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Matthews Motors Inc

Clayton, NC

4.7
1,595 Reviews

11315 U.S. Hwy 70 West-Business

Clayton, NC

27520

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1,595 Reviews of Matthews Motors Inc

June 14, 2012

I asked simply for the price of a vehicle and after dealing with 3 people, NO ONE could tell me the price. They wanted me to come in and test drive a vehicle that I had absolutely no idea what the pri More

by Mbogues15
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brooke, Pete Fowler
Jun 28, 2012 -

Matthews Motors Inc responded

We do apologize for not having the price available on the vehicle you had interest in. At Matthews Motors we do our best to be as transparent as possible. When a vehicle comes to our store it takes about a week or so to get through our service department, detailed, the pictures taken and then priced by the sales manager. In some instances a vehicle goes live with out pricing or pictures and can be hard for one of the sales team to get you the correct price because it shows n/a in our system. We do not usually have a set price until the vehicle has been serviced and inspected once that is done the sales manager prices the car according to market value. If we can help or any other concerns please contact the dealership at 919-550-2333 ask for an available manager.

June 13, 2012

After I completed my credit application online Tara contacted me immediately to introduce herself and schedule an appt. That definitely set a positive tone for me. When I arrived at the dealership an More

by shawnpurvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Fowler
June 13, 2012

My experience with Matthews Motors was more than just buying a car. It was thier award winning service that made me a true believer that there really are salespeople who care more about what the customer More

by wizzard57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 01, 2012

From beginning search of a vehicle to final purchase,I have had nothing but kind courteous service. I felt as though my wishes were a priority and all was done to succeed in my search and purchase of a ne More

by NewAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea New, Robert Walker
May 18, 2012

Although I did not leave with a vehicle today, I was still very pleased with the customer service. Tara was very nice and seemed to be more disappointed than I was. I will be returning in about a month More

by jw34
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 18, 2012

Matthews Motors is an outstanding business. We bought a 2009 Honda Odyssey from them two weeks ago. They were extremely helpful from the moment that I first walked in the door. They have done nothing but b More

by littledebra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete, Kim, Tara, , Pete Fowler
May 18, 2012

The rating is because this is a great and outstanding team that cares and want to do all they can to help and assist people. More

by michael_hunter45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Fuller, Victoria Baughman
May 09, 2012

I have never had a more positive car-buying experience than I did at Matthews Motors. They worked with me to give me a very good deal on my trade-in and gave me a great price and interest rate on the vehi More

by leathafieldscarey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Matthews
April 13, 2012

Tara went our of her way to help accommodate my needs. I work in Customer Service daily and have for over 15 years, her knowledge and skills are beyond exemplary! I would recommend Matthews Motors to anyon More

by rachprry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Marley
April 13, 2012

I went in with a budget in mind although the budget was'nt much I drove out of there with a great car with a 3 year warranty and a great payment plan because of the hard work of the sales staff and fin More

by dfaith21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murph
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