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Maus Nissan

New Port Richey, FL

4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

November 07, 2019

Fast and friendly! The staff was very helpful!They would team up together to solve my needs!They made sure that I left knowing that they did everything they could do to More

by Mike Mauro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Schwartz, Steve Reardon, Steven Barranco, Cristian Martinez, David Kaminski, Paul Berman, Tiffany Norori, Paul Guglielmo, Tiffany Lopez
Nov 08, 2019 -

Maus Nissan responded

Thank you Mike, for the 5 stars! We strive to help every guest by giving that little bit extra- and that is the Maus Difference! We are grateful for the opportunity to earn your business. Welcome to the Maus Nissan Family! - Paul DaRocha, Loyalty Manager

October 20, 2019

I had a wonderful experience I went to have my car's oil changed and while I was there my husband and I test drove the Nissan Frontier. We feel in love and had to have it. The sal More

by Joyce Moseley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, CHERYL SARKOZI
Nov 09, 2019 -

Maus Nissan responded

Congratulations Mrs. Moseley, on your new Frontier! We appreciate your review, and are happy to have had the opportunity to serve you and your husband. Welcome to our Maus Nissan Family! -Paul DaRocha, Loyalty Manager

October 08, 2019

Service department filled with liars Was told I need a new battery. Had it tested elsewhere twice. The battery is fine. Just a scam. Do not want to go back. Did not put the cover to my More

by cscy7d6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Nov 09, 2019 -

Maus Nissan responded

Good afternoon cscy7d6, we appreciate your feedback and apologize if you did not have a good experience. We make our battery replacement recommendations based on the results of a Nissan approved battery diagnostic tool that compares your battery's health to current national specs for your VIN. The test will tell us if it is either a good battery, if it should be retested, or if it should be replaced, and we maintain a record of the results. We would be more than happy to review those results with you, as well as answer any other questions you may have. Please contact me directly, as I want to help address all of your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

October 05, 2019

Very goof Very good customer service and car feels better now... I don't'rember everyone's name but all wry nice, pleasan milliru, too ... happy people ... i More

by Oldalti.smama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lanve Johnson and Savamnsh
Nov 11, 2019 -

Maus Nissan responded

Thanks for the 5-stars, Oldalti.smama! We appreciate the opportunity to share with you our 'Maus Difference!' Welcome to the Family! - Paul DaRocha, Loyalty Manager

October 05, 2019

Fast, friendly, and always willing to do whatever it takes John Thorne is the best supervisor tech I have ever had. He is knowledgeable and always treats people well. I went for the usual oil change and inspec More

by nick0604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Nov 11, 2019 -

Maus Nissan responded

Thank you for taking the time to leave us a great review, nick0604, and thank you for recognizing John for his fantastic service! We look forward to helping you again, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 04, 2019

Christian Sanchez, was my salesman, he is awesome,he even filled my tank with gas, along with delv, and provided me with some accessories. Very Very Satisfied!!!!! More

by Tony
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Maus Nissan responded

Tony, thank you for the great review! We appreciate the opportunity to earn you business and we are pleased you were able to experience the 'Maus Difference!' Christian Sanchez does a fantastic job for our guests, and we are sure glad to have him on our team! Welcome to our Family! - Paul DaRocha, Loyalty Manager

October 04, 2019

Excellent salesmanship When we walked in, we were unsure which way we wanted to proceed. The dealer took his time, heard us out, made recommendations, then left so my husban More

by margaritabonilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Walker, Armando Marrero, Nick Bentley
Nov 12, 2019 -

Maus Nissan responded

Congratulations, Margaritabonilla, on your new vehicle, and thank you for taking the time to leave us such a great review! We are proud to have Armando on our team, and thankful for the opportunity to earn your business! Welcome to the Maus Nissan Family! -Paul DaRocha, Loyalty Manager

October 04, 2019

Excellent Service and staff are excellent and the quality is beyond reproach. Attention to detail while you wait in an awesome lounge, with snacks and coffee. More

by nathan.b.stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerreld Jenkins
Nov 12, 2019 -

Maus Nissan responded

Nathan.b.stephens, thank you for the 5-Stars! Enjoy the 'Maus Difference' every time you come in for service- you and your vehicle deserve it! Welcome to the Maus Nissan Family! - Paul DaRocha, Loyalty Manager

October 04, 2019

Perfect Always a Pleasure with Zero Hassle. There were comfortable chairs and nice lounge to enjoy while I waited. Service was above and beyond my expectation More

by SCOTT.SNEDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Nov 12, 2019 -

Maus Nissan responded

Scott.Sneden, we are pleased to be able to help serve you, and are humbled by your compliment! We strive to give everyone the 'Maus Difference!' Welcome to our Nissan Family! - Paul DaRocha, Loyalty Manager

October 02, 2019

Great service!! They did a great job replacing my window and tinting the glass. I was in and out with in the promised time frame. Very nice in the service department. More

by SteveNardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHERYL SARKOZI, Alanna Lee, Trevor Gorhan
Nov 12, 2019 -

Maus Nissan responded

Thank you for the 5 stars, SteveNardi! Our service team is dedicated to treating every guest like family, and we are glad that was your experience. We look forward to helping you in the future, have a blessed day! - Paul DaRocha, Loyalty Manager

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