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Matthews Kia of Greece

Rochester, NY

4.5
562 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 562 reviews

July 21, 2024

Salesman did a good job They did all right manager could have been a little more pleasant More

by MJOC1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Greco
Jul 22, 2024 -

Matthews Kia of Greece responded

Hi MJOC1013, Thank you for your feedback. We're so glad to hear you had a great experience with Joe! We appreciate your business and hope you enjoy your new ride!

July 20, 2024

Everyone is very friendly and helpful. I feel like family when I'm there. I never have to worry about something being wrong with the car. I'm always in good hands. More

by cmichelsen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Hooper
Jul 22, 2024 -

Matthews Kia of Greece responded

Hi cmichelsen52, We're so glad to hear you had a great experience with us! Thank you for the 5 Star Review and your business!

July 18, 2024

Great experience, Joe made the whole process extremely easy and fun. He worked with our complicated schedule and went above and beyond to make sure the deal happened and we got the vehicle we needed. Joe More

by Bcw01986@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

July 17, 2024

Very excellent on-time service appointment. Courteous and prompt, and, a car wash was included!! More

by SKIPEVON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jul 22, 2024 -

Matthews Kia of Greece responded

Hi SKIPEVON01, Thank you for the 5 Star Review and your business!

July 16, 2024

Great experience this time. My service advisor Brent went above and beyond in helping me with an extended warranty claim. I was kept informed and notified of the next steps. More

by JONES.KRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Jul 22, 2024 -

Matthews Kia of Greece responded

Hi Jones.Kristina, We’re so glad to hear you had a great experience with Brent! Thank you for your business and the great review!

July 12, 2024

Love working with Ron. He is always friendly and is very thorough with his work. He always takes the time to show you the in and outs of your new vehicle and always follows More

by ladymarshall67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Matthews Kia of Greece responded

Hi ladymarchasll67, We’re so glad to hear you had a great experience with Ron Felix! We appreciate your business and hope you enjoy your new ride!

July 11, 2024

Sales person was knowledgeable and helpful in finding ways to meet our car leasing budget. Spent time with us after delivery day explaining new features we are not familiar with. More

by udesign206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Matthews Kia of Greece responded

Hi udesign206, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

July 11, 2024

Got me in super quick for an appointment but the service once in was not great. Delays and miscommunication as well as vehicle not being ready when promised More

by jasondorofy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 12, 2024 -

Matthews Kia of Greece responded

Hi jasondorofy, We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

July 08, 2024

Was treated with respect and not try to rip me off! Told me everything the auto needed but did try to push me. More

by RFBENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jul 08, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business.

July 07, 2024

The dealership is a good place to go for Sales and Service and the People. More

by HOOTEE1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the perfect review!

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