Back

Maus Nissan

New Port Richey, FL

4.5
3,228 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
Contact Dealership

3939 US Highway 19

New Port Richey, FL

34652

Directions

By Type

Showing 3,228 reviews

May 13, 2020

Service is always good Tiffany is AWSOME! And the wait is not that bad. Never had a problem there and always like the car wash. More

by Mdickey25
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
May 14, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey! We appreciate your trust, and we thank you for leaving a review. Tiffany is awesome, thank you for recognizing her! We thank you for being a part of our Maus Nissan Family, and look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 13, 2020

The service was great. Friendly staff and a comfortable waiting area. Lance was very helpful and made sure that all my needs were met. Got me out pretty quickly as well More

by Raiderbob44
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Berumen
May 18, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Raiderbob44! We appreciate your trust, and we thank you for leaving us such a wonderful review! Lance does a great job for our guests, thanks for recognizing him! We're grateful to have you as a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 12, 2020

Elizabeth was great, spent a lot of time trying to help us get the best deal possible. We really appreciated her kindness and hope to do business with her in the future. More

by asgoforth2
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
May 13, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, asgoforth2! We appreciate the opportunity to earn your business, and we thank you for your kind review. Elizabeth does a great job for our guests, thank you for recognizing her! We look forward to serving you in the future, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 11, 2020

I will give this dealership a high rating because of their continued care to me as a customer, particularly Matt Boykin, the salesman I worked with. Made problem is with Nissan Finance and their neglect More

by ANNETTFLOR
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Boylan, Nick Bentley
May 20, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Annettflor! We appreciate your trust, and thank you for your kind words! Matt does a fantastic job for our guests- thank you for recognizing him! Please do not hesitate to call if you have any questions, and we will be happy to sort everything out with you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 11, 2020

IA visit that was not pleasant There was no visible effort to enforce CDC guidelines on covid-19. No one wore face maks, no one observed social distancing, it seemed like the pande More

by wadepossi
Recommend Dealer
No
Employees Worked With
John Thorne
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Maus Nissan responded

We are very sorry that you feel this way. We take the safety of our customers and staff very seriously. At the start of this pandemic, we led the way with sanitizing all areas of the dealership, especially all customer touch points, and increased our deep cleaning frequency, daily. We have checked the temperatures of employees, as needed, and sent anyone home who was not feeling well, and have allowed those staff members to return only with doctor approval. We have offered masks to staff as well as customers, for their protection, and have followed all official requirements. At this time, masks have not been made a requirement. With regards to the diagnostic fee and the expense of repair, we may yet be able to help you explore other options, such as breaking up the cost over time, or even trading in your vehicle for something newer. There are many great incentives available now that make this one of the best times ever to buy a vehicle: thousands off in discounts, delayed payments, even 0% interest for up to 84 months on select models, with approved credit, A manager will reach out to you shortly, but if you would like additional information, or have any other questions or concerns, please do not hesitate to contact me personally, and I will be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

May 11, 2020

This dealership had a variety of vehicles. The lot was very organized and the employees were extremely helpful and courteous. I inquired online and immediately received a phone call. My only recommendatio More

by Lykahdiamond
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Leo Verdecia-Reina
May 20, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Lykahdiamond! We appreciate the opportunity to earn your business, and we thank you for your kind words. We are very pleased that you are so happy and look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 11, 2020

Your staff was amazing I was so upset with the damage to my car and your staff calmed me down and took care of the issue including your car wash man he went above and beyond to buff off the paint from the f More

by Tim
Recommend Dealer
Yes
Employees Worked With
Ron Caltigirone, Elizabeth Berumen, Joseph Cabusao
May 18, 2020 -

Maus Nissan responded

We are overjoyed that you are so happy with your experience here at Maus Nissan of New Port Richey, Tim! We were sorry to hear about your fender-bender, but glad that we could help! We appreciate you being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 11, 2020

Everyone was extremely helpful and friendly and genuinely interested in making me happy with the car purchase. This was my second purchase from Maus and will certainly be buying future vehicles from them. More

by annetemp12
Recommend Dealer
Yes
Employees Worked With
JD Castle, Nick Bentley, Cheri Mongillo, Trevor Gorhan
May 18, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, annetemp12! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience- we're very pleased that you are so happy, and we look forward to serving you again, soon! We are grateful to have you as a part of our Maus Nissan Family. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 11, 2020

Outstanding service, personnel we’re absolutely amazing, especially Justin Follano who went out of his way to provide the best service possible. Maus stood apart from my dealings previously at Wesley Chapel More

by Schadler.brandon
Recommend Dealer
Yes
Employees Worked With
Justin Follano
May 18, 2020 -

Maus Nissan responded

Schadler.brandon, we are overjoyed to hear how happy you are with your experience here at Maus Nissan of New Port Richey! We thank you for the opportunity to earn your business, and thank you for your kind words! Justin does a fantastic job for our guests- thank you for recognizing him! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 10, 2020

We had a great experience purchasing a new for us but used Armada. All of the staff was very friendly and answered all of our questions. We worked with Elizabeth Berumen and she was wonderful! More

by shawsheri
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj, Elizabeth Berumen, Chad Wyszynski
May 20, 2020 -

Maus Nissan responded

Congratulations on the purchase of your Nissan Armada at Maus Nissan of New Port Richey, Shawsheri! We thank you for the opportunity to earn your business, and we thank you for your kind words! We are very pleased that you are so happy, and look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

...
192
...