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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.5
3,338 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,338 reviews

November 15, 2024

Maus is a great dealership with excellent customer service. They go the extra mile for their customers. I highly recommend Maus. More

by slhnewman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 12, 2024

Tiffany is the best service person ever. I want let others work on my car. In the past when I can't get to her something always go wrong. I come 1.5hrs to the shop but it's well worth the dr More

by MARGOGATHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Margo! We appreciate your continued trust, and we thank you for your kind words. Tiffany does a phenomenal job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 12, 2024

Awesome service provided by John. Highly recommend for all your service needs. Easy to work with and understanding More

by THERESA_PETERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Maus Nissan responded

Thanks so much, Theresa! John is one of the best, and his customers are, too! Please let us know if there's anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 11, 2024

It was a good experience. However, It took almost 6 hours and in retrospect I think it could have gone faster. Mike was patient and very helpful. Jared was as well. We think More

by DTP7910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new Frontier from us at Maus Nissan, Peterson family! We appreciate your trust, and we thank you for taking the time to leave us this review. Jaryd and Mike all do a phenomenal job taking care of our guests - thanks for recognizing them! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 10, 2024

The service was excellent, the work was done correctly, and the auto was returned on time and clean. I'm very happy with the service provided by Sal Iacono. More

by arroyocarmelo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Carmelo! We appreciate your continued trust, and we thank you for your kind words. Sal does a phenomenal job taking care of our guests - thanks for recognizing him. We are thrilled that you are so happy, and we look forward to serving you for years to come; so, please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 09, 2024

I recently purchased my second car from Maus Nissan and was happy with the trade offer and purchase process. I felt they rewarded me for following service recommendations with them by offering me well abov More

by BILLM166
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Stotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Penney, Matthew Yee
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Nov 09, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new Rogue from us at Maus Nissan, Mr. William! We are honored by your continued trust, and we thank you for your kind words and recommendations! All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 08, 2024

Dealership worked within our parameters and found a good deal! Still would like the whole deal presented and warranty options included up front and not while paperwork is being signed. More

by joe@klub-k.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new, 2025 Sentra, from us at Maus Nissan, Joe! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience - that' s the #MausDifference! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (62897) x. 1138

November 06, 2024

Naca Rivera was the best service representative, he kept me updated throughout the whole visit. He also made sure that I was updated about future maintenance. More

by THOMASBREANNA790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca rivera
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Nov 09, 2024 -

Maus Nissan responded

Thank you for visiting our service department at Maus Nissan, Thomas! We appreciate your trust, and we thank you for your kind words. Naca does an amazing job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 06, 2024

Very helpful, though, and caring. Nick C. made sure I was satisfied with. my purchase. More

by dharnois4849
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Congratulations Donna, on the purchase of your new Sentra from us at Maus Nissan! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us a review. Nick C always does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled t hat you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

November 05, 2024

Jason is manipulative and dishonest. Changed deal even after I accepted their offer. A disgrace to the auto industry. More

by ferrari308qv
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaryd Gerhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Sir, we can see that you are upset, and apologize if you had a bad experience; however, we stand by our staff ; they are hard working, honest individuals, who pride themselves in the great customer service they provide. We never changed a deal after you accepted the offer. You have to choose which i ncentives from the manufacturer you want: rebates, or special interest rates. You cannot get both. If you'd like to discuss this further, we'd be happy to address your concerns, but it will happen with mutual respect, and no name-calling. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

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