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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.5
3,366 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,366 reviews

December 06, 2024

I went in with my 21yr old daughter after having absolutely horrible experiences at 3 other dealerships on Saturday. The people at Mause were friendly, listened to my daughter about what she wanted More

by cortapassoabigail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Maus Nissan responded

Congratulations on the purchase of your daughter's new vehicle from us at Maus Nissan, Abigail! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us this review. We are thrilled that you are all so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

December 06, 2024

Serena has provided us with excellent service each and every time we have visited! Outstanding! More

by Choppes621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Crisjon! We appreciate your continued trust, and thank you for taking the time to leave us this review. We're thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

December 05, 2024

The people were very nice and worked with our request. When the care was delivered from detailing the windows were dirty and the trunk items were not set up along with wrap still around the trunk and gas More

by david.karth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Millan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Altima from us at Maus Nissan, Karth family! We appreciate your continued trust, and we thank you for taking the time to share your experience. We feel terrible that our Detail vendor did not do a good job cleaning up your new car. We will reach out to you right away, but please know that we certainly would love the chance to make it right, and properly clean your new vehicle! If you have any other questions, do not hesitate to contact me directly, and I will be happy to help. We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

December 04, 2024

Everyone at the dealership was great. Ben did a fantastic job. He worked with me to find the exact vehicle that I liked. He was great. You need more like him.. I was very happy when I lef More

by syharris51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Millan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thomas
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Dec 04, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Kicks from us at Maus Nissan, Ms. Harris! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Ben and Antonio, and the whole team, all do a phenomenal job taking care of our guests - thanks for recognizing them! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, have a blessed day, and enjoy your new ride! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 30, 2024

This was a really supportive shopping experience. I like that I felt like the sales man was honest and I was not being xxxxxxxxxxx at any point. It was authentic and I trust that I was well taken car More

by krystle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember the name of the gentleman in finance- he was great to work with as well.
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Nov 30, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from us at Maus Nissan, Krystle! We appreciate the opportunity to earn your trust, and we thank you for your kind words! Hawk and Richard both do a fantastic job taking care of our guests - thanks for recognizing them! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 27, 2024

Disappointed that dealership would not pin stripe new Murano. Only dealer I have ever dealt with who wouldn’t do this! More

by jiggs1934
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Chabator
4.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Millan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Maus Nissan responded

We appreciate your business, and while I'm not sure what happened, I'll look into this and make sure we reach out after Thanksgiving, to get this addressed. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

November 27, 2024

Salesman was pleasant, tried to work with us to get close to price I wanted. More

by mgtkoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Johnson
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Nov 29, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from us at Maus Nissan! We appreciate the opportunity to earn your trust, and we thank you for your kind words. We strive for 5-stars, but it looks like, in this instance, we missed the mark. We would like to hear more about your experience, to see what we could do to make things right, or better for next time. Please contact me directly, and I will be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

November 26, 2024

The service department is always great at customer service and accommodating me when I'm there. Excellent at communication More

by tracy_l_wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Tracy! We appreciate your continued trust, and we thank you for your kind words. We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 25, 2024

There's not one negative word I can say with regards to Mike, Matt, Jaryd, or Maus Nissan. Everyone was eager to help me; offer me water, hold a door, or anything to accommodate any and all of my needs i w More

by Grandval1116
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Kicks from Maus Nissan, Valerie! We appreciate your trust, and we thank you for your kind words and recommendation. Mike, Matt, Jaryd, and the rest of the team, all do a phenomenal job taking care of our guests - thanks for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you for years to come, so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 25, 2024

Worse experience I've ever had. Absolutely poor do not recommend this place only after the money More

by emoryjones051
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Casey,Matt, Chamord
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Nov 26, 2024 -

Maus Nissan responded

We understand that you are upset, and empathize with you in this situation; unfortunately, getting into an unrelated car accident after purchase, is not something that we can cover. We do hope that you are able to get this resolved with your insurance company. Please let us know if you have any other questions or concerns, and we'll be happy to help. Have a blessed day. Sincerely, Maus Nissan

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