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Matthews Kia of Greece

Rochester, NY

4.5
624 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 624 reviews

January 19, 2025

They were very friendly and knowledgeable. The service was quick and reasonable. I really like Matthews Kia. More

by salvage.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

January 19, 2025

I was contented with everything promised and done at your service centre recently. I thought the job you did was good and the wait time reasonable for what you had to do. More

by Charles Kroeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi Charles, Thank you for your feedback. We're so glad to hear you had a great experience with our service department! We appreciate the great review and your business.

January 19, 2025

I have gotten 5 vehicles from this dealership and they have taken care of me at every turn. Very happy More

by Goofnhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent kamanski
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi, Congratulations on your 5th vehicle! We appreciate your continued business and hope you enjoy the new ride!

January 19, 2025

Clean. Accessible. Quality service with plenty of help and vehicles to view in showroom area. More

by handymansteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

January 18, 2025

They have no sense of urgency and give offers for used vehicles 2000 dollars below CarMax. More

by Mcognata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Massimo Castelli) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

January 18, 2025

Everyone is friendly and the service is top notch! I’ve never had to wait very long for service either More

by kathryn.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi Kathryn, We're so glad to hear you had a great experience with us! We appreciate your business.

January 18, 2025

i do not like having to write a specific number of words in a review More

by LEB1247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Matthews Kia of Greece responded

Hi, Thank you for taking the time to rate your recent experience with us! We appreciate your feedback and business.

January 16, 2025

I like Matthews KIA of Greece, have gotten several cars from them. They give me very good, prompt service. More

by JCLEMENTS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 16, 2025

Friendly, kept me up to date and got me out in an appetite won’t of time. More

by nhuhttiw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

January 15, 2025

Everyone that I dealt with listened to what I was saying and did a great job finding the perfect vehicle for me. More

by DGROGERS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Matthews Kia of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

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