Love my Nissan Rogue. Blessings to all😇💖 More
by Suzette Walz
Employees Worked With
David Maus Jr., Nick Bentley, Nick Strebel
September 02, 2019
The work was done That I came here for. However I started the car and immediately a computer message came up on my maps which was directly related to the work done leav That I came here for. However I started the car and immediately a computer message came up on my maps which was directly related to the work done leaving me with the impression the job was not completed. Also I was promised a wash but didn’t get one. The personnel were extremely friendly and helpful. The wait below average. Overall, a good experience as far as work on a car can be good. More
by Dmlvy75
Employees Worked With
Service
September 02, 2019
Great Customer Service Elizabeth was fantastic. She really tried to get me what I really wanted. Very patient also. Keith was great. They both tried to get me what I really Elizabeth was fantastic. She really tried to get me what I really wanted. Very patient also. Keith was great. They both tried to get me what I really wanted. More
by pernantes5
Employees Worked With
Elizabeth ( 5 stars ) , Keith Walker
September 02, 2019
Pathfinder Fix Lance was a huge help in diagnosing and taking care of my problem with my 2014 Pathfinder. The vehicle appeared to have a huge problem but it ended Lance was a huge help in diagnosing and taking care of my problem with my 2014 Pathfinder. The vehicle appeared to have a huge problem but it ended up not being huge. That says something about the integrity of the dealership. More
by ESPRESSOJDRA
Employees Worked With
Lance Johnson
August 31, 2019
Another Great Experience This is the 5th time in a row that Lance and the crew have gone out of their way to help resolve my car issue(s). This time, it was a couple of faulty This is the 5th time in a row that Lance and the crew have gone out of their way to help resolve my car issue(s). This time, it was a couple of faulty tire sensors and a tire puncture, which were addressed free of charge. It took a couple of visits to take care of both sensors, since 1 had to be ordered, but I haven't had any issues since...and they even gave me a decent car wash to boot. Keep up the great work, Guys!!! More
by Ollie
Employees Worked With
Lance, Andrew
August 30, 2019
Very helpful Lance was able to fix an issue that has been going on with my battery as soon as I arrived to the service center. He got me a rental and was very plea Lance was able to fix an issue that has been going on with my battery as soon as I arrived to the service center. He got me a rental and was very pleasant to work with. More
by Devra
Employees Worked With
Lance Johnson
August 30, 2019
Excellent service, fast appointment, I went with out appointment and they give me a next day morning appointment. very respectful workers. Thank you for your service, fast appointment, I went with out appointment and they give me a next day morning appointment. very respectful workers. Thank you for your service. More
by ADIAZ8
Employees Worked With
Joe Migliaccio, Jason Rowland
