Matthews Motors Inc
Clayton, NC
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They were quick and efficient everyone was nice and happy to help. I would still give them 5 stars even though a couple of my questions were not NECESSARILY addressed prior to me asking them. Either way pric to help. I would still give them 5 stars even though a couple of my questions were not NECESSARILY addressed prior to me asking them. Either way prices were good everyone was nice and everything was quick and easy. More
Very deceptive. Sold us a jeep that they either didn't check before putting on the lot or they just didn't care. They reset the lights for the ABS system and they c Sold us a jeep that they either didn't check before putting on the lot or they just didn't care. They reset the lights for the ABS system and they came on the next day. We called and called and left messages..finally took the jeep up there to get the tag they never told us was there. I made an appointment for service to fix whatever was causing the ABS lights to come on and because the key fob looked like it had been chewed on and never locked or unlocked the doors. They wouldn't have another key made by they dud NOT tell us about the one we got. We bought this at night and alot was not shown it was really pushed. Now we are told that the jeep needs $4800 worth of work done that the extended warranty they talked us into buying does not cover. Not to mention we have to buy a key fob out of pocket. I will not recommend them ever . Do not go here to even buy a bicycle. They lie just to make a deal but this will not keep customers coming back or get recommendations. We had that jeep a day when all this started. There's no way the brakes, rear axle, ABS light, traction control light, cruise control, key fob, oil leak, bad emergency brake pads, bad rotors and whatever else they didn't tell us about happened in 1 day. They talk a great game until they rope you in then they just don't care. More
I was a friend of the late Steve Matthews, The Walking Man's friend and he was. I recently purchased a vehicle from Matthews Motors. I based this decision on the Respect I had for Steve, however GONE is t Man's friend and he was. I recently purchased a vehicle from Matthews Motors. I based this decision on the Respect I had for Steve, however GONE is that level of quality. Had a battery light on during the test drive that was to have been repaired upon my return. After picking up the vehicle the light returned. I repaired it myself. Now the rear brakes are squealing and I'll have to replace them. If I had this to do over, I would pass. I'm going to pay for my purchase and not recommend anyone to Matthews Motors again. Oh, did I mention having the front end aligned More
I’ve bought 2 vehicles from them. Thank you Brandon & Ron on my purchases. Very helpful & smooth transaction from both salesmen Thank you Brandon & Ron on my purchases. Very helpful & smooth transaction from both salesmen More
We were greated as soon as we got out of our car. And Mohammad was very kind and talked to both of us which I thought was nice he was good at asking us both questions and answered all of ours. I woul And Mohammad was very kind and talked to both of us which I thought was nice he was good at asking us both questions and answered all of ours. I would definitely recommend this dealership to family and friends. More
I bought my truck 3 years ago and they have been great with any work or service to my truck they just did some work and they were great and on time thanks alot to Elice she worked the desk and took charge with any work or service to my truck they just did some work and they were great and on time thanks alot to Elice she worked the desk and took charge of my service thanks alot to the hole team and mechanics... More
I have been coming to Matthews Motors for years for thier honesty and reasonable pricing. In recent months management has changed and I myself have seen changes that maybe good for the pockets of Matthews M honesty and reasonable pricing. In recent months management has changed and I myself have seen changes that maybe good for the pockets of Matthews Motors but customers like myself may be looking for another service center. Just a few examples, used to be of you baught tired from them you get free tire rotation. Not anymore new policy for new management. Now they have 3 tiers of oil changes, a basic oil change is now $69 which I understand inflation but I have never paid that much for an oil change on my 13 Kia. The whole vibe of the service dept has changed in my opinion. If it wasn't for my trust in one of the service advisors I wouldn't even take my vehicles here anymore. It's hard to find a trustworthy service center. It's unfortunate of the changes to the service dept. I even at one time thought of buying a new vehicle. This decision has since changed. Inam sure I am not the only customer that feels this way. More
Had the pleasure of working with Uriel, Keith and Ken. They were all amazing. Had such a great experience I was in and out in my new vehicle so quickly they were able to work with me and get me in a great They were all amazing. Had such a great experience I was in and out in my new vehicle so quickly they were able to work with me and get me in a great car for a great price. More
When it comes to my experience whenever dealing with this company,EXCEPTIONAL to say the least.I’ve purchased my last few cars from Mathews Motors and would literally refer ANYONE.The entire staff have alway company,EXCEPTIONAL to say the least.I’ve purchased my last few cars from Mathews Motors and would literally refer ANYONE.The entire staff have always been friendly and very knowledgeable!Ive always been a luxury car driver and they ALWAYS have something to fit my needs!Wouldn’t purchase from anywhere else..Two gentlemen that stood out the most in my car buying process were the father and son named Mohammed and Ali.Also, the finance manager.VERY helpful!Overall such a wonderful experience! More