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Maus Nissan

New Port Richey, FL

4.6
3,232 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,232 reviews

September 07, 2020

Best car buying experience I have ever had. I will be buying my next vehicle from here. Leo, JD and Dimitri have been a blessing to my family! Thank you guys and thank you Mr. Maus. You truly have a good More

by Wardia21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Verdecia-Reina, JD Castle, Demetrios Klindonas
Sep 24, 2020 -

Maus Nissan responded

Congratulations on the purchase of you new vehicle at Maus Nissan of New Port Richey, Wardia21! We appreciate your trust, and we thank you for your kind words. Leo, JD, and Dimitri all do a fantastic job for our guests- thank you for recognizing them! The Maus Family really did make something very special here- and all things are possible when you put God First! We are overjoyed that you are so happy with your experience, and we look forward to serving you again, for years to come! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 07, 2020

Dealership was amazing and clean. The employees were all so friendly. Selection of vehicles was great. Salesman Patrick Alu was great and very knowledgeable about the vehicles. More

by Jcoyote69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Alu 5 stars, JD Castle
Sep 24, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan of New Port Richey, Jcoyote69! We appreciate your trust, and thank you for taking the time to leave us a review. Patrick Alu does a fantastic job for our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 07, 2020

Wonderful experience always. Can be a little shorter wait time, insyeaf of 2 plus hours for a oil change. Ill be back January for more services. More

by britt5978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, britt5978! We appreciate your continued trust, and we thank you for leaving us a review. Wait times are improving! We look forward to serving you again in January. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 07, 2020

Paulie is awesome! I’ll definitely be recommending him! Everyone there is soooo friendly! Thank you for such an enjoyable experience! This was a huge decision but thanks to great employees, it was so much More

by Nickery1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulie Rogers, Dave Schwartz
Sep 25, 2020 -

Maus Nissan responded

Congratulations on your new ride from Maus Nissan of New Port Richey, Nickery1978! We appreciate your trust, and thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family- and thank you for especially recognizing Paulie! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 07, 2020

Dan my salesperson did an amazing job once again getting me into a vehicle that he wouldn't even let me consider unless I felt a 100% safe in it. Jason, Rebecca and Nick did everything they could to make s More

by amijofla0106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj, Carrie Poulsen, Jason Rowland, Nick Bentley, Alanna Lee, Daniel Utrobin, Kathy White, Katrina Atkinson, Brandon Malatino
Sep 24, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Ami-Jo! We appreciate your continued trust, and we thank you for taking the time to leave us such a wonderful review. All our staff are dedicated to providing each guest with a truly exceptional experience, thank you for recognizing them! We are very pleased that you are so happy, and we look forward to serving you for years to come. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 04, 2020

They were suppose to check tire valve and pressure and never did. I had to put air in all 4 tires. Not pleased. Not sure if they checked the valve on tire More

by stamler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Sep 05, 2020 -

Maus Nissan responded

Stamler1, we can see that you are frustrated, and apologize if anything may have been missed. Temperature can greatly effect tire pressure, but we it could be that a mistake happened. We are reviewing the work that was done, to ensure we keep the highest standards of care, for our customers and their vehicles. If you are still in the area, please stop back in and we will double check everything for you. If you have any other questions, please contact me directly, and I will be happy to help address your concern. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

September 03, 2020

Had a good experience. Pulled into service drive and was attended to right away. Service was done in a reasonable amount of time for me.. More

by corkygeiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Sep 12, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, corkygeiger! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 03, 2020

None none none This is a joke why do i have to add comments when i do not want to. this is the last time i will take one of these surveys More

by jgcharboneau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Sep 12, 2020 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan of New Port Richey, jgcharboneau! We appreciate your trust, and thank you for the 5-Stars! We are very pleased that you are so happy- despite the word count requirements- and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 02, 2020

After i took my car home from having maintenance eirk done i noticed that there was something hanging from underneath my car by the back tired i took my vehicle back Lance was nice enough to get on the f More

by BUTAFLY37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
Sep 12, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Butafly37! We appreciate your trust, and thank you for taking the time to leave us a review. Lance does a fantastic job for our guests, and he's not afraid to get his hands dirty- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Mananger

September 01, 2020

I was kept up to date on the status of my vehicle throughout the process. Also, I immediately noticed the JoyFM playing and it made me smile. More

by cdfulk23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wallace
Sep 11, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nisan of New Port Richey, Cdfulk23! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We have been partners with the JoyFM for years, and it's just another way we help make a positive IMPACT on our community! We welcome you to our Maus Nisasn Family, and we look forward to serving you again, soon. Have a very blessed day! - Paul DaRocha, Loyalty Manager

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