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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.5
3,394 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,394 reviews

October 23, 2024

I had very good service and I love my jeep compass JD I think What is his name? More

by CHARR4712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Hite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Paoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Jeep Compass from us at Maus Nissan, Charlene! We appreciate your continued trust, and we thank you for taking the time to leave us this review! JP, and all our staff, are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 23, 2024

She was very nice and right on point with everything. Also very helpful. And was upfront about everything. More

by ivygreenllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for the 5-Stars and kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - thanks for recognizing them! We are pleased that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

The process took four hours! Ridiculous! Love my Nissans but this dealership’s process is entirely too long. More

by KATHIEHEALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Maus Nissan responded

Kathie, we can see that you are disappointed with your recent service visit, and for that, we apologize. We are having service look into what happened, and they will be reaching out to see if there's anything we can do to turn this around for you. Please let us know if you have any other questions, and we'll be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-62897 x. 1138

October 22, 2024

My experience with Maus Nissan is the worst nightmare. I would never recommend his place to another person. I tell people to stay away from this place. More

by publicservicelookup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew boylan
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Oct 25, 2024 -

Maus Nissan responded

We care deeply about the service we provide our guests, so we were extremely disappointed to see this review, and would like to know more about what happened. We have contacted our Service Management, and they are looking into your visit, and will be reaching out shortly to see if there's anything we can do to turn this around for you. Please let me know if you have any other questions, and I'll be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 22, 2024

Well organized and has maintained my Altima well. A busy place and set up for customers waiting. More

by ROYW_SMITH
Recommend Dealer
Yes
Employees Worked With
James Swanson
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Oct 25, 2024 -

Maus Nissan responded

Mr. Smith, we can see that you are less than thrilled with your visit. We are having service reach out to see what more can be done to make this a better experience for you. Please let me know if you have any other questions, and I will be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 22, 2024

Tiffany is very professional,She speaks clearly and to the point.I think she is the right one,that s what she does.Thank you More

by Krystyna.warianek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Appointment, customer service
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Nov 09, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Krystyna. We appreciate your continued trust, and we thank you for your kind words. Tiffany does a phenomenal job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

Good experience. I was encouraged to put WAYYYYY too much down for a lease though so I am disappointed in that, but my own fault I guess. Lots of pressure put on duri More

by Lchick
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Congratulations on the purchase of brand new 2025 Altima from us at Maus Nissan, Lchick! We appreciate your trust, and we thank you for the 5-Stars! We can see that despite the stars, you are a little uncomfortable with the money you just put down, and we'd like to help. Please contact me directly, and I will be happy to address all of your concerns. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

Noticed an oil leak coming from our rogue. Called Tiffany who got me right in and took care of the problem. More

by ljhall74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Hall! We appreciate your continued trust, and we thank you for your kind words. Tiffany does an amazing job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and we look forward to serving you for years to come, so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

The dealership in the sales department was excellent, F & I was excellent, service department was excellent. We unfortunately got totally screwed by the warranty company. More

by corvettebob1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, and congratulations on the purchase of your latest Corvette! We appreciate your trust, and thank you for your 5-stars! We are glad that you are happy with us and our service, but we are likewise disappointed with you, over your warranty troubles. If there's anything more we can do to help, please let us know. Have a blessed day - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 22, 2024

I just purchased my second car from Maus Nissan. I was very happy with the price they gave me on my trade. I go somewhat out of my way to deal with them because I like the service. My car always loo More

by BILLM166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Pentney, Matthew Yee, Arron Hayes, KP Harriot
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Nov 09, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Rogue from us at Maus Nissan, Mr. Bill! We appreciate your continued trust, and we thank you for your kind words and 5-Stars! We are thrilled that you are so happy, and we look forward to serving you for years to come, so please let us know if t here's ever anything we can do for you! Thanks for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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