Maus Acura of North Tampa

My experience with the service department at Maus Acura of North TAMPA has changed 180 degree to a positive experience after I started using Ms. Donua as my service advisor. She listens to my concerns and of North TAMPA has changed 180 degree to a positive experience after I started using Ms. Donua as my service advisor. She listens to my concerns and very knowledgeable when answering questions. She doesn’t push to sell any unnecessary services like other people who make it sound like a matter of life and death if I didn’t agree to get the service they recommend NOW. I am glad to see her today still working with Maus Acura. Also I met one of the managers Mr, Rayan who is very friendly and professional. He introduced himself to me. While I was waiting, I watched Mr. Rayan how he was talking with other coworkers in a kind professional manner and making sure the job of each customer has been completed. He could stay in his air conditioned office and meet only the unhappy customers. Mr. Rayan decided to stay out of his comfort zone to make sure there is no unhappy customer to begin with. More

It was a very quick and easy trip to Maus Acura for an oil change oil change More

I highly recommend Alex in service. He listens, responds to all my emails and calls, tells me what I need and what could possible wait until next time. Always on his A game. He listens, responds to all my emails and calls, tells me what I need and what could possible wait until next time. Always on his A game. More

Brittany was attentive and delightful. I appreciated the whole customer service approach vs a "sales." Her Husband was of assistance as well and also demonstrated lots of product knowledge I appreciated the whole customer service approach vs a "sales." Her Husband was of assistance as well and also demonstrated lots of product knowledge. It was great experience. More

Natalie & Albert were great. Working with them was easy, haggle free, and the listened to my concerns. I felt like I walked out in the right position. Overall, great experience Working with them was easy, haggle free, and the listened to my concerns. I felt like I walked out in the right position. Overall, great experience. More

Need snacks, usb outlet/ or wireless phone chargers, laptop setup, and coffee station while you wait. Service guy was nice, Checkout rep was not welcoming or nice (no smile or friendly greeting. Maybe s laptop setup, and coffee station while you wait. Service guy was nice, Checkout rep was not welcoming or nice (no smile or friendly greeting. Maybe she was having a bad day). More

Always attentive and ready to resolve any issue that is presented, even the ones that are tough to pinpoint. presented, even the ones that are tough to pinpoint. More

I was helped by Jason at Maus Acura and it was the best experience ever! experience ever! More

I always receive great service when i come here. Anthony is my preferred advisor. He’s respectful, honest, and responsive. Anthony is my preferred advisor. He’s respectful, honest, and responsive. More

Nice dealership clean and very helpful ,will refer family and friends. Two thumbs up thank you guys for all your work and professionalism. and friends. Two thumbs up thank you guys for all your work and professionalism. More