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Maus Acura of North Tampa
Tampa, FL
1,410 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,410 reviews
Verified Customer
September 18, 2024
Ashley and her associates were prompt and gracious. They were informative regarding the vehicle and options associated with the purchase. The experience was better than anticipated. I would highly reco They were informative regarding the vehicle and options associated with the purchase. The experience was better than anticipated. I would highly recommend their business if anyone is considering purchasing a car. More
by KCARR297
September 17, 2024
Ashly was great. however, like most dealers, everyone else tried real hard to squeeze every buck out of me. The sales manager and the finance guy. It was ridiculous. however, like most dealers, everyone else tried real hard to squeeze every buck out of me. The sales manager and the finance guy. It was ridiculous. Tried charging me for the free Maus care even. tried changing my deal repeatedly, I had to explain to the finance guy that I don't get taxed on the full price of the truck when I have a trade in. After going back and forth on that for ten minutes, he finally figured it out. Typical dealer games that give stealerships their bad rap. The only reason I bought the truck was that it had a good, fair price, so kudos on that, but I wouldn't reccomend your dealership to anyone. More
by lyonmt1
September 16, 2024
Great people. Helpful in all aspects. I’ve never had any issues making service appointments. Helpful in all aspects. I’ve never had any issues making service appointments. More
by budmantampa
September 13, 2024
Tony was great got the work i needed done fast pleasant to work with has a keeper 😊 to work with has a keeper 😊 More
by DAVID@ONTHELEADINGEDGE.NET
Employees Worked With
September 13, 2024
Ashly and staff were amazing. The transaction of leasing & financing was smooth and easy. Job well done! The transaction of leasing & financing was smooth and easy. Job well done! More
by sandyruiz3620
Employees Worked With
Other Employees :
Jason in Finance. 5 stars
September 11, 2024
Always pleasant and professional every time I visit. Loved the shuttle this time since my car was going to be there for a few hours Loved the shuttle this time since my car was going to be there for a few hours More
by tnssmiles
Employees Worked With
September 10, 2024
My overall experience was amazing i went in there not expecting to leave with anything and was able to leave with a 2019 Acura MDX for a price i selected. expecting to leave with anything and was able to leave with a 2019 Acura MDX for a price i selected. More
by Lawrence90340
Employees Worked With
September 09, 2024
My experience with the service department at Maus Acura of North TAMPA has changed 180 degree to a positive experience after I started using Ms. Donua as my service advisor. She listens to my concerns and of North TAMPA has changed 180 degree to a positive experience after I started using Ms. Donua as my service advisor. She listens to my concerns and very knowledgeable when answering questions. She doesn’t push to sell any unnecessary services like other people who make it sound like a matter of life and death if I didn’t agree to get the service they recommend NOW. I am glad to see her today still working with Maus Acura. Also I met one of the managers Mr, Rayan who is very friendly and professional. He introduced himself to me. While I was waiting, I watched Mr. Rayan how he was talking with other coworkers in a kind professional manner and making sure the job of each customer has been completed. He could stay in his air conditioned office and meet only the unhappy customers. Mr. Rayan decided to stay out of his comfort zone to make sure there is no unhappy customer to begin with. More
by Emad Ibrahim
