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Matthews Kia of Greece

Rochester, NY

4.5
475 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 475 reviews

January 21, 2024

The Dealership was very Clean and had Great Lighting My Check in was Quick and Easy More

by FACECLEANINGINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kruppenbacher
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 21, 2024

Matthews Kia of Greece aims to satisfy! It was super easy & convenient to schedule my service appointment. They took my car right in upon my arrival, took care of all my needs and even wash More

by SHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kruppenbacher
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 18, 2024

was extremely racist to me and my black daughter when we talked to him. never met someone so rude. More

by adinross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Lasher
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Both times received incorrect information about my car. First time they said I needed things that I had had just had done, filters and such. Second time I asked that they checked the battery, They told me More

by MJLBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Hooper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Kia of Greece responded

Please give Service Manager, Ron Kyle a call at 585-720-8000.

Jan 31, 2024 -

Matthews Kia of Greece responded

Please give Service Manager, Ron Kyle a call at 585-720-8000.

January 18, 2024

Slow took too long and and charge for something I didn't ask for [oil change] More

by Leroycarter433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown , Joe Kruppenbacher
Jan 31, 2024 -

Matthews Kia of Greece responded

We apologize for your recent experience and will work on these items with our Team in an effort to provide a better future experience.

January 17, 2024

Worse parts & service department. After 5 times scheduling appts they COULDN'T INSTALL THE ANTI-THEFT PROTECTION in my mom's Kia Sedona. Still waiting for a call back from Joe or Brad More

by Mrs. Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Hooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : -0 RATE AND TO BRENT ALSO , Joe Kruppenbacher
Jan 31, 2024 -

Matthews Kia of Greece responded

If your issue has not yet been resolved, please call Service Manager Ron Kyle at 585-720-8000.

January 17, 2024

I always great service and communication from the team at Matthews Kia in Greece, NY More

by SUEWEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kruppenbacher
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

Great service very kind Their employees are very attentive and helpful, as well as a beautiful d3 waiting area. More

by GREGORY12260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

They always take good care of my car and I live the fact that they wash my car after the service More

by tweet7305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

January 17, 2024

I've always gotten good service! ! Alot of things have changed since Covid!!! No matter where you go !! More

by jocelynhair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kruppenbacher
Jan 31, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

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