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Matthews Mitsubishi Planet PreOwned - Service Center

Vestal , NY

4.5
254 Reviews

254 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center

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February 24, 2025

I was pleased with my first service on my Honda CRV. Work was done in reasonable time. More

by tcoynehorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi-Thank you for the 5 Star Review and your business!

February 18, 2025

Another good experience with the Matthews team. Always attentive to my questions, comments and concerns! More

by LAPIDUSNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Galusha-5 stars
Feb 19, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 14, 2025

Tim was incredibly helpful while my car was in for service. He communicated well and kept me informed of what was happening. Highly recommend. More

by caseye17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 17, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Tim! Thank you for your business and the great review!

January 29, 2025

Everything has been good with the service that I have received from this Service Center. More

by alans4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5 Star Review and your business!

January 29, 2025

they provided clear information on what needed to be fixed, how much it would cost and whether it needed to happen asap or could wait. They ended up saving me over $400 on my break repairs. Customer s More

by j_g_bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 28, 2025

Everything was good! They answered all of my questions. I was satisfied with how everything went. More

by rpicci1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

January 20, 2025

Greeted as soon as I walked in, reviewed what was needed to car, and service was complete in less than 2 hours! Thank you Jared! More

by ANNALEESEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Jan 23, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

January 17, 2025

Matthew's Mitsubishi was there in my time of need. Jarred the customer service representative that took my call after my unsuspecting flat tire was calm, cool and sincere. I was feeling alot of emotio More

by CHILDRESSSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred in Service
Jan 17, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Jarred! Thank you for your business and the great review!

January 13, 2025

Matthew’s certainly provides good service with comfortable place to wait for one’s service. The employees seem to care and serious about their work. More

by benandjean
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

January 10, 2025

Very friendly. Keep you informed of any issues that arise. Very nice waiting area with coffee, tea, hot chocolate and really good fresh popcorn! More

by gahackett8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi-Thank you for the 5 Star Review and your business!