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Maus Nissan

New Port Richey, FL

4.6
3,232 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,232 reviews

August 05, 2020

The staff of Maus Nissan is professional, courteous and extremely helpful. There is no high pressure salesmanship here. Just highly knowledgeable, friendly salespeople who want you to be satisfied with t More

by Juliek479
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bentley, Chad Wyszynski, Chris Hudson
Sep 02, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nisan of New Port Richey, Juliek479! We appreciate your trust, and thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience and treating you like family! We are very pleased that you are so happy, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 05, 2020

The dealership is amazing between the sales associate Patrick Alu, the desk managers Jaryd and Jason, and the financier Aldo we wouldn’t shop anywhere else. We will send all of our friends and family t More

by Noles1899
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Alu , Sean Ginley, Aldo Rrethatakaj, Jason Rowland, George Kazary, Tiffany Norori, Anthony Falco
Sep 02, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand new vehicle from Maus Nissan of New Port Richey, Noles1899! We appreciate your trust, and we thank you for your kind words. Patrick Alu, Jaryd, Jason, and Aldo- all do a fantastic job for our guests- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 04, 2020

Incredible customer service! They live up to there slogan! Whatever it takes! They take the agony out of car buying for sure! Shout out to Kaitlin! Best sales gal in the industry! More

by Dbethell
Recommend Dealer
Yes
Employees Worked With
Jason Rowland, JD Castle, Cheri Mongillo, Kaitlin Heine
Aug 24, 2020 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2020 Nissan Rogue at Maus Nissan of New Port Richey, Mrs. Bethell! We appreciate your trust, and thank you for taking the time to leave us such a wonderful review. Kaitlin does an amazing job for our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 04, 2020

Maus Nissan was amazing. Brandon my salesman was great. Got me just what I wanted. A great car and great deal. Brandon was also courteous and just made the over all experience wonderful. I highly recommend More

by Melissadkins04
Recommend Dealer
Yes
Employees Worked With
Brandon Bradford , Dave Schwartz
Sep 02, 2020 -

Maus Nissan responded

Congratulations on the purchase of new car at Maus Nissan of New Port Richey. Melissadkins04! We appreciate the opportunity to earn your trust, and thank you for your kind words. All our staff are dedicated to providing every guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 04, 2020

Patrick Alu and Jerry were such a pleasure to work with and everyone on the floor were so polite . You have customers for life! Ty Maus! More

by Age1969
Recommend Dealer
Yes
Employees Worked With
Nick Bentley
Aug 24, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Age1969! We appreciate the opportunity to earn your trust, and we thank you for leaving us a review. Patrick Alu and Jerry both do a fantastic job for our guests- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

August 04, 2020

Excellent job, quick service. Customer service rep great!! Always go to Maus. Bought 4. Ars from them. Very happy. Very helpful. Clean facilities. Donuts great! More

by vitopat
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, vitopat! We appreciate your continued trust, and we thank you for taking the time to leave us such a wonderful review. We are very pleased that you are so happy, and we look forward to serving you again, the same great way- everytime! Sales or Service- donuts or no donuts! Thank you for being a valued member of our Maus Nisasn Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 03, 2020

Our sales person Dillon Bishop was awesome caring understanding and worked very hard to get us the best deal possible we appreciate very much we will definitely recommend him to the family and friend More

by Johnkane
Recommend Dealer
Yes
Employees Worked With
Sean Ginley, JD Castle, Dillon Bishop
Aug 21, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Johnkane! We appreciate the opportunity to earn your trust, and thank you for your kind words. Dillon does a fantastic job for our guests-thanks for recognizing him! We are very pleased that you are so happy with your experience here, and we look forward to serving you again. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 31, 2020

Verdaderamente el trato no es tan Bueno . He tenido un poco dificultad para expresarme en español no tiene personal en el área del servicio amigables. More

by erivera15
Recommend Dealer
No
Employees Worked With
Jeremy Kettels
Aug 20, 2020 -

Maus Nissan responded

Nos disculpamos si ha tenido dificultades para comunicarse con nuestro personal. Tenemos muchos empleados de habla hispana que estarán felices de ayudarlo. Nos comunicaremos contigo en breve. Gracias y que tengas un día bendecido. - Paul DaRocha, Loyalty Manager

July 31, 2020

I purchased my second vehicle from Maus Nissan this week. Both car buying experiences were by far an amazing experience. It is certainly shown that the staff is well appreciated by the way they handle custom More

by Ashley
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Dave Schwartz, Cheri Mongillo, Trevor Gorhan, Ron Caltigirone, Chad Wyszynski
Aug 01, 2020 -

Maus Nissan responded

Congratulations on your second purchase from Maus Nissan of New Port Richey, Ashley! We appreciate your continued trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience- that's our #MausDifference! We are overjoyed to see that you are so happy, and we look forward to serving you and your vehicle again for years to come! Thank you for being a part of our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

July 30, 2020

I waited 2 1/2 hours to get a simple oil change. I had an appointment and arrived 10 minutes early. At no time was I informed that there was a delay or an issue. More

by Ericglaser1
Recommend Dealer
No
Employees Worked With
No idea who the person was that made the appointment or did the oil change.
Jul 30, 2020 -

Maus Nissan responded

Eric, we can see that you are frustrated, and apologize if you experienced any inconvenience due to your wait. We should be communicating with you throughout the process, setting reasonable expectations, and providing updates. A service manager will reach out to you soon, but if you have any other questions, please feel free to contact me directly, and I will be happy to help. Have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

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