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Maus Nissan
New Port Richey, FL
3,422 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,422 reviews
November 30, 2020
Everyone we met at Maus Nissan was friendly, efficient and did a good job. Dillon was our salesman, gave us good information, was knowledgeable, professional, friendly and got us a great deal! We were ver and did a good job. Dillon was our salesman, gave us good information, was knowledgeable, professional, friendly and got us a great deal! We were very pleased. Have already recommended Mays More
by keh414
Verified CustomerEmployees Worked With
Nick Bentley, Dillon Bishop
November 30, 2020
After telling the sales person and Manager I did not want there life time warranty cost of $2.000 they put it on sales agreement. I missed it and signed it. Brought it back to maus and they would not fix it. there life time warranty cost of $2.000 they put it on sales agreement. I missed it and signed it. Brought it back to maus and they would not fix it. So you know I've bought several cars and trucks from other dealers since this vehicle. I set my friends and co workers up with cars 11 so far. The only way you could make this right is to send a check for $2,000 cashable at any bank. This was your choice to do this. Ask friendly kia if I'm telling the truth. More
by Tikell1966
Employees Worked With
It's been to long and I don't remember, Sean Ginley, Aldo Rrethatakaj, Kevin Leon, Brad Meredith, Steve Reardon, Jordan Pletscher, Eve Mayer, Carl Wolf
November 30, 2020
Awesome customer service, both sales and service dept. Armando was very receptive to our needs, and the service dept addressed the issue quickly and efficiently. dept. Armando was very receptive to our needs, and the service dept addressed the issue quickly and efficiently. More
by g_conza
Employees Worked With
Armando Marrero, John Thorne
November 30, 2020
Maus Nissan is by FAR the BEST service dealership around! John Thorne is so terrific in taking care of all of our cars. He is honest and up front with every repair/service. I have priced out work before and John Thorne is so terrific in taking care of all of our cars. He is honest and up front with every repair/service. I have priced out work before and Maus has been the best price every time. More
by angellarrylt
Employees Worked With
John Thorne
November 30, 2020
On two separate occasions I have been to Maus Nissan of Newport Richie and both times sales representatives mislead me to get me into the building which is an hour drive there in an hour drive back home. I Newport Richie and both times sales representatives mislead me to get me into the building which is an hour drive there in an hour drive back home. I never leave with the vehicle I was set out a get. They lie and tell you they have deals and sales going on and when you get there, not one deal was presented to me. I wanted to know about a specific car and because they don’t feel like I can afford it I was never given the price for the car, which BTW is a against the law. I will never deal with this dealership and their unfair practices again. I even have text messages saved from the sales reps to prove my case of them lying to get me way out to the dealership only to find out I was a target once again. I gave Carrie a 5 Star because she was nice only. I was constantly being steered away the car I wanted, online the car I wanted was $37,00 but when I got there it was $47,000 they said because $37,00 was with discount, but they refused to offer any incentive to me once there, but told me they had great incentives to get me there. There was a Maus Family incentive that I was not given even tho I am currently in a Maus Nissan vehicle, there is another Nissan incentive which I was not given even tho I would have been trading in a Nissan. I spent 7 hours in a dealership with a 4 ur old only to leave with the same car I came in. More
by ARNETHIA
Employees Worked With
Other Employees :
Carrie Poulsen, Demetrios Klindonas, Trevor Gorhan, Patrick Hennagir
November 29, 2020
Our Sales Professional, Jerry Nunn, was very professional, courteous, and detail oriented throughout the entire sales transaction. We will definitely visit Maus Nissan for future automobile serv professional, courteous, and detail oriented throughout the entire sales transaction. We will definitely visit Maus Nissan for future automobile service needs and purchases. More
by Ron S.
Employees Worked With
Jerry Nunn
November 29, 2020
Excellent service, staffs was very professional love Nissan, Lance Wallace was my service advisor, he’s not listed. Nice and clean departments and waiting area Nissan, Lance Wallace was my service advisor, he’s not listed. Nice and clean departments and waiting area More
by Asia
Employees Worked With
Lance Wallace
November 24, 2020
Second time that I do my oil change here. I was there yesterday 11/23 and I pay for oil change and rotate my tires BUT they do not rotate my tires and I waiting for a call back . Very disappointed. yesterday 11/23 and I pay for oil change and rotate my tires BUT they do not rotate my tires and I waiting for a call back . Very disappointed. More
by Lilian Nunez
Employees Worked With
I don’t remember the name
November 24, 2020
Quick service very nice and knowledgeable person. Very polite and very helpful. Answered all my questions and had the car ready to go at the time that it was promised polite and very helpful. Answered all my questions and had the car ready to go at the time that it was promised More
by Ana Encarnacion
Employees Worked With
November 24, 2020
My service advisor always provides excellent service . I’m grateful for the service at Maus and John. John is always honest & respectful. He meets expectations! I’m grateful for the service at Maus and John. John is always honest & respectful. He meets expectations! More
by Jeanie.Bellamy
Employees Worked With
John Thorne
