Maus Nissan

The oil change took a little longer than usual. The use of the phrase (schedule maintenance ) is a bit misleading and or outright deceptive. The best thing is that it was included with the purchase of my N of the phrase (schedule maintenance ) is a bit misleading and or outright deceptive. The best thing is that it was included with the purchase of my Nissan Frontier which I am very happy with. More

I have recently bought the 2019 Nissan Kicks. I am happy about the purvhase i feel very safe. My experience with the sales man (Dillon Bishop) was great! He insures me that the vehicle i choose was safe a about the purvhase i feel very safe. My experience with the sales man (Dillon Bishop) was great! He insures me that the vehicle i choose was safe a 4 star rating. He wasnt to pushy but made sure he told me everything i needed to know about the suv More

Whole experience was heart warming to know an entire team is ready and available to help. Also made what would otherwise be a stressful time seem worry free. is ready and available to help. Also made what would otherwise be a stressful time seem worry free. More

I am not happy with the company in general. I referred my son who bought a new truck but they have no knowledge of myself obtaining a credit in order to have service needed on my car. son who bought a new truck but they have no knowledge of myself obtaining a credit in order to have service needed on my car. More

I dropped my car off at 9AM for a service. I was never told by the service attendant that if my car was not picked up by 5 I could not get it back till Monday. I found this out when I finally got service told by the service attendant that if my car was not picked up by 5 I could not get it back till Monday. I found this out when I finally got service on my phone to get the voicemails left that my car was ready and the warning of it being picked up. I called back and was told my car could be picked up Monday that service was closed. I had to insist that this was not going to work because I have work and a child to get to school and without giving notice to anyone that I have no car till service opens Monday. I asked the guy if I could bring my own key and pick my car up myself and get my original key back Monday at first I was told no and I had to threaten to call the police because my car was being held from me without notice. After holding for 18 minutes he came back on and said it would be fine. I picked my car up on Sunday and no one had any idea what was going on and I had to again explain everything. I got my car back and noticed the wash I was offered was never done because the same spots were there when I picked up the car. Just overall unsatisfied with this visit. More

Awesome world class service Tiffany in service advisora very nice and to the point advisor will recommend her with other and family member at Mays dealer ship very nice and to the point advisor will recommend her with other and family member at Mays dealer ship More

Surprising Service Got an appointment for that afternoon. Went in for an oil change-was in and out in under an hour. Price was lower than expected. Everything was awe Got an appointment for that afternoon. Went in for an oil change-was in and out in under an hour. Price was lower than expected. Everything was awesome! More

Disappointed with the customer service. I arrived before my scheduled appointment time for regular maintenance and no one greeted me for check-in. Multiple employees walked by me and proceeded to check-in my scheduled appointment time for regular maintenance and no one greeted me for check-in. Multiple employees walked by me and proceeded to check-in vehicles that arrived after me. I finally asked a young lady to check me in. She brought me to Lance (service advisor) who was excellent. However I waited 2.5 hours for service to be complete. The last hour I was told my car was done it was just being cleaned. The only thing cleaned was my front floor boards were vacuumed. Frustrated with the check-in process and wait time for a scheduled appointment. More

Great dealership Staff is AWESOME!!!! Everyone from Trevor,my salesman to Tiffany and Drew in service strive for customer satisfaction to make sure you are 100% happy. Staff is AWESOME!!!! Everyone from Trevor,my salesman to Tiffany and Drew in service strive for customer satisfaction to make sure you are 100% happy. More

Very good service and I am very happyWith the whole Very good service and I am very happy With the whole experience, I deal with John Thorn and he is great makes everything easier. Thanks Very good service and I am very happy With the whole experience, I deal with John Thorn and he is great makes everything easier. Thanks More