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Maus Nissan

New Port Richey, FL

4.5
2,925 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 2,925 reviews

July 15, 2019

Grrrrreeeeeaaaaaaaat Best customer service ever. Friendly helpful and all the above. They go above and beyond to get you what you need. Family matters here. Wooooo More

by mannydelacruz1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walker
July 12, 2019

New car purchase Maus Nissan was a great company to work with when purchasing our new car. Trevor was kind, caring and very attentive to our needs and wants in a car. More

by mjlampert
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Trevor Gorhan
July 12, 2019

Excellent Service Katrina and the whole team have done, and continue to do an awesome job! The whole process is easy and we love the Maus Care plan that includes the o More

by stra8665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina in Service
July 10, 2019

Was as promised fast and complete Service was great. Check in was easy and service items were accurate. Recall was found to be not needed after evaluation. The washing my truck was don More

by jeepfyxer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maus Jr.
July 09, 2019

Excellent customer service Lance in the service center answered all of my questions. He even took the time to explain to me what repairs would be made to my car and how it would More

by Dee316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Nick Illuminati
July 09, 2019

This was my 3 card purchase from location. I knew from exper Everything flows smoothly. Fast, efficient and very helpful staff. The service department is great also. I would not keep coming back if I was not ha More

by Sandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Migliaccio, Sean Ginley, Kevin Leon, Jerreld Jenkins, Cheri Mongillo
July 09, 2019

unhappy Bought a used vehicle there a year ago then inlater traded it for a new vehicle,they did not give me a fair amount for the trade. Then when I did purc More

by stephentetlak
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Nick Illuminati
Jul 10, 2019 -

Maus Nissan responded

Dear Customer, we’re very sorry to see this review and would appreciate the opportunity to learn more. Please call and ask to speak directly with our General Sales Manager at: (727) 815-3095. Thank you for the honest feedback, and opportunity to fix this.

July 08, 2019

Took too long! Waited almost 2 hours fir an oil change. It might be free but my time is more valuable than the $30 the 10- minute place charges. I will go elsew More

by Just carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MATT BOYLAN
Jul 10, 2019 -

Maus Nissan responded

Dear customer, we're very sorry to hear this. It is not typical for us to take that much time for an oil change and tire rotation. We do occasionally get backed up, and it can lead to longer wait times. We'd love the opportunity to talk and make this right. Please call and ask for our Service Manager at your convenience: (727) 815-3095. Thank you for your business and honest feedback.

July 08, 2019

First car buyer This was my first dealership I went to without being pressured to get a car I did not want, nor afford. Going through my options made me feel like it More

by SashaK93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Schwartz, Trevor Gorhan
July 08, 2019

Wonderful! Every time I go to maus, it’s always a pleasure. I happened to stop by as a walk-in to get my oil changed and they were able to accommodate me right a More

by Jennifervazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John the service advisor , Jerreld Jenkins
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