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Maus Acura of North Tampa

Tampa, FL

4.8
1,396 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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11025 N Florida Ave

Tampa, FL

33612

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Showing 1,396 reviews

October 01, 2024

I travel 3 hours just to come back to Maus. I can trust them and they truly care about meeting your needs and expectations. Everyone has always gone above and beyond for me. More

by Brigitte Lafrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley 10 stars ;) service department
September 30, 2024

Great customer service since I pulled up to service line. The team immediately greeted me with a smile on their face. More

by tower104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Sanchez
September 29, 2024

Great service experience was performed by both service agents Stephanie and Stephon. Services was explained to my satisfaction with the extra mile of coupons bringing the cost down for my out of pocke More

by cherylsmart79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephon Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
September 29, 2024

They are a stand by their word dealership. Both Alex and Jason were extremely helpful and I intend on doing business with them in the future. More

by MEDICALDOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Balasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ellenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

The latest servuce at Maus Acura was great! Quick and there was great communication all around More

by MATTAWAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

I’m only giving this place one star. The reason for this is because I was lied to by the finance department. Alexandra Prado business manager told me that if I took the 3 months of no pa More

by EXPEDITERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Prado
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

leo was great and extremely personable. Explained everything to me and I was out quickly. More

by Ysabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephon Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Rizo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

As always very attentive to my needs, took care of me even when I did not have an appointment. More

by LUISBELEN29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephon Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Went in for service and ended up with another issue. It was handled perfectly. They always treat me fairly and with respect. I highly recommend them! More

by PBARTHLE1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephon Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Halstead
September 27, 2024

Perfect customer service issues were fixed could work on cost transparency and faster service for the customers More

by ANAND.TIWARI.N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Rizo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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