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Matthews Kia of Greece

Rochester, NY

4.5
562 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 562 reviews

February 02, 2024

Needed a new to me vehicle. Christian was able to do so, and I am very happy with the one that I purchased. I would recommend Matthews Kia and ask for Christian...you won't go w More

by christian.rambali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Rambali
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for choosing Matthews! We appreciate the great review and your business!

February 02, 2024

I always get my service done at Matthews Kia. Always very friendly staff. I was charged a discounted rate on Inspection, which was a nice surprise. More

by DENISEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 28, 2024

The staff was very kind, patient and helpful. They made sure all of my questions were answered. More

by ostrander.jacqueline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benny, Zac Richards
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 28, 2024

Good Got job done pointed out other to be done soon Will use them again More

by rpd006
Recommend Dealer
Yes
Employees Worked With
Yes
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 28, 2024

The service writer was fine. I made an appt for 8am my car wasnt viewed until i called at 11-1130 for an update. I was told because i wasnt waiting my car didnt go first as peopl More

by Rclmoose
Recommend Dealer
No
Jan 31, 2024 -

Matthews Kia of Greece responded

We apologize for your recent experience. Please give Service Manager, Ron Kyle a call at 585-720-8000.

January 27, 2024

We went there for service. ..they gave us a list of needed work...we chose to reschedule at our convenience...we paid...I noted the paperwork said the vehicle had been washed... More

by alclay33
Recommend Dealer
Yes
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and letting us know about your recent experience. We will work on this with our team in an effort to provide a better future experience.

January 23, 2024

A Simple old change and tire rotation takes 2hrs while I wait. Unacceptable and unsatisfactory. The service employee could not relay my msg properly to the mechanic twice while I was there. I still didn't More

by neumiville0
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
January 21, 2024

Matthews Kia of Greece aims to satisfy! It was super easy & convenient to schedule my service appointment. They took my car right in upon my arrival, took care of all my needs and even wash More

by SHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 21, 2024

The Dealership was very Clean and had Great Lighting My Check in was Quick and Easy More

by FACECLEANINGINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kruppenbacher, Bradley Hooper
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 18, 2024

was extremely racist to me and my black daughter when we talked to him. never met someone so rude. More

by adinross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Lasher
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