Maus Nissan

If this review stops one person from buying here Awesome Kaitlin called me after I inquired about a 2011 Silverado Ltz. Shortly thereafter I had a tragic accident at work and told her I could not make it til Kaitlin called me after I inquired about a 2011 Silverado Ltz. Shortly thereafter I had a tragic accident at work and told her I could not make it till next week to see the vehicle. However I was willing to put down a credit card deposit over the phone. No need she assured me. In the next 48 hours I received 57 calls from the dealership, even after I called Kaitlin and asked her to please stop her coworkers from hounding me. We also set up a meeting for today Wednesday the 18th for my family to go check out the truck. Our first contact was 10am, I called her and said we were on for tonight. She said perfect. Then I texted her an hour and a half before we were leaving to go there, since it is over an hour drive.She texted back, ok she was waiting. I get to the dealership, find the truck in the lot, and there is a sold sign in it. She was a terrible actress when she lied and said the truck was sold 10 min before I arrived. Then when she “found out it was sold” after dragging us in she proceeded to tell me that I did’nt want that truck anyway it had too many miles! But the day before it was the cleanest truck she ever saw and was anxious to make my dream come true. The way I and my family were treated is no where near what Mr maus describes on this website. Kaitlin don’t care about her customers, all she’s doin is selling cars no matter what. Please go somewhere else, don’t waste your time. More

Very professional. I like Nissian cars and they helped me with my new car 2 yers ago. I am originally from NJ. First Nissian purchased in Florida with my new car 2 yers ago. I am originally from NJ. First Nissian purchased in Florida More

Cashier rude, & unfortunately in the current climate, no protective actions were taken for disinfecting or social distancing. Employees congregating and socialize with customers wait. No respect for persona protective actions were taken for disinfecting or social distancing. Employees congregating and socialize with customers wait. No respect for personal space when trying to cash out. Rude comments to other staff about customer while customer still present. Take action to protect & respect those still trying to support your business in this economic climate! More

We love how well Maus takes care of us! From time of scheduling to completion of the work.....bravo! We tell everyone about maus nissan and the Christian foundation of the business scheduling to completion of the work.....bravo! We tell everyone about maus nissan and the Christian foundation of the business More

Elizabeth is the best ! Helping with all the process Elizabeth is the best ! Helping with all the process until making sure that you are completely satisfied and happy with what you’re buying. She is Elizabeth is the best ! Helping with all the process until making sure that you are completely satisfied and happy with what you’re buying. She is very kind and professional. 100% Recommended More

Wonderful experience relaxed environment and great staff, Carl made car buying fun. I have been to multiple dealerships in my life and have never been so comfortable Carl made car buying fun. I have been to multiple dealerships in my life and have never been so comfortable More

It took 3-1/2+ hours to complete an oil change, tire rotation, and air filter. An appointment was scheduled for 7:30 am. I was at the dealership by 7:20 am. The service was finally completed by 11:45 am rotation, and air filter. An appointment was scheduled for 7:30 am. I was at the dealership by 7:20 am. The service was finally completed by 11:45 am. Was also told my vehicle would get washed and vacuumed It was only rinsed off and not vacuumed. I’m frustrated with the poor service. This is typical service received at Maus. Wait, wait, wait..... They suck!!!! More

Always too long get an oil change. my truck was parked outside done asked attendant outside how long parked. 10 minutes & no one informed me outside done asked attendant outside how long parked. 10 minutes & no one informed me More

They Were prompt, courteous, very helpful, and very honest. Etc. etc. etc. etc. etc. etc. etc. etc. etc. I would type more words to fulfill your 25 word minimum, but that would be simply putting more honest. Etc. etc. etc. etc. etc. etc. etc. etc. etc. I would type more words to fulfill your 25 word minimum, but that would be simply putting more candles on the cake. I stand by my experience without reservations or hesitation. Give my personal thanks to Ms Acosta And any of the other staff it was involved in my experience More

The sales team are vary good at selling,but the follow-up leaves a lot to be desired. There are several men that could use a refresher course on common courtesy leaves a lot to be desired. There are several men that could use a refresher course on common courtesy More