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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
240 Reviews

240 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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February 23, 2024

All are very efficient and friendly. I am payed attention to, work is amazing 5+stars More

by pamiehutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 21, 2024

Great Service - Took care of me perfectly - I didn't have an appointment and was mid way through a big road trip & broken down. they got me in quickly & running in no time on a saturday morning. thankful. More

by jimk780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Korutz
Mar 08, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the 5 Star Review and your business!

February 19, 2024

They did excellent work in reasonable time and was very nice overall a good place to get work done on your car More

by kwhite7189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 16, 2024

Very professional and keep you informed as to progress. Very courteous. I have never had a problem More

by beckyearley1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : i have never had a problem
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 14, 2024

Fast courteous friendly service! I would recommend there service center.Clean and neat no problem More

by bettyandgene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 12, 2024

Not happy with the end result of my vehicle being serviced.issues within the first 2 months of ownership. More

by christijobaja143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kory
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

If your issue has not been resolve please call General Manager, Jim Morse at 607-754-2050. Your business is important to us.

February 12, 2024

in out nothing to shout about fifteen words atre annoiying strop counting the results AI guy More

by coachcorrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 12, 2024

All addressed transfer requirements were met with excellence in all parts of the contract and were accomplished in the 24-hour cycle. Jeremy Jackson, Sales Consultant, my prime representative in get More

by thallfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Jackson, Sales Consultant and Sales Dept Mgr.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

We're glad to hear our Team took great care of you! Thank you for your business and the great review!

February 06, 2024

Andy was great to deal with. It was a very easy process to surrender our lease and purchase a new Outlander. This was a no pressure process. More

by mhawley0
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Congratulations on your New Outlander! We're glad to hear Andy took great are of you! Enjoy your new ride and welcome to the Matthews family!

February 04, 2024

Excellent Service Dept. They put up with all the questions i may ask. They take the time to explain what any issue the car may have. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

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