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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

March 15, 2025

It's been a while since I last had my vehicle serviced by Mary, but she demonstrated she hasn't missed a beat when I brought my Grand Cherokee in for maintenance service nearly 2 weeks ago on March 3. She's More

by Ollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Ollie! It's been a bit since we last saw you, but we are glad you are doing well, and we're honored to continue serving you and your vehicle! Mary always does a phenomenal job taking care of our guests - thanks for recognizing her! We look forward to seeing you again - so just let us know the next time you need anything! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty manager, 727-999-MAUS (6287) x. 1138

March 14, 2025

We had a great experience at Maus Nissan New Port Richie. They really care and go the extra mile with customer service I was recommended to go there and I will do the same for others Thank you More

by JKANAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Maus Nissan responded

Congratulations on the purchase of your new Kicks from us at Maus Nissan, Kanas family! We appreciate your trust, and we thank you for your kind words and recommendation! All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We're thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

March 13, 2025

They DO NOT honor their internet pricing the price went up $5000 from internet price and that is a scam on its own More

by heidenreichdeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Hawkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Maus Nissan responded

Heidenreichdeb we want to better understand your review. Would you be able to call or email your concerns to chase@mausfamilyauto.com or call 727.999.6287 and ask for Jason or Chase?

March 13, 2025

Your Dealership, Nick, Drew, and Jaryd were great! We had just been through a terrible experience when our former Nissan was totaled in an accident so bad I’m still shocked we lived through it. They r More

by MSB1054
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Maus Nissan responded

Congratulations on the purchase of your new Armada from us at Maus Nissan, Balsamo family! We are so glad that you are all ok, and we were just glad to be able to help! Thank you for giving us the chance to earn your trust! Nick, Jaryd and Drew all do a phenomenal job taking care of our guests - tha nks for recognizing them! We are honored that you are so happy, and we look forward to serving you for years to come - so let us know if there is anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

March 13, 2025

A +++ Very smooth process . Helped me get the car I wanted at a good price More

by fcapace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hayes
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Mar 14, 2025 -

Maus Nissan responded

Congratulations on the purchase of your new Kicks from us at Maus Nissan, Mr. Capace! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience - and treating you like family! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, enjoy your new ride, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

March 11, 2025

Over the top service, been with maus since 2021, some little problems but overall very good 3 cars so far More

by pedro_ecs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Stotts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Mar 12, 2025 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Murano from us at Maus Nissan, Pedro! We appreciate your continued trust, and we thank you for your kind words. We are overjoyed that you are so happy, and we look forward to serving you for LIFE - so please let us know if there's ever anything we can do for you! Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

March 09, 2025

Very clean and courteous however Michael gave me 1 key. Hey said he would track down second and call me. He never did and I called him and he said, oh well can’t find it, YOU have to come and purchase anot More

by nanandpopduncan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cristian Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DaRocha
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
2.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jackson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Paoli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Maus Nissan responded

We can see that you are upset, and apologize if you feel as though you've had a bad experience, Mrs. Duncan. This is the first we've heard about your concern, and would like the opportunity to help get this addressed for you. We are having management speak with your salesperson, and review everything that happened, and they will reach out to you shortly, if they haven't already. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

March 08, 2025

Friendly. Did not push me. Found me what I was looking for in a veh. Great price! More

by Kelley Teague
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Maus Nissan responded

Congratulations on the purchase of your new Nissan Kicks from us at Maus Nissan, Kelley! We appreciate the opportunity to earn your trust, and thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! We're thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x 1138

March 08, 2025

Was told would get me a key called and said get it yourself and told me where More

by nanandpopduncan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Hawkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Maus Nissan responded

We can see that you are upset, and apologize if you feel as though you've had a bad experience, Mrs. Duncan. This is the first we've heard about your concern, and would like the opportunity to help get this addressed for you. We are having management speak with your salesperson, and review everything that happened, and they will reach out to you shortly, if they haven't already. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

March 05, 2025

Excellent customer service ! ! Xavier was fantastic. Maus Nissan made the car buying experience stress-free and enjoyable. Special thanks to the Sales Manager “JP” for being so kn More

by rosenbergcaryn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier, Jp
Report | Print
Mar 06, 2025 -

Maus Nissan responded

Congratulations on the purchase of your new Sonata from us at Maus Nissan, Caryn! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendation! Xavier and JP are both phenomenal - thank you for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Welcome to our Maus Family, enjoy your new car, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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