Back

Matthews Kia of Greece

Rochester, NY

4.5
562 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

4321 W Ridge Rd

Rochester, NY

14626

Directions

By Type

Showing 562 reviews

June 18, 2024

Took a long time, but very courteous and helpful. I just wish they had returned my wheel locks to my car since they are clear across the county for me to get them back. More

by SEW424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jun 19, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. We want to ensure you that this not how we do business. General Manager Massimo Castelli or Service Manager Ron Kyle will be reaching out in hopes to rectify the situation.

June 14, 2024

Matthews service department made me feel they were there to satisfy me. They kept me informed as to the status of fixing my car and were well within the approximate time they said it would take. More

by BPSORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Hooper
Jun 17, 2024 -

Matthews Kia of Greece responded

Hi BPSORE, Thank you for choosing Matthews Kia of Greece for your recent service visit, we appreciate the 5 Star Review!

June 12, 2024

I have been doing with Matt since 2009 He always goes above and beyond Everyone at the dealership is very professional I like the dealership building it nice and bright. More

by TCKBALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Matthews Kia of Greece responded

Hi TCKBALL, Thank you for sticking with Matt and giving Matthews a visit! We appreciate your business and the 5 Star Review!

June 11, 2024

Benny is great! Not pushy at all, answered all my questions and concerns, helped me get a great car…exactly what I wanted! Thank you Ben! This review is for a purc More

by BMAGUIRE73
Recommend Dealer
Yes
Employees Worked With
Benny
Jun 12, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Benny! Thank you for your business and the great review!

June 07, 2024

My car was making a strange noise and, thankfully, they were able to figure out what said noise was much quicker than I originally thought. They ordered a part and will contact me when it's in so I can dri More

by RACHELSAXTON1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John and Dan from the service department are always wonderful , Pat Brown, Bradley Hooper, Ryan Allen
Jun 10, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for choosing Matthews Kia of Greece for your recent service visit. We appreciate the 5 Star Review and look forward to helping you with future business!

June 02, 2024

From when I walked in the service entrance everything went smooth and efficient Satisfied completely More

by lgoater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 03, 2024 -

Matthews Kia of Greece responded

Hi Igoater, Thank you for the 5 Star Review and your business!

June 01, 2024

Everybody knew exactly what to do. They offered a ride home or if we wanted to wait we could do that too. They took our number and after the job was completed they contacted us by text More

by KBUCHHOLZ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Jun 03, 2024 -

Matthews Kia of Greece responded

Hi KBUCHHOLZ18, Thank you for choosing Matthews Kia of Greece for your recent service visit. We appreciate the 5 Star Review!

May 30, 2024

The experience with Matthews Kia of Greece has always been a positive one. Excellent service and customer support from the moment you walk through their doors. Office and floor staff are very friendly an More

by Srivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson, Bradley Hooper
Jun 03, 2024 -

Matthews Kia of Greece responded

Hi Srivera, Thank you for choosing Matthews Kia of Greece for your recent service visit! We appreciate the 5 Star Review.

May 25, 2024

Great service department and great customer service. They really listen to what you have to say More

by HALER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
May 28, 2024 -

Matthews Kia of Greece responded

Hi HALER, Thank you for the 5 Star Review and your business!

May 24, 2024

Great service, however the appointment took an hour longer than I was told I was going to be there More

by kristenzablonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN
May 28, 2024 -

Matthews Kia of Greece responded

Hi kristenzablonski, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

...
10
...